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Keyur Mobile

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Keyur Mobile Customer Support Associate Interview Questions and Answers

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Interview questions from similar companies

Customer Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 23 Aug 2021

I applied via Naukri.com and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself ?
    • View 1 more answer
  • Q2. Tell me about your town ?
    • Add your answer
  • Q3. How was your lockdown ?
    • View 1 more answer
  • Q4. According to you lockdown was good or bad ??
    • Add your answer
  • Q5. Tell me a story of a film which you like most ?
    • Add your answer
  • Q6. Why you like this film ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to be work on you communication skill. Be confident over the call and be prepare for three round of interview where they will judge your communication skill.

Customer Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 23 Nov 2021

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Last experience, self introduction etc..
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not to be nervous, listen to the interviewer's questions carefully.

Senior Associate Interview Questions & Answers

Tech Mahindra user image

posted on 16 Mar 2022

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. About pointers and their types
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy one so we can take with only basic knowledge

Customer Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 22 Mar 2022

I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Why are you looking for a change?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What is your family background?
    • Add your answer
  • Q4. Share details of your previous job.
    • Add your answer
  • Q5. Why should we hire you?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident yourself..speak fluently..

Senior Associate Interview Questions & Answers

Capgemini user image Anonymous

posted on 14 Feb 2020

I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Normal Accounts related question like describe Depreciation, ammortization, and what do you mean by Reporting (RTR Activity).
    • Add your answer
  • Q2. Some interviewer may ask what do you mean by EBITDA as in my case be prepared for this type of bouncers as well .
    • Add your answer
  • Q3. Then they will ask you your previous work related question. In my case they ask if there is GL to SL mismatch what will you do to solve it.
    • Add your answer
  • Q4. Then why do we do depreciation of companies what is the need for it
  • Ans. 

    Depreciation is necessary to allocate the cost of an asset over its useful life.

    • Depreciation helps in matching the cost of an asset with the revenue it generates.

    • It allows for the recognition of the wear and tear, obsolescence, and loss of value of assets over time.

    • Depreciation expense reduces taxable income, resulting in tax savings for companies.

    • It helps in determining the true profitability and financial position of...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident remember it's not that the interviewer knows everything but be convincing don't say blah blah if you don't know anything .
Read the basics and if you are experienced be sure to explain every detail of how you used to do work.
Best of luck.

Customer Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 20 Jul 2021

I applied via Naukri.com and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About the process u wants to know .basic qualifications like
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and be a active listner and reply with confidence .

Senior Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 28 Apr 2021

I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1.  About previous experience, why did I leave the job.
    • Add your answer
  • Q2. The exact reasons I have provided along with the experience.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand their question, do not give excuss answers which may prolong in other questions.

Customer Support Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 28 Apr 2021

I applied via Walk-in

Interview Questionnaire 

1 Question

  • Q1. Self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 10 May 2021

Interview Questionnaire 

2 Questions

  • Q1. No question asked
    • Add your answer
  • Q2. They call and said we will give 10k only
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In pandamic i gave my interview so this would be reason that they didnt ask much question
Because of lockdown

Senior Associate Interview Questions & Answers

Tech Mahindra user image

posted on 3 Dec 2021

I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How do you handle an angry customer on call?
  • Ans. 

    I remain calm, listen actively, empathize, apologize, offer solutions, and follow up.

    • Remain calm and professional throughout the call.

    • Listen actively to the customer's concerns and let them vent.

    • Empathize with the customer and acknowledge their frustration.

    • Apologize for the inconvenience caused and take responsibility.

    • Offer solutions to resolve the issue and ask for their input.

    • Follow up with the customer to ensure the...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Being patient and listening to customers first is the key to handle an angry customer on call.

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