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Ness Digital Engineering Product Support Engineer Interview Questions and Answers

Updated 13 Jun 2024

Ness Digital Engineering Product Support Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Product Demo on Installaion Packages
  • Q2. InstallShield and InstallAnywhere

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. API architecture
  • Q2. Http error codes like 404, 500

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well according to the job requirement.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain about projects worked
  • Q2. Challenges faced while supporting application
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. API architecture
  • Q2. Http error codes like 404, 500

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well according to the job requirement.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Tell us about yourself
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a passion for troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing desktop support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Strong communication skills to effectively communicate with users and IT teams

    • Certified in ITIL and CompTIA A+

    • Experience in setting up and configuring new hardware

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Test

I applied via Approached by Company and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR would ask you questions regarding your previous work experience. They would ask questions regarding your stability to continue in this job. They would also ask questions to check your control over the l...
Round 3 - Technical 

(1 Question)

  • Q1. They can ask questions regarding active directories and network troubleshooting.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident with your skills and you will get the job.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?

I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How to check if any job failed & steps. Concept of ITIL
  • Ans. 

    To check if any job failed, we can use monitoring tools and logs. ITIL recommends incident management process.

    • Use monitoring tools like Nagios, Zabbix, etc. to check job status

    • Check logs for any error messages or exceptions

    • ITIL recommends following the incident management process to resolve the issue

    • Incident management process includes identifying, logging, categorizing, prioritizing, diagnosing, resolving, and closing

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was funny interview. I told him i have L1&L2 application / production support exp. Interviewer don't know what is L1&L2 responsibility. He is expected "review logs" from my answer, it is very basic step. He don't know how to interview 9 yrs exp guy.

Skills evaluated in this interview

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Finnone master activity
  • Ans. We have support finnone master as per business requirement
  • Answered Anonymously
  • Q2. LOS production support,
  • Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
  • Answered Anonymously
  • Q3. LMS production support
  • Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Finnone master,Los and LMS support technical support pan india

Interview Questionnaire 

1 Question

  • Q1. How to grow up myself

Interview Preparation Tips

Interview preparation tips for other job seekers - I dnt have tell advice because each and every one unique situation to face interview not for same.. if you have enthusiastic impress to interview er .. let start your own way.. that it

Ness Digital Engineering Interview FAQs

How many rounds are there in Ness Digital Engineering Product Support Engineer interview?
Ness Digital Engineering interview process usually has 1 rounds. The most common rounds in the Ness Digital Engineering interview process are One-on-one Round.
What are the top questions asked in Ness Digital Engineering Product Support Engineer interview?

Some of the top questions asked at the Ness Digital Engineering Product Support Engineer interview -

  1. InstallShield and InstallAnywh...read more
  2. Product Demo on Installaion Packa...read more

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