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Mentor Infocomm India Private Limited Network Support Engineer Interview Questions and Answers

Updated 3 May 2022

Mentor Infocomm India Private Limited Network Support Engineer Interview Experiences

2 interviews found

I applied via Approached by Company

Round 1 - Aptitude Test 
Round 2 - Technical 

(1 Question)

  • Q1. Based on your designation and experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Based on your profile and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - If you're diploma qualified and travel seekers pick this blindly

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What is your family background?
  • Q2. Why are you looking for a change?
  • Q3. What are your salary expectations?
  • Q4. Share details of your previous job.
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Build your resume strongly and finish the certificate courses

Network Support Engineer Interview Questions Asked at Other Companies

Q1. what is protocol, how many type of protocol.
Q2. Which protocol is having lowest AD Value ?
asked in Cisco
Q3. How Does DHCP Work please describe us within 2 minutes
Q4. which layers call to Heart of OSI ?
Q5. in which layer the Ip address is working on if it working on L3 s ... read more

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

They conduct the exam about a 60 minutes and also extended it for extra 20 minutes they give 5 questions on computer networks and the remaining questions all about the logical reasoning and quantative aptitude. That is all about my first round aptitude test.

Round 2 - Technical 

(3 Questions)

  • Q1. They ask about the network layers and also port numbers for the some networks.
  • Q2. What are the network models we have in computer networks ? what are the port numbers of networks ? types of topologies ? explain some of topologies which are present in the computer networks..?
  • Ans. 

    Network models include OSI and TCP/IP. Common port numbers include 80 for HTTP and 443 for HTTPS. Topologies include star, bus, ring, and mesh.

    • Network models: OSI, TCP/IP

    • Common port numbers: 80 (HTTP), 443 (HTTPS)

    • Types of topologies: star, bus, ring, mesh

    • Examples of topologies: star - all devices connected to a central hub, ring - each device connected to two others in a circular fashion

  • Answered by AI
  • Q3. And also they ask my self..
Round 3 - HR 

(1 Question)

  • Q1. Tell me about your self... why we hire you..? what place you think after 5 years work in this company..? how you can encograge your team mates when they feel low while doing a real time project..?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answering the questions what the mentors/interview sir's asked..
And be active while thereis any GD..
that's it THANKYOU
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. On which layer are TCP adn UDP?
  • Ans. 

    TCP is on the transport layer (Layer 4) and UDP is also on the transport layer (Layer 4).

    • TCP is a connection-oriented protocol that provides reliable data delivery. It operates on the transport layer (Layer 4) of the OSI model.

    • UDP is a connectionless protocol that provides faster data transmission but without guaranteed delivery. It also operates on the transport layer (Layer 4) of the OSI model.

  • Answered by AI
  • Q2. Tell me about OSI layer
  • Ans. 

    The OSI (Open Systems Interconnection) model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven abstraction layers.

    • The OSI model helps in understanding how data is transmitted over a network.

    • It starts from the physical layer (Layer 1) which deals with the actual physical connection between devices.

    • Each layer has specific functions and protocols, such as TCP/I...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is LTE module?
  • Ans. 

    LTE module is a hardware component that enables devices to connect to LTE networks for high-speed wireless communication.

    • LTE module is a small hardware component that allows devices to connect to LTE networks.

    • It is commonly used in smartphones, tablets, and other mobile devices.

    • LTE modules support high-speed wireless communication for faster data transfer.

    • Examples of LTE modules include Quectel LTE modules, Sierra Wire

  • Answered by AI
  • Q2. How to do load blancing?
  • Ans. 

    Load balancing is the process of distributing network traffic across multiple servers to ensure optimal resource utilization and prevent overload.

    • Use a load balancer to evenly distribute incoming traffic to multiple servers

    • Implement algorithms like round-robin, least connections, or IP hash for load balancing

    • Monitor server health and adjust traffic distribution accordingly

    • Ensure high availability and scalability by add

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is networking?
  • Ans. 

    Networking is the practice of connecting computers and other devices to share resources and information.

    • Networking involves the physical connection of devices through cables or wireless connections.

