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Mphasis Change Manager Interview Questions and Answers

Updated 6 Sep 2021

Mphasis Change Manager Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is Change management and overall workflow of change?
  • Ans. 

    Change management is the process of planning, implementing, and monitoring changes to improve business processes.

    • Identify the need for change

    • Plan and design the change

    • Implement the change

    • Monitor and evaluate the change

    • Communicate the change to stakeholders

    • Ensure proper training and support for the change

    • Continuously improve the change process

  • Answered by AI
  • Q2. What is PIR and when it is used
  • Ans. 

    PIR stands for Post Implementation Review. It is used to evaluate the success of a change initiative and identify areas for improvement.

    • PIR is conducted after a change has been implemented to assess its impact and effectiveness.

    • It involves gathering feedback from stakeholders and analyzing data to determine if the change achieved its objectives.

    • PIR helps identify any issues or challenges faced during the implementation...

  • Answered by AI
  • Q3. How an audit for change is performed
  • Ans. 

    An audit for change involves reviewing the change process to ensure compliance with policies and procedures.

    • Reviewing documentation related to the change

    • Interviewing stakeholders involved in the change

    • Assessing the impact of the change on the organization

    • Checking if the change was implemented as planned

    • Verifying that the change was communicated effectively

    • Identifying any issues or areas for improvement

    • Documenting the a

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and clear of what you have to say. Be prepared!

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What did you do previous company?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is permission set and profiles
  • Ans. 

    Permission sets and profiles are used in Salesforce to control access to objects, fields, and records.

    • Permission sets are used to grant additional permissions to specific users or groups beyond what is already defined in their profiles.

    • Profiles are used to define the baseline permissions and settings for a user or group.

    • Permission sets can be assigned to users in addition to their profile to give them access to specifi...

  • Answered by AI
  • Q2. Explain the End to End process of loan origination
  • Ans. 

    Loan origination process involves application, underwriting, approval, and funding stages.

    • Customer submits loan application with required documents

    • Lender reviews application for completeness and accuracy

    • Underwriting process assesses borrower's creditworthiness and risk

    • Loan approval or denial decision is made based on underwriting results

    • Funding stage involves disbursing approved loan amount to borrower

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Login page test case using selenium
  • Ans. 

    Test case for login page using Selenium

    • Verify that the login page loads successfully

    • Enter valid credentials and verify successful login

    • Enter invalid credentials and verify appropriate error message

    • Check for password encryption

    • Verify the 'Forgot Password' functionality

  • Answered by AI
  • Q2. Java program to find max in array
  • Ans. 

    Java program to find max in array

    • Iterate through the array and compare each element to find the maximum value

    • Initialize a variable to store the maximum value and update it as needed

    • Handle edge cases like empty array or null input

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - Aptitude Test 

60 mins aptitude and reasoning and java syntax questions

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What would you be in 5 years
  • Ans. 

    In 5 years, I see myself as a Senior Quality Manager leading a team of analysts and implementing innovative quality assurance strategies.

    • Leading a team of quality analysts

    • Implementing innovative quality assurance strategies

    • Continuing professional development to stay updated with industry trends

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Testing related definitions and questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Difference between Defect masking and Cascading
  • Ans. 

    Defect masking occurs when a major defect hides a minor defect, while cascading is when one defect triggers multiple defects.

    • Defect masking occurs when a major defect prevents the detection of a minor defect.

    • Cascading is when one defect triggers a series of other defects.

    • Defect masking can lead to overlooking important issues, while cascading can result in a chain reaction of defects.

    • Example of defect masking: A critic...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Test cases on eCommerce platform
  • Ans. 

    Test cases for eCommerce platform

    • Verify user can successfully add items to cart

    • Test checkout process with different payment methods

    • Check for proper error messages when entering invalid information

    • Test search functionality for products

    • Verify discounts and promotions are applied correctly

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Basic questions of agile and scrum and project management and some scenario
  • Q2. What are your salary expectations?
  • Ans. 

    My salary expectations are in line with industry standards for a Change Release Manager role.

