Khazana Jewellery Deputy Manager Interview Questions and Answers

How to handle employee grievances

Q1. If you have two customers walk in to the showroom - one who will purchase worth 20k, the other 50k, who would you assist first
Ans. 
I would assist the customer who arrived first.
• I would greet both customers and acknowledge their presence.

• I would ask the customer who arrived first if they need any assistance.

• If the first customer does not need immediate assistance, I would then assist the second customer.

• If both customers need immediate assistance, I would politely explain the situation and ask for their patience while I assist one customer at a tim...read more
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Q1. Who are our competitors?
Ans. 
Our competitors include companies such as XYZ Corp, ABC Inc, and DEF Ltd.
• XYZ Corp is a major competitor in the market, known for their innovative products.

• ABC Inc is a well-established player with a strong customer base.

• DEF Ltd is a new entrant but gaining traction with their competitive pricing.

• Other potential competitors include GHI Co and JKL Enterprises.
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Q1. How dis you know about Senco
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Q2. How to motivate young staff
Ans. 
Motivating young staff requires a combination of recognition, communication, and growth opportunities.
• Provide regular feedback and recognition for their work

• Communicate clearly and frequently about expectations and goals

• Offer opportunities for growth and development, such as training or mentorship programs

• Create a positive and inclusive work environment that fosters teamwork and collaboration

• Lead by example and demonst
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Q1. Why do you want to join Bluestone,
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Q2. What would you do if are given a newly opened store.
Ans. 
I would start by assessing the store's needs and creating a plan to meet those needs.
• Assess the store's inventory and order necessary items

• Hire and train staff

• Create a marketing plan to attract customers

• Establish relationships with local businesses and organizations

• Ensure the store is clean and organized

• Monitor sales and adjust strategies as needed
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Q3. Why do you want to switch
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Q1. Can you brief me about yourself
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Q2. Same question from above interview
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Q1. Tell me about yourself
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Q2. Why do you want to join bluestone
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Q3. What will be the first thing you will do when you are given a store.
Ans. 
The first thing I will do is assess the store's current performance and identify areas for improvement.
• Conduct a thorough inventory check

• Analyze sales data and customer feedback

• Evaluate the store's layout and merchandising

• Assess the performance of current staff and identify training needs

• Develop a plan for improving store performance
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Q1. Personality check, energy check
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Q2. Communication check, background check
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Q1. About experience and business developments
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Q1. Business analysis and KPI discussion, competency questions
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Q1. Taken by the regional head
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Q1. Taken by the country head
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Current scenario topic.

Q1. Normal introductions, interest, etc.
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Q2. Nothing toshare
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