Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Marmeto Team. If you also belong to the team, you can get access from here

Marmeto Verified Tick

Compare button icon Compare button icon Compare
3.8

based on 35 Reviews

Filter interviews by

Marmeto Customer Service Executive Interview Questions and Answers

Updated 17 Jul 2021

Marmeto Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 17 Jul 2021

I applied via Referral and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How do you determine customer service.
  • Ans. 

    Determining customer service involves assessing the quality of interactions and meeting customer needs.

    • Evaluate the responsiveness and timeliness of customer support

    • Assess the ability to understand and address customer concerns

    • Measure customer satisfaction through surveys or feedback

    • Monitor resolution rates and problem-solving skills

    • Consider the level of personalization and empathy in interactions

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and bold enough to present youself as best.

Top trending discussions

View All
Engineering - Software & QA
1w (edited)
unsurpassedalbert
Verified Icon
·
works at
TCS
Trying to switch after 8 years
I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon
Got a question about Marmeto?
Ask anonymously on communities.
More about working at Marmeto

Tell us how to improve this page.

Marmeto Interviews By Designations

Interview Questions for Popular Designations

People are getting interviews through

based on 1 Marmeto interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

Customer Service Executive Interview Questions from Similar Companies

Tech Mahindra Customer Service Executive Interview Questions
3.6
 • 116 Interviews
Wipro Customer Service Executive Interview Questions
3.7
 • 28 Interviews
HCLTech Customer Service Executive Interview Questions
3.5
 • 11 Interviews
TCS Customer Service Executive Interview Questions
3.7
 • 10 Interviews
Infosys Customer Service Executive Interview Questions
3.7
 • 9 Interviews
Hexaware Technologies Customer Service Executive Interview Questions
3.6
 • 3 Interviews
Mphasis Customer Service Executive Interview Questions
3.4
 • 2 Interviews
View all
Marmeto Salaries in India
Front end Developer
24 salaries
unlock blur

₹2.4 L/yr - ₹7 L/yr

Shopify Developer
7 salaries
unlock blur

₹3.5 L/yr - ₹8 L/yr

Software Developer
5 salaries
unlock blur

₹3 L/yr - ₹9.4 L/yr

Project Manager
5 salaries
unlock blur

₹3.1 L/yr - ₹7 L/yr

QA Test Engineer
5 salaries
unlock blur

₹2.8 L/yr - ₹3.5 L/yr

Explore more salaries
Compare Marmeto with

Infosys

3.7
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.6
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview