Licious HUB Manager Interview Questions and Answers

Q1. Previous experience
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Q2. Inventory related
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Q1. How to run operation
Ans. 
Running operations requires proper planning, execution, and monitoring.
• Identify the objective and set goals

• Create a detailed plan with timelines and resources

• Assign tasks and responsibilities to team members

• Monitor progress and make necessary adjustments

• Communicate effectively with team members and stakeholders

• Evaluate the results and identify areas for improvement
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Q2. How to handle customer
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Handling customers requires active listening, empathy, and problem-solving skills.
• Listen actively to their concerns and needs

• Show empathy and understanding towards their situation

• Offer solutions and options to resolve their issues

• Follow up to ensure their satisfaction

• Maintain a positive and professional attitude throughout the interaction
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Q1. What is Business 2 Business in e commerce sector.
Ans. 
Business 2 Business in e-commerce sector refers to transactions between two businesses, rather than between a business and a consumer.
• B2B e-commerce involves selling products or services from one business to another.

• It often involves larger order quantities and longer sales cycles compared to B2C e-commerce.

• Examples include wholesale marketplaces like Alibaba, where businesses can purchase products in bulk.

• B2B e-commer...read more
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Share the process of excess material found

Q1. Previous experience
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Q2. Inventory related
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Q1. Formal HR Questions
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Q2. Previous company Experience
Ans. 
I have 5 years of experience as a HUB Manager in a logistics company.
• Managed a team of 20 employees and ensured smooth operations of the HUB

• Implemented process improvements that resulted in a 10% increase in efficiency

• Developed and maintained relationships with key clients and suppliers

• Created and analyzed performance reports to identify areas for improvement

• Trained new employees on company policies and procedures
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Q1. Culture fit questions to the candiate
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Q2. Comm skills effectiveness
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Effective communication skills are crucial for HR managers to ensure smooth operations and employee satisfaction.
• HR managers must be able to communicate clearly and effectively with employees, management, and other stakeholders.

• They should be skilled in active listening, conflict resolution, and negotiation.

• HR managers should also be able to adapt their communication style to different situations and audiences.

• For exam...read more
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Q3. Good comm skills with local language awareness
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