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Masters India - GST Suvidha Provider Customer Service Executive Interview Questions and Answers
Masters India - GST Suvidha Provider Customer Service Executive Interview Experiences
1 interview found
Selected
I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself? Why do you want to join this company? What is your work experience regarding this filed? what's your notice period in current company? How much you rate yourself in your communicati...
(2 Questions)
- Q1. What do you know about GST Returns like GSTR1 , GST3B, GSTR 6? Tell me some recent amendments and updates in GST? What is the return filing dates of GST? Difference between GSTR2A and GSTR 2B. what is VLOO...
- Ans.
Questions related to GST Returns, recent amendments, Excel functions
GSTR1, GST3B, GSTR 6 are different types of GST Returns
Recent amendments include the introduction of e-invoicing and QR codes
Return filing dates vary depending on the type of return and turnover of the business
GSTR2A is an auto-populated return while GSTR 2B is a static return
VLOOKUP and HLOOKUP are Excel functions used for searching and retrieving dat...
- Q2. What is Table 8A in GSTR9? What is difference between GSTR9 and GSTR9C? Do you know about latest updates in GST? What do you know about Debit and credit note?
- Ans.
Table 8A in GSTR9 is for HSN-wise summary of inward supplies received from registered persons.
GSTR9 is an annual return to be filed by regular taxpayers, while GSTR9C is a reconciliation statement to be filed by taxpayers whose turnover exceeds Rs. 2 crores.
Latest updates in GST include the introduction of e-invoicing and QR code, changes in GST rates, and extension of due dates for filing returns.
Debit note is issued ...
Interview Preparation Tips
- GST
- MSExcel
- Communication Skills
- Presentation Skills
- Negotiation Skills
Keep updated regarding GSTR returns and GST amendments.
Skills evaluated in this interview
Top trending discussions
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Introduction to yourself?
- Ans.
I am a dedicated and experienced customer service associate with a passion for helping others.
I have worked in customer service for 5 years, providing support and resolving issues for customers
I am skilled in active listening and problem-solving, ensuring customer satisfaction
I have received multiple commendations for my excellent communication skills
I am proficient in using customer service software and handling high ...
- Q2. Writing skills on a random given topic
- Q3. How much can you do in terms of collection
- Ans.
I am confident in my ability to effectively collect payments and resolve any issues that may arise.
I have experience in collections and am familiar with various payment methods
I am skilled in communicating with customers to resolve payment issues
I am able to work with customers to set up payment plans if necessary
I am knowledgeable about relevant laws and regulations regarding collections
I am able to maintain accurate
Interview Preparation Tips
I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.
(3 Questions)
- Q1. 2nd round by team manager
- Q2. They ask about how to sell
- Q3. About your sell and how to make sell and how to Handle the pressure and there is no fixed time there is over time are you comfortable or not.
- Ans. Third is hr round they discussed about salary.
Interview Preparation Tips
Senior Executive Interview Questions & Answers
Airpay Payment Services
Anonymous
posted on 15 Nov 2024
Selected
I applied via Approached by Company and was interviewed in May 2024. There were 4 interview rounds.
(1 Question)
- Q1. Asked process related knowledge
(1 Question)
- Q1. Discussion with the manager related to the present and previous job function.
Manager and one level above manager had discussion with my on why you want this job , why you are leaving current organization and want to join this organization. This type of questions were asked and discussion was of almost 30-40 minutes.
(1 Question)
- Q1. Salary Discussion with respect to the current salary.
Selected
I appeared for an interview in Dec 2024.
Grammar and logical reasoning test.
(2 Questions)
- Q1. Can you please introduce yourself?
- Ans.
I am a dedicated and experienced Customer Care Executive with a passion for providing excellent service and resolving customer issues.
Experienced in handling customer inquiries and complaints
Skilled in communication and problem-solving
Proficient in using CRM systems and other customer service tools
- Q2. Work experience
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2024. There were 3 interview rounds.
Questions on skills and work exp
Normal questions about servuce sector
GD on domain knowledge
Interview Preparation Tips
(1 Question)
- Q1. Experience and knowledge related
I applied via Approached by company and was interviewed in Aug 2021. There were 2 interview rounds.
Quant focussed Case Study (be prepared for calculations)
(1 Question)
- Q1. Why are you looking for a change?
Interview Preparation Tips
I applied via Company Website and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Typical get to know you and behavioural questions
Interview Preparation Tips
Interview Preparation Tips
Experience: I got shortlisted for Capital One but could not make through the interview comprising mainly of number crunching questions. Later, I interviewed with Flipkart and got selected.
General Tips: 1. I was inclined in clearing CAT from my second year onwards.
2. I did a summer project in the second year and simultaneously joined Career Launcher.
3. I didn’t prepared much for the placements and was only focussed on CAT preparations during the seventh semester.
4. I did not give as much time in resume building as given by mates since I knew that I have nothing to mention about except my CPI.
5. CAT preparations helped me strengthen my aptitude and quant skills.
6. I was able to clear the tests of various companies just with my CAT knowledge.
7. I practised maths for entire month and was pretty confident in English and a week before the main exam, I did one or two mock papers daily.
College Name: IIT KANPUR
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Masters India - GST Suvidha Provider Customer Service Executive Interview Process
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