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Kirloskar Pneumatic Assistant Manager Sales & Service Interview Questions and Answers

Updated 26 Jan 2023

17 Interview questions

An Assistant Manager Sales & Service was asked
Q. What is CSI and how do you calculate it?
Ans. 

CSI stands for Customer Satisfaction Index. It is a measure of how satisfied customers are with a product or service.

  • CSI is a metric used to assess customer satisfaction.

  • It helps businesses understand how well they are meeting customer expectations.

  • CSI can be calculated by conducting surveys or using feedback forms.

  • The formula for calculating CSI is: (Number of satisfied customers / Total number of customers) x 10...

An Assistant Manager Sales & Service was asked
Q. How does VFD work in a compressor, and what references should be considered to ensure its smooth operation?
Ans. 

VFD stands for Variable Frequency Drive and it is used in compressors to control the speed of the motor and optimize energy consumption.

  • VFD controls the frequency and voltage supplied to the motor, allowing it to operate at different speeds.

  • By adjusting the speed of the motor, VFD can match the compressor's output to the demand, resulting in energy savings.

  • VFD can also provide soft start and stop functions, reduci...

Assistant Manager Sales & Service Interview Questions Asked at Other Companies

Q1. If we use a Kirloskar airend to assemble a different make of mach ... read more
Q2. How does VFD work in a compressor, and what references should be ... read more
Q3. How much gap do you maintain between the airend and housing and s ... read more
Q4. Have you handled SPM, and what is its purpose?
Q5. What is warranty management and what do you do in warranty suppor ... read more
An Assistant Manager Sales & Service was asked
Q. Have you handled SPM, and what is its purpose?
Ans. 

Yes, I have handled SPM (Sales Performance Management).

  • SPM is used to track and manage the performance of sales teams.

  • It helps in setting sales targets, monitoring progress, and incentivizing sales representatives.

  • SPM software provides tools for sales forecasting, territory management, and commission calculations.

  • By using SPM, organizations can improve sales effectiveness and drive revenue growth.

  • Example: I have u...

An Assistant Manager Sales & Service was asked
Q. What is the power calculation for an air compressor?
Ans. 

Power calculation in air compressors involves determining the input power and the output power.

  • The input power is the electrical power required to run the air compressor.

  • The output power is the mechanical power produced by the air compressor.

  • The power calculation can be done using the formula: Power = Pressure x Flow Rate / Efficiency.

  • Pressure is measured in pounds per square inch (psi) or bar.

  • Flow rate is measure...

An Assistant Manager Sales & Service was asked
Q. How much gap do you maintain between the airend and housing and screw elements?
Ans. 

The gap between the airend and housing and screw elements should be minimal to ensure efficient operation.

  • The gap is typically maintained within a few micrometers to prevent air leakage.

  • A smaller gap ensures better compression and reduces energy losses.

  • Proper alignment and precision manufacturing are crucial to achieve the desired gap.

  • Examples of gap specifications can vary depending on the specific compressor mod...

An Assistant Manager Sales & Service was asked
Q. What are the checkpoints to consider if you encounter a high-temperature alarm in a compressor?
Ans. 

Check oil level, condenser cleanliness, refrigerant charge, and fan operation.

  • Check the oil level in the compressor.

  • Ensure the condenser is clean and free of debris.

  • Check the refrigerant charge to ensure it is at the correct level.

  • Verify that the fan is operating properly.

  • Inspect the compressor for any signs of damage or wear.

An Assistant Manager Sales & Service was asked
Q. What is your target spares sales and service for the current year?
Ans. 

My target for spares sales and service for the current year is to increase it by 15% compared to the previous year.

  • My target is to increase spares sales and service by 15% compared to the previous year

  • I plan to achieve this by implementing targeted marketing strategies and improving customer service

  • I will also focus on building strong relationships with existing customers and expanding our customer base

  • For example...

Are these interview questions helpful?
An Assistant Manager Sales & Service was asked
Q. What do you do during the AMC service of an air compressor?
Ans. 

During AMC service of air compressor, we perform routine maintenance and inspections to ensure optimal performance and prevent breakdowns.

  • Check and replace air filters

  • Inspect and clean cooling system

  • Check and adjust belts and pulleys

  • Inspect and replace worn out parts

  • Check and adjust oil levels

  • Perform performance tests

  • Provide necessary repairs and replacements

  • Ensure compliance with safety regulations

An Assistant Manager Sales & Service was asked
Q. If we use a Kirloskar airend to assemble a different make of machine, is it possible? Please justify your answer.
Ans. 

