Rotana Interview Questions and Answers

Six Sigma is a data-driven methodology used to improve processes by reducing defects and variation, leading to increased efficiency and quality.

• Six Sigma focuses on identifying and eliminating causes of defects and errors in a process.

• It uses statistical analysis to measure and improve process performance.

• Six Sigma aims for a process capability of 6 standard deviations between the process mean and the nearest specification limit.

• It can be applied in plant level by analyzing p...read more

The daily production and efficiency status, Uster quality level, and attrition/turnover rate are key metrics for evaluating the performance of the QA team.

• Daily production and efficiency status are monitored to ensure targets are being met and to identify areas for improvement.

• Uster quality level indicates the standard of quality being maintained in the production process.

• Attrition and turnover rates reflect the stability of the QA team and can impact overall performance.

• Regu...read more

The present attrition rate in the company is 15%.

• The current attrition rate is 15%.

• Attrition rate can be calculated by dividing the number of employees who left the company by the average number of employees, then multiplying by 100.

• High attrition rates can indicate potential issues within the company such as poor work culture, lack of growth opportunities, or inadequate compensation.

Common TQM concepts include continuous improvement, customer focus, employee involvement, and process management.

• Continuous improvement: Striving for incremental improvements in processes and products over time.

• Customer focus: Meeting customer needs and expectations through quality products and services.

• Employee involvement: Engaging employees in quality improvement initiatives and decision-making.

• Process management: Managing and optimizing processes to ensure quality and eff...read more

Our current quality level is meeting industry standards but there is room for improvement.

• Regular quality audits are conducted to ensure compliance with standards

• Defect tracking and resolution process is in place

• Continuous improvement initiatives are being implemented

• Customer feedback is actively collected and analyzed