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To satisfy the guest, provide excellent customer service, anticipate their needs, personalize their experience, and resolve any issues promptly.
Provide excellent customer service by being attentive, friendly, and responsive
Anticipate the needs of the guest by offering suggestions, providing information, and being proactive
Personalize the guest's experience by remembering their preferences, addressing them by name, and ...
Handling an angry guest requires active listening, empathy, and problem-solving skills.
Remain calm and composed
Listen actively and let the guest vent their frustrations
Empathize with the guest and apologize for any inconvenience caused
Offer a solution or alternative to address their concerns
Follow up with the guest to ensure their satisfaction
Top trending discussions
I applied via Referral and was interviewed in Oct 2019. There was 1 interview round.
I have 5 years of experience managing warehouse operations, including inventory control, shipping/receiving, and staff supervision.
Implemented efficient inventory management system to reduce errors and improve accuracy
Led team in achieving 99% on-time shipping rate by optimizing workflow processes
Trained staff on safety protocols and equipment operation to ensure compliance with OSHA regulations
I applied via Referral and was interviewed before Sep 2020. There was 1 interview round.
I applied via Recruitment Consultant and was interviewed in Jun 2020. There was 1 interview round.
I applied via Walk-in and was interviewed in Oct 2021. There were 5 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.
I was interviewed in Sep 2024.
I applied via Approached by Company and was interviewed in Apr 2023. There were 3 interview rounds.
Operation work study
Yes, I have experience handling vendor payments and can address the situation effectively.
I have experience in managing vendor relationships and ensuring timely payments.
I would first investigate the reason for the missed payment, whether it was an oversight or a dispute with the vendor.
I would communicate with the vendor to explain the situation and work towards a resolution, such as negotiating a new payment schedule...
Identifying the root cause of supply not done involves analyzing processes, communication, and potential obstacles.
Review the supply chain process from start to finish to identify any bottlenecks or inefficiencies
Communicate with team members involved in the supply process to gather information on any issues or challenges faced
Check for any external factors such as supplier delays or transportation issues that may be c...
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