Yes, it is possible to assemble Kirloskar airend in different make of machine with certain modifications.

  • Modifications may be required to fit the airend properly in the machine.

  • The performance of the machine may be affected by the compatibility of the airend.

  • The warranty of the machine may be voided if the airend is not recommended by the manufacturer.

  • Examples of compatible machines include those from Atlas Copco,...

An Assistant Manager Sales & Service was asked
Q. How do you plan your inventory for machines installed across India?
Ans. 

I plan inventory based on demand forecasting, lead time, and safety stock.

  • Analyze historical sales data and market trends to forecast demand

  • Consider lead time for procurement and delivery of machines

  • Maintain safety stock to avoid stockouts and meet unexpected demand

  • Collaborate with sales team to understand customer requirements and plan inventory accordingly

  • Use inventory management software to track inventory leve...

Kirloskar Pneumatic Assistant Manager Sales & Service Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(21 Questions)

  • Q1. Tell us about your family background and education background followed by current work profile, roles and responsibilities.
  • Q2. Commissioning and installation procedure of screw air compressor
  • Ans. 

    Commissioning and installation of screw air compressor involves several steps.

    • Inspect the site and ensure proper foundation and ventilation

    • Check electrical connections and ensure proper grounding

    • Install air and oil piping and connect to the compressor

    • Fill the oil and coolant and check for leaks

    • Start the compressor and check for proper operation

    • Adjust the pressure and perform a load test

    • Train the operators on proper usa...

  • Answered by AI
  • Q3. What are the recommendations and activities has to be done in pre commissioning visit?
  • Ans. 

    Pre-commissioning visit requires thorough planning and execution to ensure smooth commissioning of the project.

    • Review project specifications and requirements

    • Inspect equipment and systems for compliance

    • Verify installation and alignment of equipment

    • Perform functional testing of equipment and systems

    • Ensure safety measures are in place

    • Train personnel on equipment operation and maintenance

    • Prepare commissioning report

  • Answered by AI
  • Q4. Check points before fist start of air compressor
  • Ans. 

    Before starting an air compressor, certain checkpoints need to be followed.

    • Check the oil level and add if necessary

    • Check the air filter and clean or replace if necessary

    • Check the belts and tighten if necessary

    • Check the drain valve and ensure it is closed

    • Check the pressure relief valve and ensure it is working properly

    • Check the electrical connections and ensure they are secure

    • Check the hoses and fittings for any leaks o...

  • Answered by AI
  • Q5. Check points if you face high temperature alarm in compressor
  • Ans. 

    Check oil level, condenser cleanliness, refrigerant charge, and fan operation.

    • Check the oil level in the compressor.

    • Ensure the condenser is clean and free of debris.

    • Check the refrigerant charge to ensure it is at the correct level.

    • Verify that the fan is operating properly.

    • Inspect the compressor for any signs of damage or wear.

  • Answered by AI
  • Q6. Check point if you face high pressure alarm in compressor
  • Ans. 

    Check oil level, check for leaks, check for clogged filters, check for overheating

    • Check the oil level in the compressor

    • Check for any leaks in the system

    • Check for clogged filters that may be restricting airflow

    • Check for overheating of the compressor

    • Inspect the pressure relief valve

    • Check the pressure switch settings

    • Inspect the cooling system

    • Check the drive belt tension and condition

  • Answered by AI
  • Q7. Check point if you face high current alarm in compressor
  • Ans. 

    Check for the cause of high current and take necessary actions to prevent damage to the compressor.

    • Check for any blockages in the suction or discharge lines

    • Check for any leaks in the system

    • Check for proper lubrication of the compressor

    • Check for proper voltage and amperage of the electrical supply

    • Check for any mechanical issues with the compressor

    • Take necessary actions to prevent damage to the compressor

  • Answered by AI
  • Q8. How you manager your inventory and what is inventory turn?
  • Ans. 

    Inventory management involves tracking and controlling the flow of goods to ensure optimal levels and minimize costs.

    • Inventory management involves monitoring stock levels, tracking sales and demand patterns, and placing orders to replenish inventory.

    • Effective inventory management helps prevent stockouts and overstocking, reducing costs and improving customer satisfaction.

