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Lutron Electronics Customer Service Interview Questions and Answers

Updated 25 Sep 2024

Lutron Electronics Customer Service Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell something About yourself
  • Ans. 

    I am a dedicated and friendly customer service professional with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer service

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

  • Answered by AI
  • Q2. Do you have any questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Manufacturing process
  • Q2. Calculation and design
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(7 Questions)

  • Q1. HOW TO CALCULATE CT CURRENT
  • Ans. 

    CT current can be calculated by dividing the primary current by the turns ratio of the current transformer.

    • CT current = Primary current / Turns ratio

    • Primary current is the current flowing through the primary conductor

    • Turns ratio is the ratio of the number of turns in the primary winding to the number of turns in the secondary winding

  • Answered by AI
  • Q2. WHAT IS LOCKOUT REALY
  • Ans. 

    Lockout is a safety procedure used to ensure that machinery or equipment is properly shut off and cannot be restarted until maintenance or servicing is completed.

    • Lockout involves isolating energy sources to prevent accidental startup.

    • Lockout devices like padlocks and tags are used to physically lock equipment.

    • Lockout procedures must be followed to prevent accidents and injuries.

    • Examples of lockout include locking out e...

  • Answered by AI
  • Q3. WHAT IS IP65 FOR PANEL
  • Ans. 

    IP65 for panel refers to the level of protection against dust and water ingress.

    • IP65 rating means the panel is dust tight and protected against water jets from any direction.

    • The first digit '6' indicates the level of protection against solid objects like dust.

    • The second digit '5' indicates the level of protection against water ingress.

    • Commonly used in outdoor or industrial applications where the panel may be exposed to...

  • Answered by AI
  • Q4. What is TCS AND MASTER TRIP REALY
  • Ans. 

    TCS and Master Trip Relay are protective devices used in electrical systems to prevent damage during faults.

    • TCS stands for Time Current Characteristic Relay, which operates based on the relationship between time and current to trip the circuit breaker during faults.

    • Master Trip Relay is a relay that receives signals from various protective relays and initiates a trip signal to disconnect the circuit in case of a fault.

    • B...

  • Answered by AI
  • Q5. WHAT IS LSC 2A AND LSC 2B
  • Ans. 

    LSC 2A and LSC 2B are standards for lighting in commercial and industrial buildings.

    • LSC 2A and LSC 2B are part of the Lighting Power Density (LPD) requirements in building codes.

    • LSC 2A is for commercial buildings while LSC 2B is for industrial buildings.

    • They specify the maximum allowable power consumption for lighting per unit area in a building.

    • For example, LSC 2A may require a maximum LPD of 0.9 watts per square foot

  • Answered by AI
  • Q6. What REF PROTECTION and HIgh impedance and low impedance
  • Ans. 

    REF protection is used to prevent damage to equipment from electrical faults. High impedance protection is used for sensitive equipment, while low impedance protection is used for power systems.

    • REF protection is used to detect ground faults and prevent damage to equipment.

    • High impedance protection is used for sensitive equipment that requires high accuracy and low fault currents.

    • Low impedance protection is used for pow...

  • Answered by AI
  • Q7. ANSI CODE FOR VERIOUS PROTECTION
  • Ans. 

    ANSI codes are used to identify various types of protection devices in electrical systems.

    • ANSI code 50/51 is for instantaneous overcurrent protection

    • ANSI code 67 is for directional power protection

    • ANSI code 87 is for differential protection

    • ANSI code 59 is for overvoltage protection

  • Answered by AI

Skills evaluated in this interview

Interview Questionnaire 

3 Questions

  • Q1. What is baud rate? How does it affect communication ?
  • Ans. 

    Baud rate is the rate at which data is transmitted over a communication channel.

    • Baud rate is measured in bits per second (bps).

    • Higher baud rates allow for faster data transmission.

    • Baud rate must be set the same on both ends of the communication channel.

    • Incorrect baud rate settings can result in data corruption or loss.

    • Examples of communication channels that use baud rate include UART, SPI, and I2C.

  • Answered by AI
  • Q2. What design Issues you faced in your Masters project ?
  • Q3. How I2C communication protocol works what things needs to be taken care while designing for I2C peripheral ,pull-up resistors etc
  • Ans. 

    I2C is a serial communication protocol used to connect multiple devices with two wires. Pull-up resistors are necessary for proper communication.

    • I2C uses a master-slave architecture where the master initiates communication.

    • Each device on the bus has a unique address assigned to it.

    • Data is transmitted in packets with a start and stop bit.

    • Pull-up resistors are necessary to ensure proper voltage levels on the bus.

    • The valu...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a good technical interview one should prepare Fundamental aspects of Electronics design.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Basics of induction motor
  • Q2. Any applicable standards
  • Ans. 

    Design engineers must adhere to applicable standards to ensure quality and safety of products.

    • Design engineers should be familiar with industry-specific standards such as ISO 9001, ASME Y14.5, and ASTM.

    • Adherence to standards ensures product quality, safety, and compliance with regulations.

    • Standards may vary depending on the industry and type of product being designed.

    • Regular updates and training on new standards are es

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well with the rotating machinery basics.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Detail on the projects I have worked
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself. Why do you want to work at this company?
  • Q2. Walk me through your resume. How did you hear about this position?

Interview Preparation Tips

Interview preparation tips for other job seekers - Market yourself.
“Be proactive—market yourself as if you were marketing a business (brand you!). Take time to quantify your talents and learn to speak comfortably regarding accomplishments. Create a job search system for introducing, applying, and following up on leads/interviews. Plan your work, work your plan—a job search IS a job. Treat yourself to free or low-cost perks to reward effort, you earned it!”

Interview Questionnaire 

1 Question

  • Q1. How would you rate yourself in AutoCAD?
  • Ans. 

    I would rate myself as highly proficient in AutoCAD.

    • I have extensive experience using AutoCAD in various design projects.

    • I am skilled in creating detailed 2D and 3D models using AutoCAD.

    • I am familiar with advanced features and tools in AutoCAD, such as parametric modeling and rendering.

    • I have successfully completed complex design projects using AutoCAD, meeting all requirements and deadlines.

    • I continuously update my kn...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Based on your experience with using AutoAD you can rate yourself from 1-10.
Round 1 - Technical 

(1 Question)

  • Q1. They will ask about Btech and Mtech projects and electrical engineering questions
  • Ans. Mtech project based on your thesis and work done whereas Btech project basics as well questions related to power systems, machine.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Just brush up the basics and have clear concepts about your project.
Round 1 - Technical 

(1 Question)

  • Q1. What is difference between == and ===?
  • Ans. 

    The difference between == and === is that == compares the values of two variables, while === compares both the values and the data types.

    • The == operator performs type coercion, meaning it converts the operands to a common type before comparison.

    • The === operator does not perform type coercion and requires both the values and the data types to be the same for a true comparison.

    • For example, 1 == '1' returns true because t...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Study Verilog well from nptel course and and Sequential Circuits too using MUX

Skills evaluated in this interview

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Lutron Electronics Interview FAQs

How many rounds are there in Lutron Electronics Customer Service interview?
Lutron Electronics interview process usually has 1 rounds. The most common rounds in the Lutron Electronics interview process are HR.

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Lutron Electronics Customer Service Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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