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I applied via Referral and was interviewed before Oct 2022. There were 8 interview rounds.
I treat customers with respect, empathy, and promptness.
Listen actively to understand their needs and concerns
Respond promptly and courteously to their inquiries
Show empathy and understanding towards their situation
Provide clear and accurate information or solutions
Follow up to ensure their satisfaction
Handle any complaints or issues with professionalism and fairness
To satisfy the end user, a Hub Manager must prioritize customer needs, provide excellent service, and continuously improve the user experience.
Understand and prioritize customer needs and expectations
Provide excellent customer service and support
Continuously improve the user experience through feedback and innovation
Ensure timely and accurate delivery of products or services
Offer personalized solutions and tailored exp...
Visiting hub, to see the process and observation
To correct the observation, I would follow a systematic approach.
Review the observation and identify the specific areas that need correction
Develop a plan outlining the steps to be taken for correction
Assign responsibilities to team members for implementing the plan
Provide necessary resources and support to ensure successful correction
Monitor the progress of the correction and make adjustments as needed
Evaluate the eff...
Top trending discussions
Experienced retail professional with a strong track record of driving sales and leading teams to success.
Over 5 years of experience in retail management
Proven ability to increase sales and meet targets
Skilled in team leadership and development
Strong customer service focus
Passionate about creating a positive shopping experience for customers
I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 3 interview rounds.
Situation based question
I applied via Referral and was interviewed before Jan 2022. There was 1 interview round.
The ticket size of the store refers to the average value of each customer transaction.
Ticket size is calculated by dividing the total sales revenue by the number of customer transactions.
It helps in understanding the average spending of customers and can be used to evaluate the store's performance.
For example, if the store has $10,000 in sales revenue and 500 customer transactions, the ticket size would be $20.
Value per bill refers to the average amount spent by a customer in a single transaction.
It is calculated by dividing the total sales by the number of transactions.
It helps in understanding the spending habits of customers and can be used to make pricing and promotional decisions.
For example, if the value per bill is low, offering bundle deals or discounts on larger purchases can encourage customers to spend more.
On the...
The average basket size of the store is around $50.
Basket size varies depending on the time of day and day of the week.
We encourage upselling and cross-selling to increase basket size.
We track basket size data to identify trends and adjust our strategies accordingly.
Quantity per bill refers to the number of items purchased in a single transaction.
It is important to track the quantity per bill to understand customer behavior and optimize inventory management.
The quantity per bill can vary depending on the type of store and products sold.
For example, a grocery store may have a higher quantity per bill compared to a boutique clothing store.
Analyzing the quantity per bill can also hel...
ABV stands for Alcohol by Volume, which is the percentage of alcohol in a given volume of liquid.
ABV is commonly used to measure the strength of alcoholic beverages.
It is calculated by dividing the amount of alcohol in a drink by the total volume of the drink.
For example, a beer with 5% ABV contains 5% alcohol and 95% other ingredients.
ABV can vary widely between different types of alcoholic beverages, with some wines ...
Average bill value refers to the average amount spent by a customer per transaction.
It is calculated by dividing the total revenue by the number of transactions.
It can be used to track sales performance and identify areas for improvement.
For example, if the average bill value is low, it may indicate that customers are not purchasing enough items or that prices are too low.
On the other hand, a high average bill value ma...
I applied via Company Website and was interviewed in Nov 2021. There were 4 interview rounds.
Difficult situation handle
I applied via Approached by Company
based on 1 interview
Interview experience
based on 14 reviews
Rating in categories
HUB Executive
58
salaries
| ₹2 L/yr - ₹3.6 L/yr |
Team Lead
50
salaries
| ₹3.1 L/yr - ₹8.3 L/yr |
HUB Manager
40
salaries
| ₹4.8 L/yr - ₹8 L/yr |
Executive
34
salaries
| ₹2 L/yr - ₹5.5 L/yr |
Inventory Executive
28
salaries
| ₹2.9 L/yr - ₹4.2 L/yr |
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