MRL Posnet Interview Questions and Answers

Q1. Why does Paytm company commit fraud with its agents and why does it not pay the salary of its agents on time? While working in Paytm, why is the salary held and why is the money not given?
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Q2. Why is Paytm merchant not heard? Why is customer care number not reachable?
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Q3. Talking about salary of 18000, why only ₹10000 is given in Paytm. Why is salary held?
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Q4. When will I get my salary? The salary was promised on the 30th but did not come. The salary was promised on the 5th but did not come. Today is the 9th. When will my salary come? Why has my salary been put ...read more
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Q5. How can the team leaders and HR at Paytm be so careless? Why is no one's salary being paid? Why is their salary being withheld?
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Q1. In first round, the company will provide you a test link from a third party (perspectAI) to gauge your communication and understanding skills. This included sections like comprehension, listening, writing,...read more
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Q1. Introduce yourself
Ans. 
I am a customer experience specialist with a background in stock broking. I am passionate about providing excellent service and building strong relationships with clients.
• I have X years of experience in the stock broking industry

• I have a proven track record of delivering exceptional customer service

• I am skilled in building and maintaining client relationships

• I am knowledgeable about the stock market and investment prod...read more
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Q2. Asked about my summer and winter internship work
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Q3. Asked questions relating to my resume
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Q4. Asked situation based questions on customer support and resolving customer issues
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Q5. Basics questions regarding stock exchange
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Q6. Asked about any event in my life where in was working in a team or lead a team
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Q7. Why choose or applied for this job role
Ans. 
I have a passion for finance and helping clients achieve their financial goals.
• I have a strong background in finance and stock broking

• I enjoy working with clients and helping them navigate the stock market

• I am excited about the opportunity to use my skills to enhance customer experience in the stock broking industry
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Q1. Introduce yourself
Ans. 
I am a customer experience specialist with a background in stock broking. I have a passion for helping clients navigate the financial markets.
• I have X years of experience in the stock broking industry, specializing in customer service and relationship management.

• I am skilled in providing personalized investment advice and recommendations to clients based on their financial goals and risk tolerance.

• I have a strong under...read more
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Q2. What made you apply for this job role
Ans. 
I applied for this job role because of my passion for finance and helping clients achieve their financial goals.
• Passion for finance and stock market

• Desire to help clients achieve financial goals

• Interest in providing excellent customer service
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Q3. Why should we hire a fresher for this position
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Q4. Situation based question:- If a user of Share.market app uses stop loss option and it didn't worked due to some glitch which caused him/her some financial loss then how would you handle it?
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Q5. Asked about job description
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Q1. Personal questions they asked?
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Q2. Package details asking in previous process
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Q1. What are the salary expectation ?
Ans. 
My salary expectations are in line with industry standards for a Digital Officer role.
• Research industry standards for Digital Officer salaries

• Consider my level of experience and qualifications

• Factor in the company's budget and compensation structure
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Q2. How was the experience of previous company?
Ans. 
The experience at my previous company was challenging yet rewarding, allowing me to grow professionally and develop new skills.
• Implemented successful digital marketing campaigns that increased online engagement by 30%

• Led a team in developing a new website that improved user experience and conversion rates

• Collaborated with cross-functional teams to launch a mobile app that received positive feedback from users
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Q3. Why would you leave it your previous company?
Ans. 
Seeking new challenges and opportunities for growth.
• Desire for new challenges and opportunities

• Looking for career growth and advancement

• Seeking a more innovative and dynamic work environment
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Q4. Why should I hire you?
Ans. 
I have a strong background in digital marketing and technology, with a proven track record of driving successful digital strategies.
• Extensive experience in developing and implementing digital marketing campaigns

• Proficient in utilizing various digital tools and platforms to optimize online presence

• Track record of increasing website traffic and engagement through SEO and social media strategies
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Was asked to create a UI component keeping in mind scalability and reuseability.

General discussion about resume and projects, and then some basic JS coding questions like implement throttling and memoization.

Q1. Discussion about past experiences and projects
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Q2. Why you want to leave current job.
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Q3. Expectations from the role and company
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Q1. Tell me about yourself.
Ans. 
I am a dedicated and detail-oriented business analyst with a strong background in data analysis and problem-solving.
• I have a Bachelor's degree in Business Administration

• I have 5 years of experience in analyzing business processes and identifying areas for improvement

• I am proficient in using data analysis tools such as Excel and SQL

• I have a proven track record of delivering actionable insights to drive business growth
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Q2. What are your reasons for wanting to change your current situation?
Ans. 
I am seeking new challenges and opportunities for growth in my career.
• Seeking new challenges to continue learning and developing skills

• Looking for opportunities for career advancement

• Interested in working in a different industry or with a different team
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Q3. Are you comfortable working in an office environment?
Ans. 
Yes, I am comfortable working in an office environment.
• I have experience working in office environments in my previous roles.

• I am familiar with office protocols and procedures.

• I am comfortable using office software and technology.

• I enjoy collaborating with colleagues in an office setting.
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Q1. What was your previous job role, and what challenges did you face in that position?
Ans. 
I was previously a Business Analyst at a software company.
• Analyzed market trends and competitor data to make strategic recommendations

• Facilitated communication between stakeholders to ensure project alignment

• Developed and implemented data-driven solutions to improve business processes
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Q2. About yourself
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Quantitative aptitude, verbal ability, critical reasoning

Q1. SQL: find store with highest AOV
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Q2. Generic behavioural questions
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I was given a problem statement and had to demonstrate how I would go about solving it.

Q1. Go through my knowledge of risk management
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Q2. Using examples demonstrate how I would deal with various issues
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