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Litera Product Support Executive Interview Questions and Answers

Updated 16 Jan 2023

Litera Product Support Executive Interview Experiences

1 interview found

Product Support Executive Interview Questions & Answers

user image Nishant Shishodya

posted on 16 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. You need brief about past experience and why you would like to join Litera. You would also be asked about the expectations.
Round 3 - Technical 

(2 Questions)

  • Q1. Questions will regarding you past technical experience and technical support questions related to application support foe example Microsoft Office troubleshooting questions.
  • Q2. How do you troubleshooting when Microsoft Word is crashing.
  • Ans. 

    To troubleshoot Microsoft Word crashing, start by checking for updates and repairing the installation.

    • Check for updates and install them

    • Repair the installation

    • Disable add-ins

    • Start Word in safe mode

    • Check for conflicting software

    • Run a virus scan

    • Try opening Word in a new user profile

  • Answered by AI
Round 4 - HR 

(2 Questions)

  • Q1. Final round will be regarding the package.
  • Q2. What is your expectation from Litera job profile.
  • Ans. 

    I expect the Litera job profile to provide opportunities for growth, a supportive work environment, and a chance to utilize my skills in product support.

    • Opportunities for growth and advancement

    • A supportive work environment

    • Utilization of my skills in product support

    • Clear job responsibilities and expectations

    • Competitive compensation and benefits

    • Collaborative team atmosphere

    • Opportunities for learning and development

    • Work-l

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident and prepare your self for application support troubleshooting questions.

Interview questions from similar companies

I applied via Iprimed Consultancy and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical, Self-introduction more Importantly questions come from your resume, so make sure u update everything correctly in u r resume.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident, Share u r thoughts, and be simple and clear.

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

It includes, maths, English, Computer, general knowledge

Round 2 - Technical 

(1 Question)

  • Q1. Related to your field
Round 3 - HR 

(1 Question)

  • Q1. Communication skill and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Just good with your knowledge and communication should be perfect.

I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Regarding my previous experience
  • Q2. A long lengthy order management questionnaire was given and we were asked to write 5 emails based on the order management.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, let the interviewer know your area of expertise.

I applied via Campus Placement and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Linked List Insertion and Deletion, SQL Queries, Java Concepts

Interview Preparation Tips

Interview preparation tips for other job seekers - If You are joining as a fresher, They will try to evaluate you in each section like Your Coding Language, Data Structure, SQL, Communication Skill

Interview Questionnaire 

1 Question

  • Q1. How and when API controller class instance generated in c#
  • Ans. 

    API controller class instance is generated when a request is made to the API endpoint.

    • API controller class is responsible for handling incoming requests and returning responses.

    • Instance of API controller class is generated by the ASP.NET Core framework when a request is made to the API endpoint.

    • API controller class instance is disposed of after the request has been processed.

    • API controller class can be customized and c

  • Answered by AI

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Sep 2019. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. IQ Test
  • Q2. Machine Test
  • Q3. Face To Face

Interview Preparation Tips

Interview preparation tips for other job seekers - basically there are 3 rounds:-
1. IQ Test
2. Machine Test
3. Face to Face

IQ Test is not so tough but prepare well Machine Test
Machine Test Question are like :-
Q.1 - We declare a variable in C++ like "is_this_a_variable" and in Java like "IsThisAVariable". There is underscore in between every word and first alphabet of every word is in lowercase in C++ and in Java first alphabet is in capital without underscore. Create a program in which if user input a string in a C++ variable format it will convert the input in java variable format.

Q2. Count the frequency of a string.
user input string - pqhphi
output-
p - 2
q - 1
h - 2
i - 1

Be strong in algorithms and data structure.

Interview Questionnaire 

3 Questions

  • Q1. Process builder. 2.types of relationships. 3.difference in user ,profile and role. 4.workflow. 5.Admin questions
  • Ans. 

    Answering questions related to software development and Salesforce administration.

    • Process Builder is a visual tool in Salesforce used to automate business processes.

    • Types of relationships in Salesforce include lookup, master-detail, and many-to-many relationships.

    • User represents an individual who can log in and access Salesforce, Profile defines the permissions and settings for a user, and Role determines the hierarchy...

  • Answered by AI
  • Q2. What configuration i have done.
  • Ans. 

    I have configured various software systems and tools for development purposes.

    • Configured IDEs such as Eclipse and Visual Studio for development

    • Set up version control systems like Git and SVN

    • Installed and configured build tools like Maven and Gradle

    • Configured application servers like Tomcat and JBoss

    • Set up databases like MySQL and Oracle for development and testing

  • Answered by AI
  • Q3. Salary negotiations

Interview Preparation Tips

Round: Manager round
Experience: Configuration and what work ee have done in your previous company.

Skills evaluated in this interview

I applied via Company Website and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. String manipulation , collections, framework understanding

Interview Preparation Tips

Interview preparation tips for other job seekers - For QA Automation - Basics of OOPS concept,collections,strings are enough

I applied via Naukri.com and was interviewed in Jun 2020. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There are four rounds. Hr, aptitude maths with verbal reasoning round, typing test, final HR round.
  • Q2. Easy to clear. But be sure in basic.

Interview Preparation Tips

Interview preparation tips for other job seekers - Take the round's carefully. Be honest with the answers. Make the idea clear while explaining

Litera Interview FAQs

How many rounds are there in Litera Product Support Executive interview?
Litera interview process usually has 4 rounds. The most common rounds in the Litera interview process are HR, Resume Shortlist and Technical.
How to prepare for Litera Product Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Litera. The most common topics and skills that interviewers at Litera expect are Application Support, Information Technology, Troubleshooting, Customer Service and MS Office.
What are the top questions asked in Litera Product Support Executive interview?

Some of the top questions asked at the Litera Product Support Executive interview -

  1. How do you troubleshooting when Microsoft Word is crashi...read more
  2. Final round will be regarding the packa...read more

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Litera Product Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Litera Product Support Executive Salary
based on 23 salaries
₹4.5 L/yr - ₹9.8 L/yr
63% more than the average Product Support Executive Salary in India
View more details

Litera Product Support Executive Reviews and Ratings

based on 5 reviews

3.1/5

Rating in categories

2.8

Skill development

3.1

Work-life balance

3.1

Salary

3.1

Job security

3.4

Company culture

2.8

Promotions

3.1

Work satisfaction

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