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Jumbotail Technologies Customer Service Executive Interview Questions and Answers

Updated 25 Oct 2023

Jumbotail Technologies Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. They will ask about the previous experiance if you are experienced and for the freshers they may ask to explain the some stories to understand the level of english ypu speak.
  • Q2. Tell About The Previous Experience?
  • Q3. Talk About the Stories
  • Q4. Tell about the company
  • Q5. Salary Expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Patient in the work to achieve promotions

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About Backgrounds
Round 3 - Technical 

(1 Question)

  • Q1. Product knowledge
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. What are your salary expectations for this position?
  • Ans. 

    I am looking for a competitive salary that reflects my skills and experience, ideally in the range of $X to $Y.

    • Research industry standards: For example, similar roles in the area typically offer between $X and $Y.

    • Consider my experience: With over Z years in customer support, I bring valuable skills that enhance team performance.

    • Flexibility: I am open to discussing a salary that aligns with the company's budget and my q

  • Answered by AI
  • Q2. What is your experience level, specifically regarding your two years of professional experience?
  • Ans. 

    I have two years of experience in customer support, focusing on problem-solving and enhancing customer satisfaction.

    • Handled over 100 customer inquiries daily, resolving issues efficiently and maintaining a 95% satisfaction rate.

    • Trained new team members on customer service protocols, improving team performance and knowledge sharing.

    • Utilized CRM software to track customer interactions, leading to a 20% reduction in respo...

  • Answered by AI
  • Q3. How many festivals are celebrated in a week?
  • Ans. 

    The number of festivals celebrated in a week varies by culture and region, often influenced by local traditions and calendars.

    • Festivals can vary widely; some cultures may have none, while others may celebrate multiple in a week.

    • For example, in India, festivals like Diwali and Holi can occur close together, leading to multiple celebrations.

    • In the U.S., Thanksgiving and Christmas can be celebrated within a few weeks, but...

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - be yourself

I applied via Referral and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself, why you left last job or why u want to leave the current job ? Why u want to join FE??

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Have at least little knowledge about the industry.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What's your KRA in last company?
  • Ans. 

    My KRA in my last company was to oversee the daily operations, manage the team, and achieve sales targets.

    • Overseeing daily operations

    • Managing a team

    • Achieving sales targets

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion and location maybe

Interview Preparation Tips

Interview preparation tips for other job seekers - Very Good Company, if you're in sale there's taking RNR quarterly

I applied via Walk-in and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Love animals pets and I love this job
  • Q2. Love animals pets and I love this6 job
  • Q3. Any questions I am answer you
  • Q4. Any questions please I will answer
  • Q5. Any questions please

Interview Preparation Tips

Interview preparation tips for other job seekers - Nathing l love pets pls give me one chance

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Past experiences
  • Q2. Why you want to work with this organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple professional decency
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Developed and maintained relationships with key clients such as ABC Company

    • Strong negotiation and communication skills

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What’s about your experience in Himalaya Optical?
  • Ans. 

    I have 5 years of experience working as a Sales Executive at Himalaya Optical.

    • Managed key accounts and increased sales by 20% in the first year

    • Developed and implemented sales strategies to target new markets

    • Provided excellent customer service and built strong relationships with clients

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s a very nice place to work.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Developed and maintained relationships with key clients such as ABC Company

    • Strong negotiation and communication skills

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. Share your work experience
  • Ans. 

    I have over 5 years of experience in sales, with a proven track record of exceeding targets and building strong client relationships.

    • Managed a portfolio of key accounts, consistently meeting and exceeding sales targets

    • Developed and implemented strategic sales plans to drive business growth

    • Built and maintained strong relationships with clients, resulting in repeat business and referrals

    • Utilized CRM systems to track sale...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s a good place to work

Jumbotail Technologies Interview FAQs

How many rounds are there in Jumbotail Technologies Customer Service Executive interview?
Jumbotail Technologies interview process usually has 2 rounds. The most common rounds in the Jumbotail Technologies interview process are Resume Shortlist and One-on-one Round.

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Jumbotail Technologies Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Jumbotail Technologies Customer Service Executive Salary
based on 4 salaries
₹2.9 L/yr - ₹3 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Jumbotail Technologies Customer Service Executive Reviews and Ratings

based on 2 reviews

2.9/5

Rating in categories

3.0

Skill development

2.5

Work-life balance

1.9

Salary

2.4

Job security

4.0

Company culture

1.9

Promotions

2.5

Work satisfaction

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