Kamat Hotels India Marketing Executive Interview Questions and Answers

Q1. Tell me something about you
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Q2. Why Accor group and not another company
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Q1. Personal about my self
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Q2. Technical round
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Q1. Difference between STR and Trip advisor rating
Ans. 
STR and Tripadvisor ratings are both used to evaluate the performance of hotels, but they differ in terms of data sources and methodology.
• STR (Smith Travel Research) rating is based on data collected from participating hotels, providing insights into key performance metrics such as occupancy rate, average daily rate, and revenue per available room.

• Tripadvisor rating, on the other hand, is based on guest reviews and rat...read more
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Q2. What is crypto currency
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Crypto currency is a digital or virtual currency that uses cryptography for security and operates independently of a central bank.
• Crypto currency is decentralized and operates on a peer-to-peer network

• Transactions are recorded on a public ledger called a blockchain

• Crypto currency can be bought and sold on exchanges

• Examples of crypto currencies include Bitcoin, Ethereum, and Litecoin
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Q3. It is a virtual currency not governed by any bank. It should be regulated in order to avoid any scan and misleads
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Q1. What means the HR
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Q1. What is your greatest strength and weakness?
Ans. 
My greatest strength is my ability to effectively communicate and collaborate with team members. My weakness is that I can be overly detail-oriented at times.
• Strength: Effective communication and collaboration

• Weakness: Being overly detail-oriented

• Strength: Ability to motivate and inspire team members

• Weakness: Difficulty in saying 'no' to additional tasks

• Strength: Strong problem-solving skills

• Weakness: Impatience when t
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Q2. How do you deal with an upset customer?
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When dealing with an upset customer, it is important to remain calm, empathize with their concerns, actively listen, apologize if necessary, offer a solution, and follow up to ensure satisfaction.
• Remain calm and composed

• Empathize with the customer's concerns

• Actively listen to understand their issue

• Apologize sincerely if necessary

• Offer a solution or alternative

• Follow up to ensure customer satisfaction
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Deeply understand every setuation

Q1. How many employees are serving in your under assist
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Q2. How to work with you and your whole staff?
Ans. Friendly and flexible with doing work from gate organisation.
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Q3. Very sincere and carefully.
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Q1. Self introduction
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Q2. Why to join sales
Ans. 
Sales offers opportunities for growth, challenges, and financial rewards.
• Opportunity to interact with diverse clients and build relationships

• Challenging environment that requires problem-solving skills

• Potential for high earnings through commissions and bonuses
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Q1. APC/BOB/Upselling
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Q2. Convincing strategy
Ans. 
Building trust, understanding needs, showcasing value, overcoming objections, closing the deal
• Establish rapport and build trust with the customer

• Listen actively to understand the customer's needs and pain points

• Demonstrate the value of your product or service in addressing their needs

• Address any objections or concerns the customer may have

• Ask for the sale and close the deal effectively
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Q1. Why Sales and Why Radisson Blu
Ans. 
Passionate about sales and attracted to Radisson Blu's reputation for luxury and exceptional customer service.
• I have always been drawn to the fast-paced and dynamic nature of sales, where I can utilize my communication and negotiation skills.

• Radisson Blu's strong reputation for luxury and exceptional customer service aligns with my values and goals in providing top-notch experiences for clients.

• I am excited about the o...read more
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Q2. Why should we hire you
Ans. 
I have a proven track record of exceeding sales targets and building strong relationships with clients.
• I have consistently met or exceeded sales targets in my previous roles.

• I have a strong ability to build and maintain relationships with clients, leading to repeat business and referrals.

• I am highly motivated and driven to succeed in a competitive sales environment.

• I have excellent communication and negotiation skills,...read more
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