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JioMart Customer Service Officer Interview Questions and Answers for Experienced

Updated 12 Nov 2022

JioMart Customer Service Officer Interview Experiences for Experienced

1 interview found

I applied via Referral and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What work did you did at your last company
  • Q2. Tell them your working process how did you did the work and completing the target

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell them everything about your working experience

Interview questions from similar companies

I applied via Monster and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. 1 . My name is sathiya 2. I am forking for retailers 3 yers 3 .good custamer serives 4. up saling hatan saling cures saling
  • Q2. What salary sir
  • Q3. What time I work in job
  • Q4. Week of shure sir
  • Q5. Salary date

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company store manager asking I'm any problem I will sal ma. Good company.

I appeared for an interview before Jul 2016.

Interview Questionnaire 

6 Questions

  • Q1. Why do you want to join croma ? And how to sale croma brand and any others , why and how ?
  • Ans. 

    I want to join Croma because of its reputation and growth opportunities. To sell Croma brand and others, I will focus on understanding customer needs and providing personalized solutions.

    • Croma has a strong brand reputation and is a leader in the electronics retail industry

    • I am excited about the growth opportunities and potential for career advancement at Croma

    • To sell Croma brand and others, I will focus on building rel...

  • Answered by AI
  • Q2. Because I want to learn digital products. And the company also benefits from selling croma products and profits also.
  • Q3. What Your educational qualification ?
  • Ans. 

    I have a Bachelor's degree in Business Administration with a focus on Marketing.

    • Bachelor's degree in Business Administration

    • Focus on Marketing

    • Relevant coursework in sales and marketing strategies

    • Internship experience in sales and customer relations

  • Answered by AI
  • Q4. 10+2 and six months basic knowledge of computer
  • Q5. Where are you currently staying now ?
  • Ans. 

    I am currently staying in New York City.

    • I am currently residing in the heart of Manhattan.

    • I have been living in New York City for the past two years.

    • I enjoy the vibrant culture and opportunities that the city offers.

  • Answered by AI
  • Q6. New delhi dwarka

Interview Preparation Tips

Round: HR Interview
Experience: Father , brother , sister

Round: Group Discussion
Experience: Father , brother , sister

I applied via Job Portal and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Exprence,timeing,hard work

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduction, personality, dress formal wear

Interview Questionnaire 

1 Question

  • Q1. General knowledge

Interview Questionnaire 

6 Questions

  • Q1. About yourself?
  • Q2. Why do you want to leave your present job?
  • Q3. What is salary expectation?
  • Q4. Why do you want to work here?
  • Q5. What is your biggest weakness?
  • Q6. What is your biggest strength..?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Basicaly Maths & Genral question

Round 3 - HR 

(3 Questions)

  • Q1. Personal background like familiar question Work experience
  • Q2. Cheking personal background
  • Q3. Cheking any friend relative working in shopper stop.

Interview Preparation Tips

Interview preparation tips for other job seekers - Shopper stop After covid changes policy & rules for staff.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Work experience and standing hrs
  • Q2. How did you work in office
  • Ans. 

    I worked efficiently and collaboratively in the office, utilizing various tools and strategies to achieve sales targets.

    • I maintained a well-organized workspace to ensure productivity.

    • I utilized CRM software to track and manage leads, contacts, and sales activities.

    • I collaborated with colleagues and cross-functional teams to develop effective sales strategies.

    • I regularly attended sales meetings and provided updates on p...

  • Answered by AI
  • Q3. How did you custamar maind chenge
  • Ans. 

    I successfully changed customer mindset by understanding their needs, providing tailored solutions, and building strong relationships.

    • Identified customer pain points and challenges

    • Offered customized solutions to address their specific needs

    • Provided clear and compelling value propositions

    • Built trust and credibility through effective communication

    • Established long-term relationships to ensure customer satisfaction

    • Implemen...

  • Answered by AI
  • Q4. Why did u say the cuality cuastamr say
  • Q5. Explian the custamar need pradoct
  • Q6. 1. custamar need the prodact 2.wht was tha custamar need product

Interview Preparation Tips

Interview preparation tips for other job seekers - Smile ,hard work the best quality every employee
Best wepan responsibility

I applied via Walk-in and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Good knowledge of electronics item and theirs features

Interview Preparation Tips

Interview preparation tips for other job seekers - Grooming and your communication skills and product knowledge

I applied via Naukri.com and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I was very happy to work at Reliance Digital

JioMart Interview FAQs

How many rounds are there in JioMart Customer Service Officer interview for experienced candidates?
JioMart interview process for experienced candidates usually has 2 rounds. The most common rounds in the JioMart interview process for experienced candidates are Resume Shortlist and One-on-one Round.

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JioMart Customer Service Officer Salary
based on 188 salaries
₹1.2 L/yr - ₹3.2 L/yr
30% less than the average Customer Service Officer Salary in India
View more details

JioMart Customer Service Officer Reviews and Ratings

based on 65 reviews

3.8/5

Rating in categories

3.8

Skill development

3.4

Work-life balance

3.7

Salary

3.0

Job security

3.7

Company culture

3.2

Promotions

3.6

Work satisfaction

Explore 65 Reviews and Ratings
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Compare JioMart with

DMart

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Reliance Digital

4.1
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Vishal Mega Mart

3.7
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