    • Research industry standards for Change Release Manager salaries

    • Consider my level of experience and qualifications

    • Factor in the location and size of the company

    • Negotiate based on additional benefits or perks offered

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Join with a 100% salary increase, as subsequent annual raises will only be around 1%.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Its all about the Math and Mortgage

Round 2 - One-on-one 

(4 Questions)

  • Q1. Previous exper ience
  • Q2. Tell me About yourself
  • Q3. Where do u see yourself after 5 years
  • Q4. Mortgage questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Recommendable, job security

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(9 Questions)

  • Q1. Why should we hire you?
  • Ans. 

    I have extensive experience in quality analysis and a proven track record of improving processes and ensuring high-quality deliverables.

    • I have X years of experience in quality analysis.

    • I have successfully implemented quality improvement initiatives in my previous roles.

    • I have a strong understanding of industry best practices and quality standards.

    • I am detail-oriented and have a keen eye for identifying and resolving is...

  • Answered by AI
  • Q2. Tell me about yourself.
  • Ans. 

    I am an experienced Senior Quality Analyst with a strong background in ensuring product quality and driving process improvements.

    • Over 8 years of experience in quality assurance and testing

    • Proficient in creating and executing test plans, test cases, and test scripts

    • Skilled in identifying and documenting defects and working closely with development teams to resolve them

    • Experienced in using various testing tools and metho...

  • Answered by AI
  • Q3. What are your salary expectations?
  • Ans. 

    I expect a competitive salary based on my experience and skills.

    • I have researched the average salary range for Senior Quality Analysts in the industry.

    • I have considered my years of experience and expertise in quality analysis.

    • I am open to negotiation based on the overall compensation package offered.

    • I value fair compensation that aligns with my contributions and responsibilities.

  • Answered by AI
  • Q4. What is your family background?
  • Ans. 

    My family background is diverse and multicultural.

    • My parents come from different cultural backgrounds.

    • I have siblings who are pursuing different careers.

    • We celebrate various cultural traditions and festivals together.

    • My family values education and encourages continuous learning.

    • We have a close-knit extended family and often gather for special occasions.

  • Answered by AI
  • Q5. Share details of your previous job.
  • Ans. 

    I worked as a Senior Quality Analyst in my previous job.

    • Led a team of quality analysts to ensure product quality and adherence to standards

    • Developed and implemented quality assurance processes and procedures

    • Conducted thorough testing and analysis of software applications

    • Identified and reported defects, and worked closely with development teams to resolve them

    • Provided guidance and support to junior analysts

    • Collaborated ...

  • Answered by AI
  • Q6. What is your another expectations like transport
  • Ans. 

    My expectation for transport is a reliable and convenient mode of transportation to commute to work.

    • I expect the company to provide a transportation benefit or reimbursement for commuting expenses.

    • I prefer a location that is easily accessible by public transportation or has ample parking facilities.

    • I value a flexible work schedule that allows me to avoid peak traffic hours.

    • I appreciate a company culture that promotes c...

  • Answered by AI
  • Q7. What is your weekness
  • Ans. 

    My weakness is that I can be overly critical of my own work.

    • I tend to be a perfectionist and strive for excellence in everything I do.

    • I often spend extra time reviewing and double-checking my work to ensure it is error-free.

    • While this attention to detail is beneficial in maintaining high quality standards, it can sometimes lead to delays in completing tasks.

    • To overcome this weakness, I have learned to prioritize my wor...

  • Answered by AI
  • Q8. What is your previous job salary
  • Q9. No another questions
Round 3 - Aptitude Test 

My qualifications

Interview Preparation Tips

Topics to prepare for Hexaware Technologies Senior Quality Analyst interview:
  • Current Job
  • customer care
  • Back Office
  • Hindi
Interview preparation tips for other job seekers - No, all are best prosses .nothing

Mphasis Interview FAQs

What are the top questions asked in Mphasis Change Manager interview?

Some of the top questions asked at the Mphasis Change Manager interview -

  1. What is Change management and overall workflow of chan...read more
  2. What is PIR and when it is u...read more
  3. How an audit for change is perfor...read more

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