Synechron Change Coordinator Interview Questions and Answers

Risk and impact assessment involves identifying potential risks and evaluating their potential impact on a project or organization.

• Identifying potential risks that could affect the project or organization

• Assessing the likelihood of each risk occurring

• Evaluating the potential impact of each risk on the project or organization

• Developing strategies to mitigate or manage the identified risks

• Regularly reviewing and updating...read more

SIAM focuses on managing multiple service providers, while ITIL focuses on best practices for IT service management.

• SIAM stands for Service Integration and Management, while ITIL stands for Information Technology Infrastructure Library.

• SIAM focuses on managing multiple service providers and ensuring seamless service delivery across them.

• ITIL provides a framework of best practices for IT service management, focusing on ...read more

Emergency change is raised to resolve an incident while urgent change needs top level approvals to proceed.

• Emergency change is not a part of the normal change process and does not have a lead time.

• ECAB needs to be arranged for emergency change.

• Urgent change needs to be implemented on an urgent basis and cannot wait to follow the entire change process.

• Top level approvals are required for urgent change to proceed.

A PIR is conducted to understand the reason and root cause of the failure and to document and update it.

• Conduct a PIR to understand the reason and root cause of the failure

• Document and update the PIR

• Identify what could be done differently next time to avoid such a situation