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Masters India - GST Suvidha Provider Customer Service Executive Interview Questions and Answers
Masters India - GST Suvidha Provider Customer Service Executive Interview Experiences
1 interview found
Selected
I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself? Why do you want to join this company? What is your work experience regarding this filed? what's your notice period in current company? How much you rate yourself in your communicati...
(2 Questions)
- Q1. What do you know about GST Returns like GSTR1 , GST3B, GSTR 6? Tell me some recent amendments and updates in GST? What is the return filing dates of GST? Difference between GSTR2A and GSTR 2B. what is VLOO...
- Ans.
Questions related to GST Returns, recent amendments, Excel functions
GSTR1, GST3B, GSTR 6 are different types of GST Returns
Recent amendments include the introduction of e-invoicing and QR codes
Return filing dates vary depending on the type of return and turnover of the business
GSTR2A is an auto-populated return while GSTR 2B is a static return
VLOOKUP and HLOOKUP are Excel functions used for searching and retrieving dat...
- Q2. What is Table 8A in GSTR9? What is difference between GSTR9 and GSTR9C? Do you know about latest updates in GST? What do you know about Debit and credit note?
- Ans.
Table 8A in GSTR9 is for HSN-wise summary of inward supplies received from registered persons.
GSTR9 is an annual return to be filed by regular taxpayers, while GSTR9C is a reconciliation statement to be filed by taxpayers whose turnover exceeds Rs. 2 crores.
Latest updates in GST include the introduction of e-invoicing and QR code, changes in GST rates, and extension of due dates for filing returns.
Debit note is issued ...
Interview Preparation Tips
- GST
- MSExcel
- Communication Skills
- Presentation Skills
- Negotiation Skills
Keep updated regarding GSTR returns and GST amendments.
Skills evaluated in this interview
Top trending discussions
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Introduction to yourself?
- Ans.
I am a dedicated and experienced customer service associate with a passion for helping others.
I have worked in customer service for 5 years, providing support and resolving issues for customers
I am skilled in active listening and problem-solving, ensuring customer satisfaction
I have received multiple commendations for my excellent communication skills
I am proficient in using customer service software and handling high ...
- Q2. Writing skills on a random given topic
- Q3. How much can you do in terms of collection
- Ans.
I am confident in my ability to effectively collect payments and resolve any issues that may arise.
I have experience in collections and am familiar with various payment methods
I am skilled in communicating with customers to resolve payment issues
I am able to work with customers to set up payment plans if necessary
I am knowledgeable about relevant laws and regulations regarding collections
I am able to maintain accurate
Interview Preparation Tips
Selected
I was interviewed in Dec 2024.
Grammar and logical reasoning test.
(2 Questions)
- Q1. Can you please introduce yourself?
- Ans.
I am a dedicated and experienced Customer Care Executive with a passion for providing excellent service and resolving customer issues.
Experienced in handling customer inquiries and complaints
Skilled in communication and problem-solving
Proficient in using CRM systems and other customer service tools
- Q2. Work experience
Interview Preparation Tips
(1 Question)
- Q1. Experience and knowledge related
I applied via Naukri.com and was interviewed in Sep 2024. There were 3 interview rounds.
Questions on skills and work exp
Normal questions about servuce sector
GD on domain knowledge
Interview Preparation Tips
I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.
(3 Questions)
- Q1. 2nd round by team manager
- Q2. They ask about how to sell
- Q3. About your sell and how to make sell and how to Handle the pressure and there is no fixed time there is over time are you comfortable or not.
- Ans. Third is hr round they discussed about salary.
Interview Preparation Tips
Senior Executive Interview Questions & Answers
Airpay Payment Services
Anonymous
posted on 15 Nov 2024
Selected
I applied via Approached by Company and was interviewed in May 2024. There were 4 interview rounds.
(1 Question)
- Q1. Asked process related knowledge
(1 Question)
- Q1. Discussion with the manager related to the present and previous job function.
Manager and one level above manager had discussion with my on why you want this job , why you are leaving current organization and want to join this organization. This type of questions were asked and discussion was of almost 30-40 minutes.
(1 Question)
- Q1. Salary Discussion with respect to the current salary.
Interview Preparation Tips
Experience: CAT-type data interpretation test.30 questions in 35 minutes.Fast graph interpretation and quick calculations.
Tips: CAT preparation will help.
Duration: 35 minutes
Total Questions: 30
Round: Case Study Interview
Experience: A simple case, based on the credit card industry or any other field, is given. Cases lay more focus on quantitative skills apart from the focus on asking the right questions.There is a shortlist made after each case round.
Tips: Fast calculation and insight into what data may be required to solve the case are essential.Practice the cases given on their website and at www.beprepared.in.
Round: Behavorial Interview
Experience: Questions are asked based on incidents- give examples of instances when you led a team successfully or when you had to go against your team, etc.
Tips: Practice HR questions from HLPQ.
General Tips: Positions Of Responsibility (PORs) are required but not mandatory. They are of secondary importance if one has scored well in the exam. A good CV with good internships/projects will help one to get shortlisted.
Skill Tips: "Student needs to be quick with simple percentage calculations."
Skills: Basic Quantitative skills
College Name: IIT Kharagpur
Interview Preparation Tips
Experience: Written Test ( DI questions, each involving 2-3 plots)
Round: Interview
Experience: Started with a “Tell me something about your-self question”. I believe it was just to set the ball rolling and was not evaluated. The interviewer then gave me a case question wherein I had to make a choice between a diesel and a petrol car. There were 3 parts to the question (some candidates were asked 1 / 2 as well). The first dealt with finding the breakeven point given the basic set of cost, fuel price and fuel consumption data. Next was to find breakeven considering the money was acquired at a certain rate of interest (bond/loan). Both these results involved basic calculation and I was comfortable with them. The final part was about calculating the breakeven, again, but this time considering depreciation. This is where I was caught off guard and though I did turn up with a figure, the interviewer was not completely satisfied.
General Tips: Do get a basic background of the firm and also about terms in the related field.
Skill Tips: I was not hesitant and was reasonably confident while answering. What went wrong was perhaps the fact that I was caught unaware of how depreciation works and how it had to be included in the equation. I fumbled a lot with the equation and puzzled as to where to include terms for depreciation etc.
College Name: IIT KANPUR
Interview Preparation Tips
Experience: There was test which was purely data analysis and calculator was allowed. So the procedure that they follow is that first they shortlist 50 people and a small case interview is followed. The case I was asked was to calculate the change in the cost of a grocery store if it has changed its model from cash on delivery with a physical store to an online portal which has cash on delivery option. As I had practiced it already I took some time to give structure and then gave 3-4 reasons for change in cost and then he gave me some numbers based on which I had to calculate the break even time period or amount . But I think he expected a little bit different approach or was searching for a different solution as I wasn't selected for the final interview sessions. I think 22 people were selected for the final interview session out of which 2 people were finally selected in Cap One.
College Name: IIT KANPUR
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Masters India - GST Suvidha Provider Customer Service Executive Interview Process
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