    • Inventory turn, also known as inventory turnover...

  • Answered by AI
  • Q9. How you plan your inventory for machine installed across India?
  • Ans. 

    I plan inventory based on demand forecasting, lead time, and safety stock.

    • Analyze historical sales data and market trends to forecast demand

    • Consider lead time for procurement and delivery of machines

    • Maintain safety stock to avoid stockouts and meet unexpected demand

    • Collaborate with sales team to understand customer requirements and plan inventory accordingly

    • Use inventory management software to track inventory levels an...

  • Answered by AI
  • Q10. If we give Kirloskar airend to assemble in different make of machine then tell us is it possible and if yes or no, justify your answer.
  • Ans. 

    Yes, it is possible to assemble Kirloskar airend in different make of machine with certain modifications.

    • Modifications may be required to fit the airend properly in the machine.

    • The performance of the machine may be affected by the compatibility of the airend.

    • The warranty of the machine may be voided if the airend is not recommended by the manufacturer.

    • Examples of compatible machines include those from Atlas Copco, Inge...

  • Answered by AI
  • Q11. How VFD works in in compressor and on references to take to work VFD smoothly?
  • Ans. 

    VFD stands for Variable Frequency Drive and it is used in compressors to control the speed of the motor and optimize energy consumption.

    • VFD controls the frequency and voltage supplied to the motor, allowing it to operate at different speeds.

    • By adjusting the speed of the motor, VFD can match the compressor's output to the demand, resulting in energy savings.

    • VFD can also provide soft start and stop functions, reducing me...

  • Answered by AI
  • Q12. What is CSI and you calculate the same?
  • Ans. 

    CSI stands for Customer Satisfaction Index. It is a measure of how satisfied customers are with a product or service.

    • CSI is a metric used to assess customer satisfaction.

    • It helps businesses understand how well they are meeting customer expectations.

    • CSI can be calculated by conducting surveys or using feedback forms.

    • The formula for calculating CSI is: (Number of satisfied customers / Total number of customers) x 100.

    • For...

  • Answered by AI
  • Q13. What do you look yourself in next 5 years?
  • Ans. 

    In the next 5 years, I see myself progressing in my career as an Assistant Manager Sales & Service.

    • Continuing to excel in my current role and taking on additional responsibilities

    • Developing strong leadership skills and mentoring junior team members

    • Expanding my knowledge and expertise in sales and service management

    • Working towards achieving higher sales targets and customer satisfaction

    • Building strong relationships with...

  • Answered by AI
  • Q14. If your boss is technically weak then will take his place and responsibility?
  • Ans. 

    Yes, I would take his place and responsibility if my boss is technically weak.

    • I believe in taking initiative and stepping up when needed.

    • I would assess the situation and identify areas where my boss needs support.

    • I would offer my assistance and take on additional responsibilities to ensure smooth operations.

    • I would communicate with my boss and offer guidance or training if necessary.

    • I would strive to maintain a positiv...

  • Answered by AI
  • Q15. How much gap you maintain between airend and housing and screw elements?
  • Ans. 

    The gap between the airend and housing and screw elements should be minimal to ensure efficient operation.

    • The gap is typically maintained within a few micrometers to prevent air leakage.

    • A smaller gap ensures better compression and reduces energy losses.

    • Proper alignment and precision manufacturing are crucial to achieve the desired gap.

    • Examples of gap specifications can vary depending on the specific compressor model an...

  • Answered by AI
  • Q16. Have you handled SPM and for what purpose we use the same?
  • Ans. 

    Yes, I have handled SPM (Sales Performance Management).

    • SPM is used to track and manage the performance of sales teams.

    • It helps in setting sales targets, monitoring progress, and incentivizing sales representatives.

    • SPM software provides tools for sales forecasting, territory management, and commission calculations.

    • By using SPM, organizations can improve sales effectiveness and drive revenue growth.

    • Example: I have used S...

  • Answered by AI
  • Q17. What do you do during AMC service of air compressor?
  • Ans. 

    During AMC service of air compressor, we perform routine maintenance and inspections to ensure optimal performance and prevent breakdowns.

    • Check and replace air filters

    • Inspect and clean cooling system

    • Check and adjust belts and pulleys

    • Inspect and replace worn out parts

    • Check and adjust oil levels

    • Perform performance tests

    • Provide necessary repairs and replacements

    • Ensure compliance with safety regulations

  • Answered by AI
  • Q18. What is warranty management and what do you do in warranty support?
  • Ans. 

