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10+ Teleperformance Interview Questions and Answers

Updated 13 Nov 2024

Q1. 2-shortest substring which when repeated gives the entire string(kmp) algorithms

Ans.

KMP algorithm finds the shortest substring that repeats to form the entire string.

  • KMP algorithm uses a prefix table to find the longest proper prefix that is also a suffix of each substring.

  • The length of the shortest repeating substring is the length of the string minus the length of the longest proper prefix.

  • Example: For string 'abcabcabc', the longest proper prefix is 'abcabc' and the length of the shortest repeating substring is 3.

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Q2. 1-find all the duplicate pairs in given array

Ans.

Find all duplicate pairs in given array of strings

  • Create a hash table to store frequency of each string

  • Iterate through the array and check if frequency is greater than 1

  • Add the string to result if frequency is greater than 1

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Q3. Implement linked list from scratch. Insert, delete, search, etc.

Ans.

Implementing a linked list with insert, delete, and search functionalities.

  • Create a Node class with data and next pointer

  • Implement insert method to add nodes at the end or specific position

  • Implement delete method to remove nodes based on data or position

  • Implement search method to find a specific node

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Q4. Sql queries : find 5 highest salary.

Ans.

Use SQL query to find the 5 highest salaries in a database table.

  • Use the SELECT statement to retrieve the salaries from the table.

  • Use the ORDER BY clause to sort the salaries in descending order.

  • Use the LIMIT clause to limit the results to the top 5 salaries.

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Q5. Guesstimate of no of ppl at airport

Ans.

The number of people at an airport can vary greatly depending on the time of day, day of the week, and season.

  • Consider the size of the airport - larger airports will have more people than smaller ones

  • Think about the time of day - peak travel times will have more people

  • Factor in the day of the week - weekends and holidays will likely have more travelers

  • Take into account the season - summer and winter holidays tend to be busier than other times

  • Look at the current events or spec...read more

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Q6. SQL join types and outputs

Ans.

SQL join types include inner join, left join, right join, and full outer join, each producing different outputs.

  • Inner join: returns rows that have matching values in both tables

  • Left join: returns all rows from the left table and the matched rows from the right table

  • Right join: returns all rows from the right table and the matched rows from the left table

  • Full outer join: returns all rows when there is a match in either left or right table

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Q7. Mock call? How to handle the customer?

Ans.

During a mock call, it is important to actively listen to the customer's concerns and provide a solution that meets their needs.

  • Greet the customer and introduce yourself

  • Listen actively to the customer's concerns and ask clarifying questions

  • Empathize with the customer and acknowledge their frustration

  • Provide a solution that meets the customer's needs and offer additional assistance if needed

  • Thank the customer for their time and end the call on a positive note

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Q8. How to pitch or handle the customer?

Ans.

To pitch or handle the customer, one must be empathetic, listen actively, and offer solutions that meet their needs.

  • Start by greeting the customer warmly and introducing yourself

  • Listen actively to their concerns and needs

  • Empathize with their situation and offer solutions that meet their needs

  • Be patient and understanding, and avoid being pushy or aggressive

  • End the conversation by thanking them for their time and offering further assistance if needed

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Q9. Integration testing VS Regression testing

Ans.

Integration testing focuses on testing the interaction between different components, while regression testing ensures that previously working functionality is not affected by new changes.

  • Integration testing verifies the correct functioning of integrated components or systems.

  • Regression testing checks if new changes have introduced any defects or caused any previously working functionality to fail.

  • Integration testing is performed after unit testing and before system testing.

  • Re...read more

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Q10. Create linked list and do all it's operations (add/delete) nodes.

Ans.

Implement linked list with add and delete operations in a software engineer interview.

  • Create a Node class with data and next pointer

  • Implement methods to add nodes at the beginning, end, or at a specific position

  • Implement methods to delete nodes by value or position

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Q11. Implement Doubly linked list

Ans.

Doubly linked list is a data structure where each node contains a reference to the previous and next node.

  • Create a Node class with data, prev, and next pointers

  • Implement methods to add, remove, and traverse nodes in the list

  • Handle edge cases like adding to an empty list or removing the only node

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Q12. What is smps describe

Ans.

SMPS stands for Switched Mode Power Supply, a type of power supply that uses switching devices to convert electrical power efficiently.

  • Converts AC voltage to DC voltage

  • Uses high-frequency switching to regulate output voltage

  • More efficient and lighter than traditional linear power supplies

  • Commonly used in computers, TVs, and other electronic devices

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Q13. Manual Vs Automation

Ans.

Manual testing involves human intervention while automation testing uses tools and scripts.

  • Manual testing is time-consuming and prone to human errors.

  • Automation testing is faster and more reliable.

  • Manual testing is suitable for exploratory testing and ad-hoc scenarios.

  • Automation testing is beneficial for repetitive tasks and regression testing.

  • Manual testing requires human judgment and creativity.

  • Automation testing requires programming skills and maintenance.

  • Both manual and a...read more

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Q14. What is collection

Ans.

Collection refers to the process of gathering or bringing together items or information.

  • Collection involves gathering data, objects, or resources.

  • It can also refer to the act of retrieving overdue payments from customers.

  • In a museum, collection refers to a group of artifacts or artworks on display.

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Q15. What is cloudwatch?

Ans.

CloudWatch is a monitoring and observability service provided by AWS for resources and applications running on the cloud.

  • CloudWatch collects and tracks metrics, logs, and events in real-time.

  • It allows users to set alarms, create dashboards, and analyze performance data.

  • CloudWatch can be used to monitor AWS resources like EC2 instances, RDS databases, and Lambda functions.

  • It provides insights into resource utilization, application performance, and operational health.

  • CloudWatch...read more

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