Khazana Jewellery Deputy Branch Manager Interview Questions and Answers

Q1. How to treat the customer
Ans. 
Customers should be treated with respect, empathy, and professionalism.
• Listen actively to their concerns and needs

• Communicate clearly and effectively

• Be patient and understanding

• Offer solutions and assistance

• Follow up to ensure satisfaction

• Handle complaints with care and prompt resolution
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How to impact the customer

Q1. How to sale our jewellery
Ans. 
To sell our jewellery, focus on showcasing the unique designs, quality materials, and personalized customer service.
• Highlight the craftsmanship and quality of materials used in the jewellery

• Offer personalized styling advice to customers based on their preferences

• Host events or trunk shows to showcase new collections and attract customers

• Utilize social media platforms to promote the jewellery and engage with potential c
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Q1. How to explain the product
Ans. 
To explain the product, focus on its features, benefits, and how it solves customer problems.
• Highlight key features of the product

• Explain how these features benefit the customer

• Provide examples or case studies to illustrate the product's effectiveness
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