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based on 7.1k Reviews

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Maruti Suzuki Service Executive Interview Questions and Answers

Updated 17 Nov 2022

Maruti Suzuki Service Executive Interview Experiences

1 interview found

I applied via Referral and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Why does Engine Misfiring.
  • Ans. 

    Engine misfires due to various reasons such as faulty spark plugs, fuel injectors, or ignition coils.

    • Faulty spark plugs

    • Fuel injectors malfunctioning

    • Ignition coils failing

    • Vacuum leaks

    • Low fuel pressure

    • Worn out timing belt

    • Dirty air filter

    • Faulty sensors

    • Incorrect fuel mixture

    • Clogged catalytic converter

  • Answered by AI
  • Q2. How could engine overheating.
  • Ans. 

    Engine overheating can be caused by various factors.

    • Low coolant level

    • Malfunctioning thermostat

    • Blocked radiator

    • Faulty water pump

    • Broken fan belt

    • Clogged air filter

    • Driving in extreme heat or heavy traffic

    • Lack of oil or oil pressure

    • Leaking head gasket

    • Incorrect fuel mixture

    • Excessive load or towing

    • Improperly functioning sensors

    • Defective cooling system components

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - BUILD THEIR STRONG RELATIONS WITH THIER CUSTOMERS.

Interview questions from similar companies

I applied via Referral and was interviewed before Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Task@1-If Customer asked for feild support immediately Not satisfied with performance..then how to tackle customer?
  • Ans. 

    When a customer asks for immediate field support due to dissatisfaction with performance, it is important to empathize, prioritize their request, and communicate effectively.

    • Listen attentively to the customer's concerns and frustrations.

    • Express empathy and understanding for their dissatisfaction.

    • Assure the customer that their issue is being taken seriously and will be addressed promptly.

    • Prioritize the customer's reques...

  • Answered by AI
  • Q2. Task@2- If Customer continuously ignoring you !How you handle this type of Customer?
  • Ans. 

    When a customer continuously ignores you, it is important to remain calm, persistent, and find alternative ways to communicate with them.

    • Stay calm and composed, avoiding any confrontations or arguments.

    • Try different communication channels such as email, text messages, or social media to reach out to the customer.

    • Personalize your approach by addressing their concerns and offering solutions.

    • Be persistent but not pushy, g...

  • Answered by AI
  • Q3. Task@3- How to present DS in front of Fleet Customer?
  • Ans. 

    To present DS in front of Fleet Customer, focus on the benefits, features, and value it brings to their fleet operations.

    • Highlight the cost-saving potential of DS through improved fuel efficiency and maintenance planning.

    • Emphasize the real-time monitoring capabilities of DS for better fleet management and optimization.

    • Demonstrate how DS can enhance driver safety and reduce accidents through driver behavior analysis.

    • Pro...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't give wrong information or mislead to customer , convinced him and take immediate action on customer issue

Skills evaluated in this interview

I applied via Approached by Company and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What about excavator and functions of excavator?
  • Ans. 

    Excavators are heavy construction equipment used for digging and moving large objects.

    • Excavators have a long arm with a bucket attached to it that can be used for digging and moving soil, rocks, and debris.

    • They are commonly used in construction, mining, and demolition.

    • Excavators can also be equipped with different attachments such as hammers, grapples, and augers for various tasks.

    • They come in different sizes and types...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared and analysis the work

I was interviewed before Sep 2016.

Interview Questionnaire 

6 Questions

  • Q1. Basics about IC engine.
  • Q2. Which are the technical specifications of automobile vehicle.?
  • Ans. 

    The technical specifications of an automobile vehicle include its engine type, horsepower, torque, transmission, fuel efficiency, dimensions, weight, and safety features.

    • Engine type: gasoline, diesel, electric, hybrid

    • Horsepower: the measure of an engine's power

    • Torque: the twisting force generated by the engine

    • Transmission: manual, automatic, CVT

    • Fuel efficiency: miles per gallon (MPG)

    • Dimensions: length, width, height

    • Wei...

  • Answered by AI
  • Q3. Tell me About your Family Background.
  • Q4. Understanding me job nature and ask me have you comfortable to do work on site and anywhere in India.
  • Q5. Do the Investigation of the field failed engine.
  • Ans. 

    Investigation of a failed engine in the field

    • Identify the possible causes of the engine failure

    • Inspect the engine components for any signs of damage or malfunction

    • Analyze the engine's maintenance history and service records

    • Conduct diagnostic tests to determine the root cause of the failure

    • Consult with experts or engineers if necessary

    • Recommend appropriate repairs or replacements based on the findings

  • Answered by AI
  • Q6. What are the processes to assemble the engine.
  • Ans. 

    The process of assembling an engine involves several steps and requires precision and expertise.

