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Jubilant Foods Works Customer Service Executive Interview Questions and Answers

Updated 23 Sep 2024

Jubilant Foods Works Customer Service Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What do you know about Domino's pizza
  • Ans. 

    Domino's Pizza is a popular American pizza restaurant chain known for its delivery service and customizable pizzas.

    • Founded in 1960 by Tom Monaghan and his brother James

    • Known for their 30-minute delivery guarantee (now discontinued)

    • Offers a wide variety of pizza toppings and crust options

    • Has a global presence with thousands of locations worldwide

  • Answered by AI
  • Q2. Why you wanna work in this company
  • Ans. 

    I am passionate about the company's mission and values, and I believe my skills align well with the role.

    • I admire the company's commitment to customer satisfaction and innovation.

    • I have heard great things about the company culture and employee development opportunities.

    • I am excited about the chance to contribute to a reputable and growing organization.

    • I believe my experience in customer service will be a valuable asset

  • Answered by AI
  • Q3. What you think you will achieve in this company
  • Ans. 

    I aim to enhance customer satisfaction, improve team efficiency, and contribute to the company's growth.

    • Enhance customer satisfaction through prompt and effective resolution of issues

    • Improve team efficiency by sharing best practices and providing support

    • Contribute to the company's growth by identifying opportunities for improvement and implementing solutions

  • Answered by AI

Interview questions from similar companies

I applied via campus placement at Anna University

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a customer service executive with 5 years of experience in handling customer queries and complaints.

    • I have excellent communication and interpersonal skills.

    • I am a good listener and can empathize with customers.

    • I am proficient in using customer service software and tools.

    • I have experience in handling difficult customers and resolving their issues.

    • I am a team player and can work under pressure to meet targets.

  • Answered by AI
  • Q2. Why Coffee day beverages?Why not Mu-sigma?
  • Ans. 

    Coffee Day Beverages aligns with my personal interests and career goals.

    • I have a passion for the food and beverage industry

    • I am interested in the customer service aspect of the industry

    • I believe Coffee Day Beverages has a strong brand and reputation

    • I have researched the company and believe it aligns with my career goals

    • I am excited about the opportunity to work with a company that values customer satisfaction

  • Answered by AI
  • Q3. You are so good at Management. Why not IIM's?
  • Ans. 

    I believe in learning through experience and practical application rather than just theoretical knowledge.

    • I prefer hands-on experience over just classroom learning

    • I have gained valuable management skills through my work experience

    • I believe in continuous learning and self-improvement

    • I have taken relevant courses and workshops to enhance my skills

    • I am open to pursuing further education if it aligns with my career goals

  • Answered by AI
  • Q4. Questions about my internship experiences
  • Q5. We are operating all over india.Are you willing to relocate anywhere in india?
  • Ans. 

    Yes, I am willing to relocate anywhere in India for this opportunity.

    • I am open to exploring new places and cultures.

    • I am excited about the prospect of working in different parts of India.

    • I am willing to make the necessary arrangements to relocate.

    • I understand the importance of being flexible and adaptable in a customer service role.

  • Answered by AI
  • Q6. Question about symposium organizing and Leadership Experiences

Interview Preparation Tips

Round: Resume Shortlist
Experience: First round was Resume short list round.There were no GPA criterias.According to the interview experience of me and my seniors they were looking for people who have good knowledge in Management. They also looked for candidates who has done internships in Management domain. I had done many management internships and it help me a lot.The internship I did in the filed of Marketing and Operations at IIMA helped me alot.






Tips: 1.Do as many internships as possible.
2.Organize more symposiums
3.Enhance your leadership qualities
4.Dont worry about GPA.Many people who got placed had many backlogs/arrears.

