Himalaya Opticals Analyst Interview Questions and Answers

Q1. Roles and Responsibilities of your current role.
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Q2. Questions from resume and past experience.
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Q3. Major insights and recommendations that you have given in your previous job role.
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Q1. Experience and salary expectation
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Q1. How would you handle irate customer
Ans. 
Stay calm, listen actively, empathize, apologize, offer solutions, escalate if necessary.
• Remain calm and composed

• Listen actively to understand the customer's concerns

• Empathize with the customer's frustration

• Apologize for any inconvenience caused

• Offer solutions or alternatives to address the issue

• If unable to resolve, escalate the matter to a supervisor or manager
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Q1. How do you summarize the data or aggregate data?
Ans. 
Data can be summarized by using statistical measures like mean, median, mode, and range.
• Use statistical measures like mean, median, mode, and range to summarize data.

• Aggregate data by grouping it based on certain criteria.

• Utilize visualization tools like charts and graphs to summarize and present data effectively.
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Q2. How would you present data to stakeholders?
Ans. 
I would present data to stakeholders in a clear and visually appealing manner to ensure understanding and engagement.
• Create visualizations such as charts, graphs, and tables to summarize key findings

• Use storytelling techniques to explain the data in a compelling way

• Provide context and insights to help stakeholders interpret the data accurately

• Tailor the presentation to the audience's level of expertise and interest

• Enco...read more
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Q3. Which metric would you choosebased on multiple scenarios?
Ans. 
I would choose the metric that aligns best with the specific goals and objectives of each scenario.
• Consider the specific goals and objectives of each scenario

• Choose a metric that directly measures progress towards those goals

• Ensure the metric is relevant, reliable, and actionable

• Examples: revenue growth for a sales scenario, customer satisfaction for a service scenario
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Q1. How would you analyse customer data?
Ans. 
I would analyze customer data by segmenting, profiling, and identifying patterns to understand behavior and preferences.
• Segment the data based on demographics, behavior, or purchase history

• Create customer profiles to understand their preferences and needs

• Identify patterns and trends in the data to make informed decisions

• Use data visualization tools to present findings clearly

• Utilize predictive analytics to forecast fut
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Q2. Explain some ways of customer profiling?
Ans. 
Customer profiling involves gathering and analyzing data to create detailed profiles of customers.
• Collecting demographic information such as age, gender, income, and location

• Analyzing purchasing behavior and preferences

• Segmenting customers based on their characteristics and behaviors

• Creating personas to represent different customer types

• Using data analytics tools to identify patterns and trends
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Questions answer is easy type

Aptitude test is hard

Coding language is medium type

Q1. Technical round question are easy
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Q1. Roles and Responsibilities of your current role.
Add your answer
Q2. Questions from resume and past experience.
Add your answer
Q3. Major insights and recommendations that you have given in your previous job role.
Add your answer

Q1. Experience and salary expectation
Add your answer

Q1. How would you handle irate customer
Ans. 
Stay calm, listen actively, empathize, apologize, offer solutions, escalate if necessary.
• Remain calm and composed

• Listen actively to understand the customer's concerns

• Empathize with the customer's frustration

• Apologize for any inconvenience caused

• Offer solutions or alternatives to address the issue

• If unable to resolve, escalate the matter to a supervisor or manager
Answered by AI
Add your answer

Arithmetic, Logical reasoning, Verbal Ability

Ten candidates in one GD. Topic was related to WFH vs WFO. The GD happened virtually

Q1. Questions were based on the resume
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Q1. Behavioral questions, opinion based questions
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