Kleeto Interview Questions and Answers

Q1. Tell me about yourself.
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Q2. What are your strengths and weaknesses?
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I am to good for any type of work doing

Q1. How do you perform keyword research?
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Q2. What are ITSM and its processes?
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Q1. Have you ever worked on a project with tight deadlines? How did you manage?
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Q2. Describe a time when you faced a challenging situation. How did you handle it?
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Question: Write a function to sort an array of integers in ascending order without using the built-in sort() function.

javascript
Copy code
function customSort(arr) {
// Your code here
}
console.log(customSort([5, 3, 8, 1])); // Output: [1, 3, 5, 8]

Operational Efficiency: Automating workflows in ServiceNow should reduce processing time for customer queries and loan applications by 50%.
Increased Visibility: SEO and SEM strategies should increase the bank’s website traffic by 30% within 3 months.
Improved Customer Experience: A modern portal with faster support options will increase customer satisfaction ratings.

A report/document explaining the solutions for the above tasks.
A code file for the HTML/CSS/JavaScript task.
Screenshots or diagrams (if applicable) for ServiceNow workflows.

Data Interpretation
Study the following data and answer the question:

Year Revenue (₹) Profit (₹)
2020 10,000 2,000
2021 12,000 3,000
2022 15,000 4,000Question:
What is the average profit percentage over the three years?

Options:
A) 20%
B) 25%
C) 22%
D) 27%

Q1. Talk about your work experience. Detailed questions about projects that I worked on.
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Q2. Why are you interested in switching.
Ans. 
Seeking new challenges and growth opportunities in a dynamic field.
• Interested in leveraging my skills and experience in a new environment

• Excited about the potential to work on innovative products

• Looking for opportunities to expand my knowledge and expertise
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Q3. Do you use any food delivery apps frequently? What would you improve in Swiggy?
Ans. 
Yes, I frequently use food delivery apps like Swiggy.
• I use Swiggy at least a few times a week for ordering food.

• I appreciate the wide variety of restaurants and cuisines available on Swiggy.

• Improvement suggestion: Enhance the user interface for a smoother ordering experience.

• Improvement suggestion: Implement a more accurate delivery time estimation system.

• Improvement suggestion: Offer more personalized recommendations
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Q4. What is northstar metric, what would be northstar metric for Swiggy
Ans. 
Northstar metric is the key metric that drives the core value of a product. For Swiggy, the northstar metric could be Daily Active Users (DAU) or Orders per User.
• Northstar metric is the single metric that best captures the core value that your product delivers to customers.

• For Swiggy, the northstar metric could be Daily Active Users (DAU) as it represents the number of unique users who engage with the platform on a dai...read more
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Q1. Explain what you worked on, how did you grow the adoption of the feature.
Ans. 
I worked on improving the adoption of a new feature by conducting user research, implementing user feedback, and creating targeted marketing campaigns.
• Conducted user research to understand user needs and preferences

• Implemented user feedback to make necessary improvements to the feature

• Created targeted marketing campaigns to promote the feature to the right audience
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Q2. Design product to manage risks during an event. Sub-question- How would this change if the target market is tier 3 cities in India
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