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Life Insurance Corporation of India Customer Service Agent Interview Questions and Answers

Updated 8 Nov 2022

Life Insurance Corporation of India Customer Service Agent Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Positive attitude, honestly & hard-working for my job.

Round 3 - Group Discussion 

Discuss team new ideas & tips .
Working for work schedule.

Interview Preparation Tips

Topics to prepare for Life Insurance Corporation of India Customer Service Agent interview:
  • Communication
  • Written
  • Communication Skills
Interview preparation tips for other job seekers - I am visiting nearby area & contact , and provide costomer service for people's.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce my self
  • Q2. Hobbies
Round 2 - One-on-one 

(3 Questions)

  • Q1. Explan our deram
  • Q2. Salary expection
  • Q3. I want to be an cabin crew My salary expection is 25k per month
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Video zoom meeting face to face interview Where they ask to introduce yourself first . Do you know Hindi along with English ? Hindi language is mandatory to work. Do you have insurance experience? What qu...
  • Q2. Why should we hire you for our company?
  • Q3. What are the qualities to be in a leader of Bajaj company ?
  • Q4. Why do you need this job?
  • Q5. Are you new to insurance field or having experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your nervousness behind and always wear your confidence in yourself. Let it be seen in your face and body language while your interview even if you are fresher for any job.
When any questions are asked to you first have listening skills , understand the question first then reply and answer the interviewer without thinking negative things in mind otherwise you can't qualify for your interview and crack the interview.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Current affairs and Market situations

Round 2 - HR 

(1 Question)

  • Q1. General knowledge
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What do u expect salary
  • Q2. How do u do hr

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz be honest
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Just explain insurance details
  • Ans. 

    Insurance details involve coverage, premiums, deductibles, and claims process.

    • Insurance details include coverage options for different types of risks.

    • Premiums are the amount paid for the insurance policy.

    • Deductibles are the amount the policyholder must pay before the insurance company covers the rest.

    • Claims process involves submitting a claim for reimbursement of covered expenses.

    • Insurance policies can vary in terms of...

  • Answered by AI
Round 1 - Group Discussion 

Know career details ,network regularly

Round 2 - Personality Assessment 

(2 Questions)

  • Q1. Can you describe yourself in three to five words
  • Q2. Do you work better alone or as part of a team
Round 3 - Case Study 

As is the case in the real life,there is usually no single correct answer to standard case interview questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Research companies,apply with confidence,customize your resume

I applied via Approached by Company and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - Direct selection 

(2 Questions)

  • Q1. You have to achieve the given target.
  • Q2. Yes we will try to achieve the given target.

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a target based job one have to achieve the given target of the month and then commission is given according to the slab decide by company. So it is a marketing and sales job.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Besic question and banking relationship

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared and stay positive

I applied via Job Fair and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Case Study 

How to mange customers during even work. To prospect through telecommunications to any number of customers.

Round 3 - One-on-one 

(3 Questions)

  • Q1. If we can sell products?
  • Ans. 

    Yes, as an insurance agent, we are able to sell various insurance products to clients.

    • Insurance agents have the authority to sell different types of insurance policies such as life insurance, health insurance, auto insurance, and property insurance.

    • They can offer a range of coverage options and help clients choose the most suitable policies based on their needs and budget.

    • Insurance agents may work for specific insuranc...

  • Answered by AI
  • Q2. If selling products is to grow products?
  • Ans. 

    Selling products is a way to increase the growth of products.

    • Selling products helps generate revenue and increase market share.

    • By selling more products, the company can invest in research and development to improve existing products or develop new ones.

    • Selling products also helps create brand awareness and attract new customers.

    • For example, an insurance agent can sell different insurance policies to increase the compan...

  • Answered by AI
  • Q3. Have any skills or experience in in NM?
  • Ans. Coding knowledge with computer basic training also having intrest in transfer the product to market.
  • Answered Anonymously
Round 4 - Assignment 

Get 2 customers and add marketing advice on each life insurance into my career.

Interview Preparation Tips

Topics to prepare for Bajaj Allianz Life Insurance Insurance Agent interview:
  • Software Engineering
  • Site Execution
  • Sales Executive Activities
  • Soft Skills
Interview preparation tips for other job seekers - Get two customers for every month and so work on product based marketing.

Life Insurance Corporation of India Interview FAQs

How many rounds are there in Life Insurance Corporation of India Customer Service Agent interview?
Life Insurance Corporation of India interview process usually has 3 rounds. The most common rounds in the Life Insurance Corporation of India interview process are Resume Shortlist, Aptitude Test and Group Discussion.

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Life Insurance Corporation of India Customer Service Agent Salary
based on 4 salaries
₹2.1 L/yr - ₹8.8 L/yr
38% more than the average Customer Service Agent Salary in India
View more details

Life Insurance Corporation of India Customer Service Agent Reviews and Ratings

based on 2 reviews

3.2/5

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4.0

Skill development

4.0

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3.0

Salary

3.0

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4.0

Company culture

3.6

Promotions

4.5

Work satisfaction

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