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To satisfy the guest, provide excellent customer service, anticipate their needs, personalize their experience, and resolve any issues promptly.
Provide excellent customer service by being attentive, friendly, and responsive
Anticipate the needs of the guest by offering suggestions, providing information, and being proactive
Personalize the guest's experience by remembering their preferences, addressing them by name, and ...
Handling an angry guest requires active listening, empathy, and problem-solving skills.
Remain calm and composed
Listen actively and let the guest vent their frustrations
Empathize with the guest and apologize for any inconvenience caused
Offer a solution or alternative to address their concerns
Follow up with the guest to ensure their satisfaction
I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.
To deliver a task, I would prioritize and plan, delegate responsibilities, communicate effectively, and monitor progress.
Prioritize the tasks based on their importance and urgency
Create a detailed plan with clear objectives and deadlines
Delegate responsibilities to team members based on their skills and availability
Communicate the task requirements and expectations clearly to the team
Monitor the progress regularly and ...
P2P process refers to the Procure-to-Pay process, which involves the entire cycle of purchasing goods or services and making payments for them.
P2P process starts with identifying the need for a product or service and creating a purchase requisition.
The requisition is then approved and converted into a purchase order.
The purchase order is sent to the supplier, who delivers the goods or services.
Upon receipt, the goods a...
I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.
Yes, I have system knowledge.
I have experience working with various operating systems such as Windows, macOS, and Linux.
I am familiar with different software applications and can troubleshoot common issues.
I have a good understanding of computer networks and can configure routers and switches.
I have knowledge of database management systems like MySQL and can write SQL queries.
I am proficient in using productivity tools
I applied via Walk-in and was interviewed in Sep 2023. There were 3 interview rounds.
I applied via Recruitment Consultant and was interviewed in Jun 2020. There was 1 interview round.
I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.
I applied via Referral and was interviewed before Jun 2023. There were 2 interview rounds.
SQL questions related to self joins
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