Khazana Jewellery Showroom Manager Interview Questions and Answers

Q1. If you have two customers walk in to the showroom - one who will purchase worth 20k, the other 50k, who would you assist first
Ans. 
I would assist the customer who arrived first.
• I would greet both customers and acknowledge their presence.

• I would ask the customer who arrived first if they need any assistance.

• If the first customer does not need immediate assistance, I would then assist the second customer.

• If both customers need immediate assistance, I would politely explain the situation and ask for their patience while I assist one customer at a tim...read more
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Q1. Who are our competitors?
Ans. 
Our competitors include companies such as XYZ Corp, ABC Inc, and DEF Ltd.
• XYZ Corp is a major competitor in the market, known for their innovative products.

• ABC Inc is a well-established player with a strong customer base.

• DEF Ltd is a new entrant but gaining traction with their competitive pricing.

• Other potential competitors include GHI Co and JKL Enterprises.
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Q1. Tell me about your self
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Q2. Why should you want to join
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Q3. Why are you leaving the job
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Online or offline shopping is good

Q1. How will you convince your customer
Ans. 
I will convince customers by providing exceptional customer service, building rapport, and offering personalized solutions.
• Listen actively to understand customer needs

• Provide knowledgeable recommendations based on customer preferences

• Offer promotions or discounts to incentivize purchases

• Follow up with customers to ensure satisfaction

• Create a welcoming and inviting store environment
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Basic level, English, ratio, percentage

Q1. Kpi knowledge, introduction
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Q1. Same repetitive question but good experience
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Q1. Numbers, past experience, Intro
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