LivSpace Design Associate Interview Questions, Process, and Tips

Q1. Up selling concept
Ans. 
Up selling is the practice of encouraging customers to purchase a higher-end product or additional items in order to increase sales.
• Understand the customer's needs and preferences to recommend relevant upgrades or add-ons

• Highlight the benefits of the higher-end product or additional items

• Offer package deals or discounts for purchasing multiple items

• Provide excellent customer service to build trust and increase likeliho...read more
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Q1. Cross selling concept
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Q2. Up selling concept
Ans. 
Up selling is the practice of encouraging customers to purchase a higher-end product or additional items in order to increase sales and revenue.
• Understand the customer's needs and preferences to recommend relevant products or services

• Highlight the benefits and features of the higher-end product to justify the additional cost

• Offer package deals or discounts for purchasing multiple items together

• Provide excellent custome...read more
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Q1. Introduction and Work Experience
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A Presentation on certain concepts.

Q1. Role related technical questions
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Q1. Cultural Fitment related questions.
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Q1. Job relative for purchase vendor development
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Q2. Product costing for new parts
Ans. 
Product costing for new parts
• Determine the cost of raw materials and labor required for production

• Include overhead costs such as rent, utilities, and equipment maintenance

• Consider any additional costs such as shipping or packaging

• Compare the cost to market prices to ensure profitability

• Regularly review and adjust costing as needed
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Q3. Zero based costing for new parts
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Zero based costing is a method of cost accounting that involves starting from scratch and justifying every expense.
• Zero-based costing requires a thorough analysis of all costs associated with a new part

• It involves starting from a zero base and justifying every expense

• This method is useful for identifying unnecessary costs and improving efficiency

• Example: A company wants to introduce a new product line and uses zero-bas...read more
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Q1. Price negotiation part costing new parts development and QMS documents
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Q1. Tell about typing speed
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My typing speed is 80 words per minute with 98% accuracy.
• Typing speed: 80 words per minute

• Accuracy: 98%

• Experience with typing reports, emails, and documents efficiently
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Q2. How to handle late delivery
Ans. 
Handle late delivery by communicating with the customer, offering solutions, and ensuring future deliveries are on time.
• Communicate with the customer about the delay and apologize for the inconvenience.

• Offer solutions such as a discount on the next purchase or expedited shipping.

• Ensure future deliveries are on time by monitoring the process closely and addressing any issues promptly.
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