NEC Change Manager Interview Questions and Answers

Risk and impact assessment involves identifying potential risks and evaluating their potential impact on a project or organization.

• Identifying potential risks that could affect the project or organization

• Assessing the likelihood of each risk occurring

• Evaluating the potential impact of each risk on the project or organization

• Developing strategies to mitigate or manage the identified risks

• Regularly reviewing and updating...read more

SIAM focuses on managing multiple service providers, while ITIL focuses on best practices for IT service management.

• SIAM stands for Service Integration and Management, while ITIL stands for Information Technology Infrastructure Library.

• SIAM focuses on managing multiple service providers and ensuring seamless service delivery across them.

• ITIL provides a framework of best practices for IT service management, focusing on ...read more

Quality role and its importance in ensuring products meet standards and customer expectations.

• Quality role involves monitoring and evaluating processes to ensure products meet standards.

• Quality analysts conduct tests, identify defects, and suggest improvements.

• They work closely with production teams to implement quality control measures.

• Quality role is crucial in maintaining customer satisfaction and brand reputation.

• E...read more

I was a Senior Quality Analyst at a software development company.

• Led a team of QA analysts to ensure software quality standards were met

• Developed and executed test plans, test cases, and test scripts

• Identified and reported software defects, tracked defects to resolution

• Collaborated with developers and product managers to improve software quality

SQL queries for Senior Quality Analyst position

• Use SELECT statement to retrieve data from database

• Use WHERE clause to filter data based on specific conditions

• Use JOIN clause to combine data from multiple tables

• Use GROUP BY clause to group data based on specific columns

• Use ORDER BY clause to sort data in ascending or descending order

ITIL change management is a framework that helps organizations manage and control changes to their IT infrastructure.

• ITIL change management is a part of the IT Infrastructure Library (ITIL) framework.

• It involves the process of requesting, evaluating, approving, and implementing changes to IT systems.

• The goal is to minimize the impact of changes on IT services and ensure they are aligned with business objectives.

• Change ...read more