Laurus Labs Executive 1 Interview Questions and Answers

Handle customer complaints by listening actively, apologizing sincerely, and offering solutions promptly.

• Listen actively to the customer's complaint and let them express their frustration.

• Apologize sincerely for the inconvenience caused and take responsibility for the issue.

• Offer solutions promptly and try to resolve the issue to the customer's satisfaction.

• Follow up with the customer to ensure their issue has been res...read more

The challenge test of a machine is a test to determine its capabilities and limitations.

• The challenge test should be designed to push the machine to its limits.

• It should be conducted in a controlled environment to ensure safety.

• Examples of challenge tests include stress tests, endurance tests, and performance tests.

• The results of the challenge test can be used to improve the machine's design and performance.

Water content mechanism can be found through various methods and is important for various reasons.

• Water content can be measured through techniques such as gravimetric analysis, Karl Fischer titration, and moisture analyzers.

• Water content is important in industries such as food, pharmaceuticals, and cosmetics to ensure product quality and stability.

• Water content is also important in environmental studies to understand t...read more

Developing HPLC methods involves selecting appropriate columns and optimizing parameters.

• Choose a suitable column based on the analyte's properties and the separation goal.

• Optimize parameters such as mobile phase composition, flow rate, and temperature.

• Validate the method by assessing its selectivity, sensitivity, accuracy, and precision.

• Common column types include C18, C8, and phenyl.

• Other factors to consider include ...read more

Carbon loading in column refers to the amount of carbon used in the stationary phase of a chromatography column. Endcapping is a process to block the remaining silanol groups on the surface of the stationary phase.

• Carbon loading is typically expressed as a percentage of the total weight of the stationary phase.

• Higher carbon loading can improve the selectivity and retention of certain analytes.

• Endcapping is important to...read more