Loyalty Juggernaut
Sykes Business Services Of India Interview Questions and Answers
Q1. How will you prioritize the features?
I will prioritize features based on customer needs, business goals, and technical feasibility.
Gather customer feedback and analyze their needs
Align features with business goals and objectives
Consider technical feasibility and resources
Prioritize features based on impact and urgency
Regularly review and adjust priorities based on feedback and data
Q2. Explain the complete order fulfilment journey of swiggy
Swiggy's order fulfilment journey involves multiple steps from order placement to delivery.
Customer places an order on Swiggy app/website
Swiggy sends the order details to the restaurant
Restaurant confirms the order and starts preparing the food
Swiggy assigns a delivery executive to pick up the order
Delivery executive picks up the order from the restaurant
Delivery executive delivers the order to the customer
Customer receives the order and rates the experience on Swiggy app/web...read more
Q3. What do you know about Loyalty Programs?
Loyalty programs are marketing strategies designed to encourage customers to continue shopping at or using the services of a business.
Loyalty programs reward customers for their repeat business
They often involve earning points or discounts for purchases
Examples include airline frequent flyer programs and retail store loyalty cards
Q4. What is Product management?
Product management is the process of overseeing all aspects of a product's lifecycle, from ideation to retirement.
Involves market research, product development, pricing, and marketing
Requires collaboration with cross-functional teams
Involves making strategic decisions to ensure product success
Examples include Apple's iPhone product line and Amazon's Echo devices
Q5. House Robber DSA Problem
House Robber DSA Problem involves finding the maximum amount of money you can rob without alerting the police.
Create a DP array to store the maximum amount of money that can be robbed at each house.
At each house, decide whether to rob the current house or skip it based on the maximum amount robbed from previous houses.
Return the maximum amount of money that can be robbed without alerting the police.
Q6. Mirror Tree DSA Problem
Mirror Tree DSA Problem involves creating a mirror image of a binary tree.
Create a mirror image of a binary tree by swapping left and right child nodes recursively.
Use a recursive approach to traverse the tree and swap the child nodes.
Ensure to handle edge cases like null nodes or single child nodes.
Q7. If you’re required to execute 100 test cases within a day, how would you manage it
To manage 100 test cases in a day, prioritize based on criticality, automate repetitive tasks, collaborate with team members, and use efficient testing tools.
Prioritize test cases based on criticality and impact on the system
Automate repetitive test cases using testing tools like Selenium or TestNG
Collaborate with team members to divide and conquer the test cases workload
Use efficient testing tools to speed up the testing process
Regularly communicate with stakeholders to prov...read more
Top HR Questions asked in Sykes Business Services Of India
Interview Process at Sykes Business Services Of India
Top Interview Questions from Similar Companies
Reviews
Interviews
Salaries
Users/Month