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To satisfy the guest, provide excellent customer service, anticipate their needs, personalize their experience, and resolve any issues promptly.
Provide excellent customer service by being attentive, friendly, and responsive
Anticipate the needs of the guest by offering suggestions, providing information, and being proactive
Personalize the guest's experience by remembering their preferences, addressing them by name, and ...
Handling an angry guest requires active listening, empathy, and problem-solving skills.
Remain calm and composed
Listen actively and let the guest vent their frustrations
Empathize with the guest and apologize for any inconvenience caused
Offer a solution or alternative to address their concerns
Follow up with the guest to ensure their satisfaction
I applied via Recruitment Consultant and was interviewed in Jun 2020. There was 1 interview round.
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
posted on 10 Apr 2024
I applied via Approached by Company and was interviewed before Apr 2023. There was 1 interview round.
I appeared for an interview before Mar 2024, where I was asked the following questions.
I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.
I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.
Company productivity can be advanced through marketing by increasing brand awareness, targeting the right audience, utilizing digital marketing strategies, and analyzing data for optimization.
Increase brand awareness through targeted advertising campaigns
Target the right audience through market research and segmentation
Utilize digital marketing strategies such as social media, email marketing, and SEO
Analyze data to op
I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.
To deliver a task, I would prioritize and plan, delegate responsibilities, communicate effectively, and monitor progress.
Prioritize the tasks based on their importance and urgency
Create a detailed plan with clear objectives and deadlines
Delegate responsibilities to team members based on their skills and availability
Communicate the task requirements and expectations clearly to the team
Monitor the progress regularly and ...
I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.
Yes, I have system knowledge.
I have experience working with various operating systems such as Windows, macOS, and Linux.
I am familiar with different software applications and can troubleshoot common issues.
I have a good understanding of computer networks and can configure routers and switches.
I have knowledge of database management systems like MySQL and can write SQL queries.
I am proficient in using productivity tools
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