Round: Group Discussion
Experience: Group Discussion went on very well. I was talking in terms of India is MODIfied.The panelists looked for some valid and good points.Starting the discussion and concluding the discussion earns you special points.Overall decorum was well maintained and it should be
Tips: 1.Be clear and Valid in your points
2.Be confident
3.Give chance to others as well.
4.Dont take too much time
Duration: 3330 Minutes minutes

Round: HR Interview
Experience: HR interview was not so different and all.Usual questions that is asked in other HR interviews.I was very confident and I drived HR towards my side.I impressed the HR's very well.They asked many questions as listed in the questions section.
Tips: 1.Be confident
2.Attitude Matters
3.Impress HR by saying truth
4.Have good leadership qualities


General Tips: 1.Be confident
2.Have good leadership qualities
3.Impress HR by your attitude
4.
Skills: Personality, Interpersonal Skills, Attitude, Marketing, Leadership
College Name: Anna University Chennai
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

I applied via campus placement at Anna University

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a customer service executive with 5 years of experience in handling customer queries and complaints.

    • I have excellent communication and interpersonal skills.

    • I am a good listener and can empathize with customers.

    • I am proficient in using customer service software and tools.

    • I have experience in handling difficult customers and resolving their issues.

    • I am a team player and can work under pressure to meet targets.

  • Answered by AI
  • Q2. Why Coffee day beverages?Why not Mu-sigma?
  • Ans. 

    Coffee Day Beverages aligns with my personal interests and career goals.

    • I have a passion for the food and beverage industry

    • I am interested in the customer service aspect of the industry

    • I believe Coffee Day Beverages has a strong brand and reputation

    • I have researched the company and believe it aligns with my career goals

    • I am excited about the opportunity to work with a company that values customer satisfaction

  • Answered by AI
  • Q3. You are so good at Management. Why not IIM's?
  • Ans. 

    I believe in learning through experience and practical application rather than just theoretical knowledge.

    • I prefer hands-on experience over just classroom learning

    • I have gained valuable management skills through my work experience

    • I believe in continuous learning and self-improvement

    • I have taken relevant courses and workshops to enhance my skills

    • I am open to pursuing further education if it aligns with my career goals

  • Answered by AI
  • Q4. Questions about my internship experiences
  • Q5. We are operating all over india.Are you willing to relocate anywhere in india?
  • Ans. 

    Yes, I am willing to relocate anywhere in India for this opportunity.

    • I am open to exploring new places and cultures.

    • I am excited about the prospect of working in different parts of India.

    • I am willing to make the necessary arrangements to relocate.

    • I understand the importance of being flexible and adaptable in a customer service role.

  • Answered by AI
  • Q6. Question about symposium organizing and Leadership Experiences

Interview Preparation Tips

Round: Resume Shortlist
Experience: First round was Resume short list round.There were no GPA criterias.According to the interview experience of me and my seniors they were looking for people who have good knowledge in Management. They also looked for candidates who has done internships in Management domain. I had done many management internships and it help me a lot.The internship I did in the filed of Marketing and Operations at IIMA helped me alot.






Tips: 1.Do as many internships as possible.
2.Organize more symposiums
3.Enhance your leadership qualities
4.Dont worry about GPA.Many people who got placed had many backlogs/arrears.

Round: Group Discussion
Experience: Group Discussion went on very well. I was talking in terms of India is MODIfied.The panelists looked for some valid and good points.Starting the discussion and concluding the discussion earns you special points.Overall decorum was well maintained and it should be
Tips: 1.Be clear and Valid in your points
2.Be confident
3.Give chance to others as well.
4.Dont take too much time
Duration: 3330 Minutes minutes

Round: HR Interview
Experience: HR interview was not so different and all.Usual questions that is asked in other HR interviews.I was very confident and I drived HR towards my side.I impressed the HR's very well.They asked many questions as listed in the questions section.
Tips: 1.Be confident
2.Attitude Matters
3.Impress HR by saying truth
4.Have good leadership qualities


General Tips: 1.Be confident
2.Have good leadership qualities
3.Impress HR by your attitude
4.
Skills: Personality, Interpersonal Skills, Attitude, Marketing, Leadership
College Name: Anna University Chennai

Jubilant Foods Works Interview FAQs

How many rounds are there in Jubilant Foods Works Customer Service Executive interview?
Jubilant Foods Works interview process usually has 1 rounds. The most common rounds in the Jubilant Foods Works interview process are One-on-one Round.

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Jubilant Foods Works Customer Service Executive Interview Process

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Jubilant Foods Works Customer Service Executive Salary
based on 18 salaries
₹1.3 L/yr - ₹2.4 L/yr
42% less than the average Customer Service Executive Salary in India
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3.9/5

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