    Warranty management involves handling customer claims for repairs or replacements of products covered under warranty.

    • Maintaining records of warranty claims and repairs

    • Coordinating with service centers for repairs or replacements

    • Communicating with customers regarding the status of their claims

    • Ensuring compliance with warranty policies and procedures

    • Analyzing warranty data to identify trends and areas for improvement

  • Answered by AI
  • Q19. What is your target spares sales and service for current year?
  • Ans. 

    My target for spares sales and service for the current year is to increase it by 15% compared to the previous year.

    • My target is to increase spares sales and service by 15% compared to the previous year

    • I plan to achieve this by implementing targeted marketing strategies and improving customer service

    • I will also focus on building strong relationships with existing customers and expanding our customer base

    • For example, I w...

  • Answered by AI
  • Q20. What do you want from Kirloskar and why you want to join Kirloskar?
  • Ans. 

    I want growth opportunities, a supportive work environment, and to contribute to Kirloskar's success.

    • I want growth opportunities to enhance my skills and advance my career.

    • I want a supportive work environment where I can collaborate with a talented team.

    • I want to contribute to Kirloskar's success by utilizing my sales and service expertise.

    • I want to work for a reputable company like Kirloskar that values customer satis...

  • Answered by AI
  • Q21. What are the power calculation in air compressor?
  • Ans. 

    Power calculation in air compressors involves determining the input power and the output power.

    • The input power is the electrical power required to run the air compressor.

    • The output power is the mechanical power produced by the air compressor.

    • The power calculation can be done using the formula: Power = Pressure x Flow Rate / Efficiency.

    • Pressure is measured in pounds per square inch (psi) or bar.

    • Flow rate is measured in ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are going for service related interview better prepare yourself with theoretical concepts and practical applications.

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Interview Tips & Stories
5d (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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Interview preparation tips for other job seekers - Be confidential and technically strong.

Assistant Manager Sales & Service Interview Questions Asked at Other Companies

Q1. If we use a Kirloskar airend to assemble a different make of mach ... read more
Q2. How does VFD work in a compressor, and what references should be ... read more
Q3. How much gap do you maintain between the airend and housing and s ... read more
Q4. Have you handled SPM, and what is its purpose?
Q5. What is warranty management and what do you do in warranty suppor ... read more

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. They just asked basics que. related to job profile.. seeking confidence..

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.... should have basic knowledge of process. and knowledege of work and items.. and their costing and commercial terms.

I applied via Naukri.com and was interviewed in Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 
Round 3 - One-on-one 
Round 4 - HR 

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Interview preparation tips for other job seekers - Be confident, most of the Questions based on past experience

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Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
  • Q1. Quality Documents like PPAP, SPC
  • Q2. Material grade of current organisation components and also have in knowledge about heavy equipment material grade
Are these interview questions helpful?

I applied via Walk-in and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Same maintenance question laser machine, welding machine, utility and maintenance work

Interview Preparation Tips

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Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want to change the job?
  • Q2. Where do you want to see yourself in next 5 years?
  • Ans. 

    In five years, I envision myself as a lead engineer, driving innovative projects and mentoring junior engineers to foster growth.

    • Lead a team on a major project, such as developing a new software platform that improves user experience.

    • Mentor junior engineers, helping them to develop their skills and advance in their careers.

    • Contribute to open-source projects, enhancing my skills and giving back to the community.

    • Stay upd...

  • Answered by AI

Kirloskar Pneumatic Interview FAQs

How many rounds are there in Kirloskar Pneumatic Assistant Manager Sales & Service interview?
Kirloskar Pneumatic interview process usually has 2 rounds. The most common rounds in the Kirloskar Pneumatic interview process are Resume Shortlist and Technical.
What are the top questions asked in Kirloskar Pneumatic Assistant Manager Sales & Service interview?

Some of the top questions asked at the Kirloskar Pneumatic Assistant Manager Sales & Service interview -

  1. If we give Kirloskar airend to assemble in different make of machine then tell ...read more
  2. How VFD works in in compressor and on references to take to work VFD smooth...read more
  3. How much gap you maintain between airend and housing and screw elemen...read more

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Overall Interview Experience Rating

4/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

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