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Metal Power Analytical Customer Service Executive Interview Questions and Answers

Updated 6 Mar 2024

Metal Power Analytical Customer Service Executive Interview Experiences

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About current role
Round 2 - HR 

(2 Questions)

  • Q1. Related to profile and about vishay company what do you know
  • Q2. Which system do you use and what is the process
  • Ans. 

    We use a CRM system to track customer interactions and resolve issues efficiently.

    • We use a CRM system like Salesforce or Zendesk to manage customer inquiries

    • The process involves logging customer interactions, assigning tickets to agents, and following up on resolutions

    • We also use knowledge base articles and scripts to provide consistent and accurate responses

    • Regular training and updates on the system are provided to en

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Same as 2nd round but face to face
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About current role
Round 2 - HR 

(2 Questions)

  • Q1. Related to profile and about vishay company what do you know
  • Q2. Which system do you use and what is the process
  • Ans. 

    We use a CRM system to track customer interactions and resolve issues efficiently.

    • We use a CRM system like Salesforce or Zendesk to manage customer inquiries

    • The process involves logging customer interactions, assigning tickets to agents, and following up on resolutions

    • We also use knowledge base articles and scripts to provide consistent and accurate responses

    • Regular training and updates on the system are provided to en

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Same as 2nd round but face to face

I applied via Naukri.com and was interviewed in Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What do you knowAbout SMT
  • Q2. Tell me about induction and servo motor
  • Ans. 

    Induction motors use electromagnetic induction to generate torque, while servo motors use feedback control to achieve precise motion control.

    • Induction motors are commonly used in household appliances and industrial machinery

    • Servo motors are used in robotics, CNC machines, and other precision applications

    • Induction motors have a simpler design and are less expensive than servo motors

    • Servo motors have higher accuracy and ...

  • Answered by AI
  • Q3. Tell about paste printing
  • Ans. 

    Paste printing is a process of depositing solder paste onto a printed circuit board (PCB) for surface mount technology (SMT) assembly.

    • It is a critical step in the SMT assembly process

    • The paste is applied using a stencil or a jet printer

    • The quality of paste printing affects the overall quality of the PCB assembly

    • Factors affecting paste printing include viscosity, aperture size, and alignment

    • Examples of paste printing de...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive

Metal Power Analytical Interview FAQs

How many rounds are there in Metal Power Analytical Customer Service Executive interview?
Metal Power Analytical interview process usually has 1 rounds. The most common rounds in the Metal Power Analytical interview process are Technical.

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Metal Power Analytical Customer Service Executive Reviews and Ratings

based on 2 reviews

3.7/5

Rating in categories

3.7

Skill development

3.4

Work-life balance

3.4

Salary

4.4

Job security

3.7

Company culture

3.1

Promotions

3.4

Work satisfaction

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₹4.2 L/yr - ₹15.9 L/yr

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₹5 L/yr - ₹9.5 L/yr

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