Jollibee Foods Corporation Service Crew Interview Questions and Answers

Q1. What did you learn in your internship
Ans. 
I gained valuable insights into teamwork, project management, and industry-specific skills during my internship experience.
• Developed strong teamwork skills by collaborating with diverse teams on projects, such as a marketing campaign for a new product.

• Learned project management techniques, including Agile methodologies, which helped streamline our workflow and improve efficiency.

• Gained hands-on experience with industry...read more
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Q2. What's happening in the world , India or whats in the news
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Q3. Share a situation when you handled guest
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Q4. Tell us about the hotel where you trained
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I trained at a luxurious beachfront hotel known for its exceptional service and stunning ocean views.
• The hotel featured 200 elegantly designed rooms with private balconies overlooking the sea.

• It had a world-class spa offering a range of treatments, including massages and facials.

• The on-site restaurant specialized in fresh seafood and local cuisine, with a menu that changed seasonally.

• I participated in various departmen...read more
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Q5. What do you know about the Oberoi
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Q1. Technical Questions department specific
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Q1. About strengths and weakness
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Q1. About yourself and what you have learnt so far
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Q1. This is a full-time, on-site role located in Calgary, AB, for a Captain Waiter. The Captain Waiter will oversee the dining room service, ensuring guests receive high-quality food and beverage services. Res...read more
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Q2. Hilton Riyadh Hotel & Residences provides exceptional experiences for both business and leisure guests. Our hotel offers stylish guest rooms, a wide range of services, spacious multi-purpose meeting fa...read more
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Q3. Strong Customer Service and Communication skills Experience in Food & Beverage and Food Service Basic Cooking skills are a plus Excellent leadership and team management abilities Ability to work effici...read more
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Q4. Ability to work effectively in a fast paced environment
Ans. 
I thrive in fast-paced environments, managing multiple tasks while ensuring excellent service and guest satisfaction.
• Prioritize tasks effectively, such as taking orders while serving drinks to maximize efficiency.

• Maintain composure during peak hours, like handling a full restaurant during a weekend dinner rush.

• Communicate clearly with team members to coordinate service, ensuring timely delivery of food and drinks.

• Adapt...read more
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Q5. Excellent leadership
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Q6. Basic cooking skills are a plus
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Q1. Tell me About yourself ?
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Q2. Your experience with previous company
Ans. 
I have 3 years of experience working as a bartender at a busy nightclub.
• Managed a high volume of drink orders during peak hours

• Developed signature cocktails that became popular among regular customers

• Provided excellent customer service and built strong relationships with patrons
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Q1. Tell me about yourself
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Experienced bartender with a passion for mixology and creating unique cocktails.
• Worked in various bars and restaurants, honing my skills in crafting drinks and providing excellent customer service

• Knowledgeable about different types of spirits, liqueurs, and mixers

• Familiar with classic cocktail recipes and techniques, as well as creating innovative and signature drinks

• Enjoy interacting with customers, creating a welcomi...read more
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Q2. Talk about experience
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I have 5 years of experience working as a bartender in high-volume establishments.
• Managed busy bar shifts with efficiency and accuracy

• Created unique and delicious cocktails to enhance customer experience

• Provided excellent customer service and built strong relationships with regulars
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Q1. More practical questions with the bar manager
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Q1. Short interview with hotel director
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Situation handeling technical questions

Q1. Family background
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Q2. How do uou see yourself growing with us?
Ans. 
I envision growing with your team by enhancing my skills, taking on leadership roles, and contributing to a positive work environment.
• I plan to pursue additional training in hospitality management to improve service quality.

• I aim to take on mentorship roles for new staff, sharing my knowledge and experience.

• I see myself leading initiatives to improve guest satisfaction, such as organizing team-building activities.

• I wan...read more
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Menu knowledege interest

Q1. Technical question
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Q2. Experience while training
Ans. 
Training as a Senior Steward enhanced my skills in leadership, teamwork, and problem-solving in a dynamic environment.
• Developed strong leadership skills by overseeing a team of junior stewards during busy service hours.

• Enhanced communication abilities by coordinating with kitchen staff and front-of-house teams to ensure smooth operations.

• Gained experience in conflict resolution by addressing guest complaints effectivel...read more
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Q1. What is your age
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Q2. Tell about your age
Ans. 
I prefer not to disclose my exact age, as I believe my experience and skills are more relevant to the role.
• Age is just a number; my focus is on my qualifications and experience.

• I have over 10 years of experience in retail management, which is more important than my age.

• I believe my ability to lead and motivate a team is what truly matters.
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