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Litera Product Support Executive Interview Questions and Answers

Updated 16 Jan 2023

Litera Product Support Executive Interview Experiences

1 interview found

Product Support Executive Interview Questions & Answers

user image Nishant Shishodya

posted on 16 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. You need brief about past experience and why you would like to join Litera. You would also be asked about the expectations.
Round 3 - Technical 

(2 Questions)

  • Q1. Questions will regarding you past technical experience and technical support questions related to application support foe example Microsoft Office troubleshooting questions.
  • Q2. How do you troubleshooting when Microsoft Word is crashing.
  • Ans. 

    To troubleshoot Microsoft Word crashing, start by checking for updates and repairing the installation.

    • Check for updates and install them

    • Repair the installation

    • Disable add-ins

    • Start Word in safe mode

    • Check for conflicting software

    • Run a virus scan

    • Try opening Word in a new user profile

  • Answered by AI
Round 4 - HR 

(2 Questions)

  • Q1. Final round will be regarding the package.
  • Q2. What is your expectation from Litera job profile.
  • Ans. 

    I expect the Litera job profile to provide opportunities for growth, a supportive work environment, and a chance to utilize my skills in product support.

    • Opportunities for growth and advancement

    • A supportive work environment

    • Utilization of my skills in product support

    • Clear job responsibilities and expectations

    • Competitive compensation and benefits

    • Collaborative team atmosphere

    • Opportunities for learning and development

    • Work-l

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident and prepare your self for application support troubleshooting questions.

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. To develop a product catalogue in core Java using Maven.

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Interview was normal, they will asked about yourself and about your previous work experience nothing else.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare about yourself and about your previous work experience.

Interview Questionnaire 

1 Question

  • Q1. Healthcare insurance

I applied via Walk-in and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. Asking about my previous experience
Round 4 - One-on-one 

(1 Question)

  • Q1. Final round with ops managers

Interview Preparation Tips

Interview preparation tips for other job seekers - .be confident interview is easy to crack

I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Normal Accounts related question like describe Depreciation, ammortization, and what do you mean by Reporting (RTR Activity).
  • Q2. Some interviewer may ask what do you mean by EBITDA as in my case be prepared for this type of bouncers as well .
  • Q3. Then they will ask you your previous work related question. In my case they ask if there is GL to SL mismatch what will you do to solve it.
  • Q4. Then why do we do depreciation of companies what is the need for it
  • Ans. 

    Depreciation is necessary to allocate the cost of an asset over its useful life.

    • Depreciation helps in matching the cost of an asset with the revenue it generates.

    • It allows for the recognition of the wear and tear, obsolescence, and loss of value of assets over time.

    • Depreciation expense reduces taxable income, resulting in tax savings for companies.

    • It helps in determining the true profitability and financial position of...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident remember it's not that the interviewer knows everything but be convincing don't say blah blah if you don't know anything .
Read the basics and if you are experienced be sure to explain every detail of how you used to do work.
Best of luck.

I applied via Naukri.com and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. What is second level cache?How to implement second level cache?How to optimize sql query?what are solid principles?
  • Ans. 

    Second level cache is a caching mechanism used to improve performance by storing frequently accessed data in memory.

    • Second level cache is implemented at the application level and can be configured using frameworks like Hibernate.

    • To optimize SQL queries, one can use indexes, avoid using SELECT *, and use JOINs instead of subqueries.

    • SOLID principles are a set of design principles for writing maintainable and scalable cod...

  • Answered by AI
  • Q2. Mostly FAQ but somewhat in depth?
  • Q3. How to deploy application in aws?
  • Ans. 

    To deploy an application in AWS, you need to create an EC2 instance, configure security groups, install necessary software, and upload your application code.

    • Create an EC2 instance in the desired region and select the appropriate instance type

    • Configure security groups to allow traffic to and from the instance

    • Install necessary software and dependencies on the instance

    • Upload your application code to the instance

    • Start the ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic faq but in depth,Interview level is easy to medium.They will ask only theory .No practical algorithm test.

Skills evaluated in this interview

I applied via Company Website and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is my longterm and short-term goals.
  • Ans. My short-term is to become an expert in solving queries And long term is to become valuable employee in an organisation and managing a team, also helping new recruits to learn the work.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent and friendly-nature interview

I applied via Campus Placement and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. THERE WERE 4 ROUNDS.1-APTITUDE 2-PSEUDO TEST 2-TECHNICAL INTERVIEW 4-HR ROUND
  • Q2. 1ST ROUND WAS VERY SIMPLE 2ND WAS LITTLE COMPLEX 3RD&4TH ROUND WAS VERY SIMPLE

Interview Preparation Tips

Interview preparation tips for other job seekers - PREPARE BASIC PROGRAMMING CONCEPTS AND APTITUDE

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Litera Interview FAQs

How many rounds are there in Litera Product Support Executive interview?
Litera interview process usually has 4 rounds. The most common rounds in the Litera interview process are HR, Resume Shortlist and Technical.
How to prepare for Litera Product Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Litera. The most common topics and skills that interviewers at Litera expect are Application Support, Information Technology, Troubleshooting, Customer Service and MS Office.
What are the top questions asked in Litera Product Support Executive interview?

Some of the top questions asked at the Litera Product Support Executive interview -

  1. How do you troubleshooting when Microsoft Word is crashi...read more
  2. Final round will be regarding the packa...read more

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Litera Product Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Litera Product Support Executive Salary
based on 23 salaries
₹4.5 L/yr - ₹9.8 L/yr
63% more than the average Product Support Executive Salary in India
View more details

Litera Product Support Executive Reviews and Ratings

based on 5 reviews

3.1/5

Rating in categories

2.8

Skill development

3.1

Work-life balance

3.1

Salary

3.1

Job security

3.4

Company culture

2.8

Promotions

3.1

Work satisfaction

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