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Lutron Electronics Customer Service Interview Questions and Answers

Updated 25 Sep 2024

Lutron Electronics Customer Service Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell something About yourself
  • Ans. 

    I am a dedicated and friendly customer service professional with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer service

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

  • Answered by AI
  • Q2. Do you have any questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself

Interview questions from similar companies

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. How to handle deadlines
  • Ans. 

    I prioritize tasks, break them down into smaller goals, and communicate with team members to ensure timely completion.

    • Create a to-do list and prioritize tasks based on urgency and importance

    • Break down larger tasks into smaller goals to make them more manageable

    • Set realistic deadlines and communicate with team members to ensure everyone is on the same page

    • Regularly check progress and adjust plans as needed

    • Avoid procrast

  • Answered by AI
  • Q2. How to achive KPA of departments
  • Ans. 

    Achieving KPA of departments requires clear communication, goal setting, and regular monitoring.

    • Establish clear Key Performance Areas (KPAs) for each department

    • Set achievable goals and targets for each KPA

    • Regularly monitor progress towards goals and adjust strategies as needed

    • Encourage open communication and collaboration between departments

    • Provide necessary resources and support to help departments achieve their KPAs

    • R...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be technically prepare, thorough knowledge of core subject
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

General Aptitude and the Basics of the Engineering subjects.

Round 3 - Technical 

(3 Questions)

  • Q1. Technical interview with the manager.
  • Q2. What is buoyancy force, Bernoulli Equation,
  • Ans. 

    Buoyancy force is the upward force exerted on an object immersed in a fluid, while Bernoulli Equation describes the conservation of energy in fluid flow.

    • Buoyancy force is equal to the weight of the fluid displaced by the object.

    • Bernoulli Equation states that the total energy of a fluid flowing along a streamline remains constant.

    • Examples: A ship floating on water experiences buoyancy force, while an airplane's lift can

  • Answered by AI
  • Q3. Heat Exchanging and Thermal Questions

Design Engineer Interview Questions & Answers

Alfanar user image Ganesh Vasudevan

posted on 31 Jul 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Only drawings Structural
Round 2 - One-on-one 

(1 Question)

  • Q1. Architectural drawings test
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. About Induction motors

Interview Questionnaire 

3 Questions

  • Q1. What is baud rate? How does it affect communication ?
  • Ans. 

    Baud rate is the rate at which data is transmitted over a communication channel.

    • Baud rate is measured in bits per second (bps).

    • Higher baud rates allow for faster data transmission.

    • Baud rate must be set the same on both ends of the communication channel.

    • Incorrect baud rate settings can result in data corruption or loss.

    • Examples of communication channels that use baud rate include UART, SPI, and I2C.

  • Answered by AI
  • Q2. What design Issues you faced in your Masters project ?
  • Q3. How I2C communication protocol works what things needs to be taken care while designing for I2C peripheral ,pull-up resistors etc
  • Ans. 

    I2C is a serial communication protocol used to connect multiple devices with two wires. Pull-up resistors are necessary for proper communication.

    • I2C uses a master-slave architecture where the master initiates communication.

    • Each device on the bus has a unique address assigned to it.

    • Data is transmitted in packets with a start and stop bit.

    • Pull-up resistors are necessary to ensure proper voltage levels on the bus.

    • The valu...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a good technical interview one should prepare Fundamental aspects of Electronics design.

Skills evaluated in this interview

I applied via Company Website and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About previous experience , and basic stuff

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing deep on any concepts, only major questions decisive question is whether willing to travel frequently to outstation

I applied via Campus Placement

Interview Questionnaire 

3 Questions

  • Q1. They asked me optimise the code I had written for the first question
  • Q2. Given a binary tree, find out the maximum sum path from root to leaf. This problem, but they said tree has only positive integers. -----/ . To store the path I had used global array. They asked me alternat...
  • Q3. Given a list of words. Given three operations find out the minimum steps to reach from source string to destination string. Basically, -----/ this is the problem with some modification. For this question I...
  • Ans. 

