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NetCom Learning
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NetCom Learning Customer Success Account Manager Interview Questions and Answers
NetCom Learning Customer Success Account Manager Interview Experiences
1 interview found
Selected
I was interviewed before Mar 2023.
(1 Question)
- Q1. Basic experience questions
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Business Development Manager Interview Questions & Answers
Z X Learning
Anonymous
posted on 23 Dec 2022
I applied via LinkedIn and was interviewed in Nov 2022. There was 1 interview round.
(3 Questions)
- Q1. Simple questions relevant to job
- Q2. Why are you looking for the job
- Q3. What is your name & why are you jobless now
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Sep 2021. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Why sales why not others sector have most growth
- Q2. Why do you think you are best mentor ?
- Q3. Why Incourageous you for sale
Interview Preparation Tips
Business Development Manager Interview Questions & Answers
Z X Learning
Anonymous
posted on 30 Oct 2022
I applied via Indeed and was interviewed in Apr 2022. There was 1 interview round.
(3 Questions)
- Q1. Self introduced & Last profile
- Q2. About the exotic learning
- Q3. About sales marketing
Interview Preparation Tips
Development our convince power
Took English test , listening writing grammar
Conducted group discussion on randomly topic
Interview Preparation Tips
(1 Question)
- Q1. How many years experience
I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Why did you choose Simplilearn?
- Q2. What are the data analysis tools you have worked on?
- Ans.
I have worked on various data analysis tools including Excel, Tableau, and Google Analytics.
Proficient in Excel for data manipulation and analysis
Experience with Tableau for data visualization and reporting
Familiarity with Google Analytics for web analytics and reporting
Knowledge of SQL for querying and analyzing data
Experience with Python and R for statistical analysis and modeling
- Q3. Are you ok to work on US shift?
(3 Questions)
- Q1. Do you know about our business, I mean what we actually do at Simplilearn?
- Q2. What is the difficulties you have faced in your customer success role?
- Q3. What was your portfolio in customer success role?
- Ans.
I managed a portfolio of 50+ clients in my previous customer success role.
Managed a diverse portfolio of clients from various industries
Developed and executed customer success plans to ensure client satisfaction and retention
Collaborated with cross-functional teams to address client needs and concerns
Achieved a 95% client retention rate
Provided regular reporting and analysis to senior management
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Mar 2022. There were 2 interview rounds.
Interview Preparation Tips
Senior Customer Success Manager Interview Questions & Answers
Simplilearn
Anonymous
posted on 21 Jun 2023
Selected
I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.
Basic questions like self introduction, customer support, csat, quality etc
then operational round
(2 Questions)
- Q1. Basic question on below terms: csat, chat support, email support etc
- Q2. Csat , chat support,
Interview Preparation Tips
- cx support
Selected
I applied via AngelList and was interviewed before May 2022. There were 3 interview rounds.
(1 Question)
- Q1. About your background, understanding about the role, expectations setting
(1 Question)
- Q1. Detailed discussion on customer success profile and role and responsibilities
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NetCom Learning Customer Success Account Manager Interview Process
based on 1 interview
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