MeritNation Assistant Manager Operations Interview Questions and Answers

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Q1. Sales operation , sales, numbers , data , crm
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Q2. Tel about sales operations, sales, crm and experience
Ans. 
Sales operations involve managing sales processes, CRM systems, and customer experience to drive revenue growth.
• Sales operations focus on optimizing sales processes and strategies to increase revenue

• CRM systems are used to manage customer interactions and data to improve sales effectiveness

• Customer experience is a critical component of sales success and involves creating positive interactions with customers

• Experience i...read more
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Q1. Introduction of yourself
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Q2. Scenario based question
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Q1. Tell me about the Work Experience
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Q2. How do you improve customer satisfaction
Ans. 
Improving customer satisfaction involves listening to feedback, providing excellent service, and resolving issues promptly.
• Listen to customer feedback and implement necessary changes

• Provide excellent customer service by training staff and ensuring quick response times

• Resolve customer issues promptly and effectively to show that their concerns are taken seriously
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Q1. What do u know about physics wallah
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Questions about previous experience, puzzle about 25 horses 5 racetracks

Questions about previous experience, evaluation of response to situations about operations delivery, how to prioritise between university, instructor and learner tickets.

Questions about previous experience, evaluation of response to situations about operations delivery, how to manage learner escalation about refunds, how will you proceed when you have a smaller number of evaluators and large number of submissions, what do you want to do long-term in your career

Q1. What are your reasons for wanting to be hired for this role?
Ans. 
I am passionate about operations and eager to contribute my skills and experience to help streamline processes and improve efficiency.
• I have a strong background in operations management, with experience in optimizing workflows and implementing cost-saving measures.

• I am detail-oriented and excel at problem-solving, which will allow me to identify areas for improvement and implement effective solutions.

• I am excited about...read more
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Covide - WFH Policies.

Q1. Salary and benefits.
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Q2. Why Unacademy.
Ans. 
Unacademy is a leading online learning platform with a diverse range of courses and top educators.
• Unacademy offers a wide variety of courses, from academic subjects to competitive exams preparation.

• The platform provides access to top educators and industry experts, ensuring high-quality learning.

• Unacademy's interactive live classes and recorded lectures make learning flexible and convenient.

• The community aspect of Unac...read more
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