    The question is about finding the minimum steps to reach from a source string to a destination string using three operations.

    • BFS and DFS are graph traversal techniques that can be used to solve this problem.

    • BFS is typically used when finding the shortest path or exploring all possible paths in a graph.

    • DFS is useful when searching for a specific path or exploring deeply into a graph.

    • In this case, BFS can be used to find...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: • 1 question was on time complexity of searching an unsorted array.
• 2 questions were on recursion, ie, number of recursive calls.
• 1 question on analysing given function on string.
• 1 question was on probability(Two hotels, say A and B. Probability of moving from A to B is 2/3, staying at A is 1/3. Probability of moving from B to A and staying at B is 1/2. If they make decisions each hour, and if they were at A at 7:00 pm, what is the probability that they will be at B at 10:00 pm).
• If a set has elements {1,2,3,4 .... n}. Then what is the sum of elements of it's power set. (Ex: S = {1,2}. Then power set is {{},{1},{2},{1,2}}. The sum is 6.
• If a set has elements {1,2,3,4,5,6,7,8,9,10}. Then how many subsets of 3 elements has no consecutive elements.
• 1 question was on designing a DFA for a string starting with a and ending with c and has at least b in it.
• 1 question had machine instructions. We had to find out minimum number of cycles needed to execute the given set of instructions. (a) If the instructions are executed in the given order. (b) If the instructions are executed in random order.
• 1 puzzle on bridges.

Tips: In this round they not only see the answer. They also verify how you approached(So, give correct explanation to your answers).
Duration: 90 minutes
Total Questions: 10

Round: Coding Round
Experience: Two questions were there. 3 hours duration.

1. Long question, I don't remember fully. I'll just give input/output examples. It was basically on string decoding. If jon2snow3 is there the decoded string will be jonjonsnowjonjonsnowjonjonsnow. Given a string and an integer k we have print the kth character in the decoded string
input:
jon2snow3
8
output:
n

2. Given an array and an integer k return the number of contiguous sub arrays whose sum is divisible by k.
input format:
n k

input:
4 5
10 0 4 5

output:
4

explaination: {10},{0},{10,0},{5} are the sub arrays with sum divisible by 5.


Tips: You will have lots of time, so try to optimise the solution if you can. Remember here also they review each individual's code.

Round: Technical Interview
Experience: They will help you a lot if you are stuck at some point in the question. You have to be smart enough to grasp the clue.
Tips: They only ask questions only on data structures and algorithms.

Skill Tips: You have to be strong in coding. Algorithm questions will be mostly on dynamic programming. Data structures questions are mostly on trees.
Skills: C Programming, Maths(esp Probability), Algorithms And Data Structures
Duration: 5
College Name: JSS Mahavidyapeetha Sri Jayachamarajendra College Of Engineering, Mysore

Skills evaluated in this interview

Interview Questionnaire 

3 Questions

  • Q1. Asked me about my answer for a question in the logical test and asked me to find mistake
  • Q2. Some tree question
  • Q3. Some array question

Interview Preparation Tips

Round: Test
Experience: Just logical questions. Maybe create a DFA and NFA.
Duration: 1 hour
Total Questions: 20

Round: Coding
Experience: Given two questions. Each question is written like a story, but once you get the idea, it will be a simple question

College Name: Govt. Model Engineering College

I applied via Naukri.com and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Last work experience and

Round 3 - Technical 

(1 Question)

  • Q1. Electrical system , senior type connection
Round 4 - HR 

(1 Question)

  • Q1. Working time , pay scale

Interview Preparation Tips

Interview preparation tips for other job seekers - sensor, relay, plc ,vfd, starter etc electronic equipment Question

Lutron Electronics Interview FAQs

How many rounds are there in Lutron Electronics Customer Service interview?
Lutron Electronics interview process usually has 1 rounds. The most common rounds in the Lutron Electronics interview process are HR.

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Lutron Electronics Customer Service Interview Process

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Interview experience

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Excellent
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