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Msc Cruises Food Court Supervisor (Handi Outlet) Buffet Runner,warehouse Asst (Recieving and Issuing ) Interview Questions and Answers
Msc Cruises Food Court Supervisor (Handi Outlet) Buffet Runner,warehouse Asst (Recieving and Issuing ) Interview Experiences
1 interview found
Food Court Supervisor (Handi Outlet) Buffet Runner,warehouse Asst (Recieving and Issuing ) Interview Questions & Answers
Anonymous
posted on 1 Dec 2022
Selected
I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.
They will ask you how to handle mad guest?
(2 Questions)
- Q1. Just ask about your previous work. And how to handle mad customer.
- Q2. How to handle mad guest
- Ans.
Stay calm and listen to the guest's complaint. Apologize and offer a solution to resolve the issue.
Remain calm and composed
Listen attentively to the guest's complaint
Apologize for the inconvenience caused
Offer a solution to resolve the issue
If necessary, involve a manager or supervisor to assist in resolving the issue
Ensure that the guest leaves satisfied with the resolution
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Msc Cruises Food Court Supervisor (Handi Outlet) Buffet Runner,warehouse Asst (Recieving and Issuing ) Interview Process
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