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AmbitionBox Service Now Developer and Administrator Interview Questions and Answers
AmbitionBox Service Now Developer and Administrator Interview Experiences
1 interview found
Service Now Developer and Administrator Interview Questions & Answers
Anonymous
posted on 20 Jan 2025
Selected
I applied via Company Website and was interviewed in Dec 2024. There were 8 interview rounds.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. What are your strengths and weaknesses?
I am to good for any type of work doing
(2 Questions)
- Q1. How do you perform keyword research?
- Ans.
Keyword research involves identifying popular search terms to optimize content and improve visibility in search engines.
Use tools like Google Keyword Planner to find relevant keywords.
Analyze competitors' websites to discover keywords they rank for.
Consider long-tail keywords for more specific search queries, e.g., 'best ServiceNow developer practices'.
Look at search volume and competition level to prioritize keywords.
...
- Q2. What are ITSM and its processes?
- Ans.
ITSM (IT Service Management) focuses on delivering IT services effectively and efficiently through defined processes.
Incident Management: Restoring normal service operation as quickly as possible (e.g., resolving a server outage).
Problem Management: Identifying and managing the root causes of incidents (e.g., analyzing recurring software failures).
Change Management: Controlling changes to IT services to minimize disrup...
(2 Questions)
- Q1. Have you ever worked on a project with tight deadlines? How did you manage?
- Ans.
I successfully managed tight deadlines by prioritizing tasks, collaborating effectively, and maintaining clear communication with stakeholders.
Prioritized tasks using a matrix to identify urgent vs. important, ensuring critical features were developed first.
Held daily stand-up meetings to track progress and address any blockers immediately, keeping the team aligned.
Utilized agile methodologies to break down the project...
- Q2. Describe a time when you faced a challenging situation. How did you handle it?
- Ans.
Faced a critical system outage during a major deployment; resolved it through teamwork and effective communication.
Identified the issue quickly: A critical integration with an external API failed during deployment.
Collaborated with the team: Held an emergency meeting to gather insights and brainstorm solutions.
Prioritized tasks: Assigned roles based on expertise to tackle the problem efficiently.
Communicated with stake...
Question: Write a function to sort an array of integers in ascending order without using the built-in sort() function.
javascript
Copy code
function customSort(arr) {
// Your code here
}
console.log(customSort([5, 3, 8, 1])); // Output: [1, 3, 5, 8]
Operational Efficiency: Automating workflows in ServiceNow should reduce processing time for customer queries and loan applications by 50%.
Increased Visibility: SEO and SEM strategies should increase the bank’s website traffic by 30% within 3 months.
Improved Customer Experience: A modern portal with faster support options will increase customer satisfaction ratings.
A report/document explaining the solutions for the above tasks.
A code file for the HTML/CSS/JavaScript task.
Screenshots or diagrams (if applicable) for ServiceNow workflows.
Data Interpretation
Study the following data and answer the question:
Year Revenue (₹) Profit (₹)
2020 10,000 2,000
2021 12,000 3,000
2022 15,000 4,000Question:
What is the average profit percentage over the three years?
Options:
A) 20%
B) 25%
C) 22%
D) 27%
Interview Preparation Tips
Tailor your resume: Customize your resume for each job by highlighting relevant skills and experiences.
Showcase achievements: Quantify your accomplishments (e.g., "Increased website traffic by 30%").
Include a portfolio: If you’re in fields like digital marketing or development, create a portfolio showcasing your projects, internships, or certifications.
What people are saying about AmbitionBox
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Straight forward questions regarding my job role and responsibilities.
Interview Preparation Tips
Software Developer Interview Questions & Answers
Treebo Hotels
Divyansh Gothwal
posted on 27 Jan 2017
I appeared for an interview in Dec 2016.
Interview Questionnaire
1 Question
- Q1. Tell me about yourself tell me about your internship My interview was unstructured(i.e based on your reply interviewer was asking Questions)
Interview Preparation Tips
Experience: Questions were very difficult and solving one Question gets you shortlisted for interview
I don't remember the Questions
Duration: 1 hour 30 minutes
Total Questions: 2
Skills: Internship Work, Inter Person Communication Skills
College Name: IIT Roorkee
Selected
I applied via Campus Placement and was interviewed in Mar 2023. There were 4 interview rounds.
A Google Form-based Aptitude Test with Basic Questions
(1 Question)
- Q1. Asked Basic Time Complexity and DSA Questions like Time Complexity Of quick sort use of stack Data Structure etc
It was the final round asked to do a medium-level coding Question to convert a number such as 244 to word i.e Two Hundred and Forty four
Anuradha Kumari
Selected
I appeared for an interview before Mar 2024, where I was asked the following questions.
- Q1. Tell me about yourself
- Q2. Startup’s journey
- Ans.
A startup's journey involves ideation, funding, growth, and scaling, often marked by challenges and successes.
Ideation: Identifying a market need, e.g., Airbnb recognized the demand for affordable lodging.
Funding: Securing initial capital through angel investors or venture capital, like Uber's early funding rounds.
Growth: Expanding the customer base and refining the product, as seen with Slack's rapid user adoption.
Sca...
- Q3. Whole experience
Manjeet Dagar
Selected
I appeared for an interview before Feb 2024.
(3 Questions)
- Q1. What knowledge do you have regarding Microsoft Excel?
- Ans.
I have extensive knowledge and experience using Microsoft Excel for data analysis, reporting, and creating complex formulas.
Proficient in creating and formatting spreadsheets
Skilled in using functions and formulas for data analysis
Experienced in creating charts and graphs for visual representation of data
Knowledgeable in data validation and conditional formatting
Familiar with pivot tables and VLOOKUP function
- Q2. Can you describe your previous work experience?
- Ans.
I have over 10 years of experience in senior executive roles, leading teams and driving strategic initiatives.
Led cross-functional teams to successfully launch new products
Developed and implemented strategic plans to drive business growth
Managed budgets and financial performance to meet targets
Built strong relationships with key stakeholders and clients
Implemented process improvements to increase efficiency
- Q3. What do you know about the company's products?
- Ans.
The company specializes in manufacturing high-quality electronic devices for various industries.
The company's products include industrial sensors, control systems, and automation solutions.
They also offer customized electronic components for specific client needs.
Their products are known for their reliability, durability, and advanced technology.
Examples of their products include temperature sensors for HVAC systems, p...
Interview Preparation Tips
Selected
I appeared for an interview before Feb 2022.
(2 Questions)
- Q1. Why would you like to join us
- Q2. Why would u like to join us
- Ans.
I admire your company's commitment to innovation and employee development, making it an ideal place for my career growth.
Your company's reputation for excellence in customer service aligns with my passion for delivering high-quality support.
I am impressed by your recent initiatives in sustainability, which resonate with my values and desire to contribute positively to the community.
The opportunity for professional deve...
Interview Preparation Tips
Samarth Kadam
Selected
I appeared for an interview before Feb 2024.
It was an assignment where we were instructed to create a screen that fetches data from the backend and renders it with the functionality of bookmarking.
Selected
I appeared for an interview in Dec 2024, where I was asked the following questions.
- Q1. Round one: Guesstimates, Technical domain questions
- Q2. Round 1: Mix of situational+ technical questions relevant to the role.( for me it was related to meta metrics)
Interview Preparation Tips
(1 Question)
- Q1. Medium leetcode
(1 Question)
- Q1. Regarding experience
(1 Question)
- Q1. General behavioural question
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