Mphasis Delivery Project Lead Interview Questions and Answers

Q1. All questions were relevant to my work experience.
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Q1. Service Delivery management
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Q1. Service Delivery management
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Q1. Salary negotiation
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20.mins aptitude test

1hour 5 question aptitude test

Q1. Today I have given the weirdest interview on my 12 years of IT work. I heard about absurd interviews with Naggaro before, but experienced it first hand today. Being from Testing background and done work in...read more
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Q1. How can design thinking be used in making a digital product?
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Design thinking can be used in making a digital product by focusing on user needs, prototyping, and iterating based on feedback.
• Start by empathizing with the users to understand their needs and pain points

• Define the problem statement and ideate potential solutions

• Create prototypes to test and gather feedback from users

• Iterate on the design based on feedback to improve user experience

• Collaborate with cross-functional te...read more
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Q2. What kind of data does a Telco hold?
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Telcos hold various types of data including customer information, call records, location data, billing details, network performance data, and more.
• Customer information (name, address, contact details)

• Call records (incoming, outgoing, duration)

• Location data (cell tower information, GPS coordinates)

• Billing details (usage, charges, payment history)

• Network performance data (speed, connectivity, outages)
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Q3. How can that data be leveraged against competitors?
Ans. 
Data can be leveraged against competitors by identifying trends, making informed decisions, and improving strategies.
• Analyzing customer behavior to identify preferences and trends

• Utilizing market research data to make informed decisions on pricing and product offerings

• Benchmarking performance metrics against competitors to identify areas for improvement

• Implementing data-driven strategies to stay ahead of competitors

• Lev...read more
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Q4. Design a delivery strategy to launch a new marketplace for electronics and consumer appliances?
Ans. 
Utilize a phased approach to launch the marketplace, focusing on product selection, vendor partnerships, marketing, and customer experience.
• Research target market to identify popular electronics and appliances

• Establish partnerships with reputable vendors for product sourcing

• Create a marketing campaign to generate buzz and attract customers

• Ensure seamless customer experience through user-friendly interface and efficient
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Q1. HR only enquires about your profile and work experience and usually only works to coordinate between you and interviewers.
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Q1. Here is where they ask about your overalls
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Q2. You know what to do.
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