    • It also includes the configuration of network settings to enable communication between devices.

    • Networking allows for sharing of resources such as files, printers, and internet connections.

    • Examples of networking technologies ...

  • Answered by AI
  • Q2. What is OSI layers?
  • Ans. 

    OSI layers refer to the Open Systems Interconnection model, which is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven distinct layers.

    • The OSI model consists of seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

    • Each layer has specific functions and interacts with adjacent layers to facilitate communication between dev...

  • Answered by AI
Round 2 - Behavioral 

(1 Question)

  • Q1. Customer handling questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before May 2023.

Round 1 - Technical 

(1 Question)

  • Q1. Describe MPLS, layer 1 troubleshooting, routing, switching
  • Ans. 

    MPLS is a protocol used in telecommunications for efficient packet forwarding. Layer 1 troubleshooting involves physical connectivity issues. Routing involves determining the best path for data packets. Switching involves forwarding data packets within a network.

    • MPLS (Multiprotocol Label Switching) is a protocol used to efficiently route data packets within a network.

    • Layer 1 troubleshooting involves identifying and res...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Technical plus hr round

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Explain BGP ,OSPF.
  • Ans. 

    BGP and OSPF are routing protocols used in computer networks.

    • BGP (Border Gateway Protocol) is used to exchange routing information between different autonomous systems (AS).

    • OSPF (Open Shortest Path First) is used to find the shortest path between routers within the same autonomous system (AS).

    • BGP is a path-vector protocol while OSPF is a link-state protocol.

    • BGP is used in large-scale networks while OSPF is used in smal...

  • Answered by AI
  • Q2. Monitoring tool?
  • Q3. Explain follow up with Carrier partner.
  • Ans. 

    Following up with carrier partner involves regular communication and coordination to ensure smooth operations and timely issue resolution.

    • Regular communication to ensure smooth operations

    • Coordination to resolve issues in a timely manner

    • Tracking performance metrics to identify areas for improvement

    • Collaborating on network upgrades and expansions

    • Providing feedback on carrier partner's services

    • Negotiating contracts and pr...

  • Answered by AI
  • Q4. Explain Working procedure on outages.
  • Ans. 

    Working procedure on outages involves identifying the issue, troubleshooting, and resolving the problem.

    • Identify the issue through monitoring tools or user reports

    • Troubleshoot the problem by analyzing logs and network configurations

    • Resolve the issue by implementing a solution or escalating to higher-level support

    • Communicate updates and resolution to stakeholders

    • Perform post-mortem analysis to prevent future outages

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are going for network related interview.

Be prepared to explain in detail about your last working profile/daily tasks.

Technical will not go in much deep mostly interview will move around bascis of BGP OSPF protocol and how to work on network outages its priorities ,isolation and resolution.

Skills evaluated in this interview

I applied via Referral and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Vlan, port numbers, ACLs, DHCP, dns, stacking, routing table, packet flow, security, osi, IPsec, policies, SD wan, wireless.

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn all basics and Be papared, what you mentioned in Resume. Most of questions will ask by looking in Resume, skills. To get impression, we add more suff in resume to get notified. But, it's wrong. You have to mention "what you know about Network".

Mentor Infocomm India Private Limited Interview FAQs

How many rounds are there in Mentor Infocomm India Private Limited Network Support Engineer interview?
Mentor Infocomm India Private Limited interview process usually has 2-3 rounds. The most common rounds in the Mentor Infocomm India Private Limited interview process are HR, Aptitude Test and Technical.
How to prepare for Mentor Infocomm India Private Limited Network Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mentor Infocomm India Private Limited. The most common topics and skills that interviewers at Mentor Infocomm India Private Limited expect are Troubleshooting, Hardware Networking, Network Engineering, Network Support and Video Conferencing.

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30% less than the average Network Support Engineer Salary in India
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Mentor Infocomm India Private Limited Network Support Engineer Reviews and Ratings

based on 6 reviews

3.9/5

Rating in categories

2.7

Skill development

4.2

Work-life balance

2.2

Salary

4.4

Job security

3.4

Company culture

3.5

Promotions

2.9

Work satisfaction

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