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LinkedIn Customer Success Manager Interview Questions and Answers

Updated 26 Dec 2024

LinkedIn Customer Success Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected
Round 1 - Case Study 

Prepare for a mock success review with the client, during which they will provide you with data for analysis. You will need to analyze this data and offer recommendations to your customers. You have approximately five days to prepare.

Interview questions from similar companies

I applied via Company Website and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Round was with the HR

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process was really smooth.

Enjoying my work every single day ..

I was interviewed before Feb 2021.

Round 1 - HR 

(3 Questions)

  • Q1. HR filters the candidates based on communication skill and knowledge, with "Tell me something unique about you" or Why Adobe should hire you?, kind of basic questions
  • Ans. I do deep research about the a/c before i face the customer and that has been contributing positively to the end results.
  • Answered by Krishna Darshan
  • Q2. Describe your every work day
  • Q3. Describe a situation when yo were able display your integrity in your project at hand. Customers financial detals can be missused if integrity is quesionable. Customer inadverdantly shared her credit card ...

Interview Preparation Tips

Topics to prepare for Adobe Customer Success Manager interview:
  • Customer success
  • Role of Customer sucess
  • Interview questions for Customer
Interview preparation tips for other job seekers - Study about companies past, present and th future forecasts.
Interview experience
3
Average
Difficulty level
Hard
Process Duration
2-4 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your experience of upsell cross sell

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well about the roles of a CSAM
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. General information about you amd your profile
Round 3 - One-on-one 

(1 Question)

  • Q1. Indepth analysis on work experience and knowledge
Round 4 - One-on-one 

(1 Question)

  • Q1. Knowledge check about the company and process
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Case Study 

From the given scenario, draw a solution with Microsoft products for a customer

Round 3 - Group Discussion 

Group discussion way quite poor and not well organized

Round 4 - One-on-one 

(3 Questions)

  • Q1. In this round, I presented my presentation about a given scenario and I replied to some behavioral questions. I was interviewed in European country so they also tested a bit my language skills related to l...
  • Q2. Local language skills
  • Q3. Presentation based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a smooth process. But the team interview part was not well organized and managers were interrupting and having an unrelated conversations between them.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic account management and service/support and sales questions
Round 3 - Case Study 

Present a sales pitch for a cloud migration

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

DSA round was there it was good

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via LinkedIn and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why you want to join facebook?
  • Ans. 

    I want to join Facebook because of its innovative technology, global impact, and opportunities for growth.

    • Innovative technology: Facebook is known for its cutting-edge technology and constant innovation.

    • Global impact: Working at Facebook would allow me to contribute to a platform that connects billions of people worldwide.

    • Opportunities for growth: Facebook offers a dynamic and fast-paced work environment with ample opp...

  • Answered by AI
  • Q2. Whats the best feature you like in Facebook?
  • Ans. 

    I appreciate the personalized news feed feature on Facebook.

    • Personalized news feed shows content based on user interests

    • Helps users stay updated on relevant information

    • Allows users to engage with content they are interested in

  • Answered by AI
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LinkedIn Interview FAQs

How many rounds are there in LinkedIn Customer Success Manager interview?
LinkedIn interview process usually has 1 rounds. The most common rounds in the LinkedIn interview process are Case Study.

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LinkedIn Customer Success Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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LinkedIn Customer Success Manager Salary
based on 6 salaries
₹14 L/yr - ₹39.1 L/yr
70% more than the average Customer Success Manager Salary in India
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