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I applied via LinkedIn and was interviewed in Aug 2021. There was 1 interview round.
I applied via Approached by Company and was interviewed in Jun 2022. There were 3 interview rounds.
I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 3 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 3 interview rounds.
I applied via Company Website and was interviewed before Dec 2019. There were 4 interview rounds.
The most important aspects of customer service are empathy, responsiveness, and problem-solving.
Empathy towards customers' needs and concerns
Responsiveness to customers' inquiries and complaints
Problem-solving skills to resolve issues and provide solutions
Clear communication and active listening
Personalization of service to meet individual needs
Consistency in service quality
Timeliness in addressing customer needs
Going
I will listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their complaints
Empathize with their situation
Offer a solution to their problem
Remain calm and professional
Apologize for any inconvenience caused
I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.
I applied via Approached by Company and was interviewed in Apr 2024. There was 1 interview round.
Customer service satisfaction is crucial for maintaining customer loyalty and positive brand reputation.
Regularly collect feedback from customers through surveys or follow-up calls
Train and empower employees to handle customer inquiries and complaints effectively
Implement a system for quickly resolving customer issues to ensure satisfaction
Reward and recognize employees who consistently provide excellent customer servi...
I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.
I applied via Referral and was interviewed before Oct 2020. There were 4 interview rounds.
I applied via LinkedIn and was interviewed before Sep 2022. There were 3 interview rounds.
based on 2 reviews
Rating in categories
Senior Sub Editor
9
salaries
| ₹3 L/yr - ₹7 L/yr |
Sub Editor
8
salaries
| ₹3 L/yr - ₹5.2 L/yr |
Video Editor
8
salaries
| ₹2.4 L/yr - ₹6 L/yr |
Content Editor
7
salaries
| ₹3 L/yr - ₹3.5 L/yr |
News Editor
6
salaries
| ₹7.2 L/yr - ₹17 L/yr |
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