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Mphasis Senior Customer Care Officer Interview Questions and Answers for Experienced

Updated 20 Jan 2018

Mphasis Senior Customer Care Officer Interview Experiences for Experienced

1 interview found

Senior Customer Care Officer Interview Questions & Answers

user image Anonymous

posted on 20 Jan 2018

I applied via Recruitment Consultant

Interview Preparation Tips

General Tips: Had 4 rounds hr, aptitude, voice and accent and operations round
Skills: Communication, Body Language, Decision Making Skills
Duration: 1-4 weeks

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Senior Associate Interview Questions & Answers

Publicis Sapient user image Anonymous

posted on 4 May 2019

I applied via Naukri.com and was interviewed in Jun 2018. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. You will be asked around 12 questions regarding your technical knowledge, you need to answer them yes or no, 70 to 80% correct is passing marks
    • Add your answer
  • Q2. Behavioral test on computer
    • Add your answer
  • Q3. Package discussion
    • Add your answer
  • Q4. Technical questions maybe with some scenarios.
    • Add your answer

Interview Preparation Tips

General Tips: Be confident and keep on doing conversation with the interviewer. If they find you that you can handle any situation then it doesn't matter even if you are not able to answer some technical questions. So make them believe you can. After every answer you give, elaborate it with some example or scenario you have faced.
Skills: Confidence, Communication, Analytical Skills, Leadership
Duration: <1 week

Senior Associate Interview Questions & Answers

Publicis Sapient user image Anonymous

posted on 19 May 2021

I applied via Naukri.com and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. First round : 3 hours API coding round which tests you for your ability to code, coding style , coding design, test cases, etc
    • Add your answer
  • Q2. Second Round : Java concepts
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are appearing for Java Backend Developer role, please prepare the Java concepts very well. Having experience with AWS, Kubernetes, Kafka, etc does help.

Senior Associate Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 20 Aug 2021

I applied via Campus Placement and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. They will check with your Stability.
    • Add your answer
  • Q2. They will check with our communication by asking to tell about ourselves.
    • Add your answer
  • Q3. By given a General topic, you have to discuss about it for 1-2 minutes.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Good with your communication skills.

Senior Associate Interview Questions & Answers

LTIMindtree user image Anonymous

posted on 19 Aug 2020

I applied via Recruitment Consultant and was interviewed in Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What are the development it focus on employee.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I was given interview for the IT infrastructure Operations position, with having two years exp. Interview was well structured and it's Experience was great they were explained about my career opportunities. I felt it's a right offer and taken. I still feel happy for my decision.

Senior Associate Interview Questions & Answers

Nagarro user image Anonymous

posted on 23 Jan 2020

I applied via Naukri.com and was interviewed in Jul 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. This is specific to DevOps Profile. I was asked basic ansible and power shell related questions in first round.
    • Add your answer
  • Q2. In second round i was asked scenario based questions on AWS.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I would advice you to prepare according to what you have mentioned in your resume.

Have basic understanding of AWS architecture.

It totally depends on interviewer what he is going to ask.

Senior Associate Interview Questions & Answers

NTT Data user image Anonymous

posted on 7 Aug 2022

I applied via Job Portal and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Tell me about ur self?

Round 3 - Group Discussion 

Do Money matters in in life, there was a gd done to test ur skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and attentive, don't hesitate about salary and clarification on shifts timings

Senior Associate Interview Questions & Answers

LTIMindtree user image Anonymous

posted on 22 May 2020

I applied via Company Website and was interviewed in Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Self Introduction and Technical Knowledge about my work.
    • Add your answer
  • Q2. Situation Handling ability and Inter communication skills
    • Add your answer
  • Q3. Software skills and inter personal skills
    • Add your answer
  • Q4. Other aptitudes about the working environment
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your appearance and gather fullest knowledge into your working area.listen to all get useful advice but make decision on yoir own.

Senior Associate Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 13 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. Normal questions like 1)my self and about previous job related
    • Add your answer

Senior Associate Interview Questions & Answers

NTT Data user image Anonymous

posted on 18 Oct 2021

I applied via Referral and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why i have select for this job. Give me a one reason.
    • Add your answer
  • Q2. Tell about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't panic, answer like a friendly manner, keep self confident.
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Mphasis Senior Customer Care Officer Salary
based on 17 salaries
₹2.9 L/yr - ₹5.3 L/yr
31% more than the average Senior Customer Care Officer Salary in India
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Mphasis Senior Customer Care Officer Reviews and Ratings

based on 8 reviews

1.9/5

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