    • Engine block preparation

    • Installation of pistons and connecting rods

    • Mounting the cylinder head

    • Attaching the intake and exhaust manifolds

    • Connecting the fuel and cooling systems

    • Installing the ignition system

    • Final testing and adjustments

  • Answered by AI

Interview Preparation Tips

Round: Technical Interview
Experience: I given the answers as per my knowledge and tchnical understandings.
Tips: Be simple and humble, Don't be a smart.

Round: HR Interview
Experience: As I told family background and working with better comparability.
Tips: Be positive and be yourself don't behave like artificially.

Round: Case Study Interview
Experience: Express ourself with a basic technical knowledge.
Tips: Be Lerner

Skills: Ability To Analyse, Technical Knowledge(ML, Team Working Ability
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via campus placement at Amity University and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Case Study 

Problems like transmission slippage and engine overheating diagnosis and solution

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and experienced service engineer with a strong background in troubleshooting and problem-solving.

    • Experienced in diagnosing and repairing mechanical and electrical issues

    • Skilled in conducting preventative maintenance on equipment

    • Proficient in reading technical manuals and schematics

    • Excellent communication skills for interacting with customers and colleagues

  • Answered by AI
  • Q2. Internship
Round 3 - One-on-one 

(2 Questions)

  • Q1. Give me your brief introduction
  • Ans. 

    Experienced service engineer with a background in mechanical engineering and a passion for problem-solving.

    • Graduated with a degree in Mechanical Engineering from XYZ University

    • Worked for 5 years at ABC Company as a service engineer

    • Skilled in troubleshooting and repairing mechanical systems

    • Strong communication and customer service skills

    • Certified in XYZ technology for servicing industrial equipment

  • Answered by AI
  • Q2. What is your question for us?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be technically prepared but also equally prepare for hr round as well
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. How much you need salary
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • I am seeking a salary that is in line with industry standards for a Service Engineer position

    • I am open to negotiation based on the responsibilities and requirements of the role

    • I value fair compensation for the work that I will be doing

  • Answered by AI
  • Q2. How much you give business
Round 2 - Technical 

(2 Questions)

  • Q1. Why vehicle brake is not working what is the issue
  • Ans. 

    The vehicle brake may not be working due to issues such as worn brake pads, air in the brake lines, or a faulty brake master cylinder.

    • Check for worn brake pads that need replacement

    • Bleed the brake lines to remove any air bubbles

    • Inspect the brake master cylinder for leaks or malfunctions

  • Answered by AI
  • Q2. What is cooling system
  • Ans. 

    A cooling system is a system that removes heat from a space or substance to maintain a lower temperature.

    • Cooling systems can be found in various applications such as air conditioning units, refrigerators, and computer systems.

    • They typically involve a coolant or refrigerant that absorbs heat from the space or substance.

    • The coolant then circulates through the system, releasing the heat outside or dissipating it through a...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Ask the co2 laser machine details
  • Q2. Mechanical questions and electrical
  • Q3. Field work and machine maintenance
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Automobile workshop
  • Q2. Working process
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Technical 

(6 Questions)

  • Q1. Electronic service
  • Q2. Maicro components
  • Q3. Fild effect components
  • Q4. Diod is a semi condectar
  • Q5. Jinar diod werk for electronic currcit
  • Ans. 

    The question is asking if Jinar worked on electronic circuits.

    • Yes, Jinar has experience working with electronic circuits.

    • Jinar has worked on designing and troubleshooting electronic circuits.

    • Jinar has knowledge of various electronic components and their functions.

  • Answered by AI
  • Q6. Transitor npn and PNP bese clector and amiter chiak

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard wark in company service and production fild
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via campus placement at National Institute of Technology (NIT), Rourkela and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Assignment 

It was general technical test from mechanical which was lower than gate question.

Round 2 - Technical 

(1 Question)

  • Q1. So as usually first question: introduce urself. Then he came to automobile engineering. -4 Stroke engine stages. -Clearance ratio and compression ratio. -What is the value of compression ratio for diesel a...

Interview Preparation Tips

Topics to prepare for Bajaj Auto Area Service Manager interview:
  • Automobile Engineering
  • Fluid Mechanics
  • class 12

Maruti Suzuki Interview FAQs

How many rounds are there in Maruti Suzuki Service Executive interview?
Maruti Suzuki interview process usually has 2 rounds. The most common rounds in the Maruti Suzuki interview process are Resume Shortlist and Technical.
How to prepare for Maruti Suzuki Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Maruti Suzuki. The most common topics and skills that interviewers at Maruti Suzuki expect are Sales and service.
What are the top questions asked in Maruti Suzuki Service Executive interview?

Some of the top questions asked at the Maruti Suzuki Service Executive interview -

  1. Why does Engine Misfiri...read more
  2. How could engine overheati...read more

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Maruti Suzuki Service Executive Salary
based on 6 salaries
₹2 L/yr - ₹2.8 L/yr
32% less than the average Service Executive Salary in India
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Maruti Suzuki Service Executive Reviews and Ratings

based on 3 reviews

5.0/5

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5.0

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5.0

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5.0

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5.0

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5.0

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4.5

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