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JioMart Customer Service Officer Reviews

based on 63 reviews
Updated 6 Jan, 2025

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.8

Skill development

3.7

Salary & Benefits

3.7

Company culture

3.6

Work Satisfaction

3.4

Work-Life balance

3.2

Promotions/Appraisal

2.9

Job Security

Top Mentions in JioMart Customer Service Officer Reviews

63 reviews found

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People also ask about JioMart's Customer Service Officers

Is JioMart a good place to work for Customer Service Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 63 employee reviews, it's clear that most customer service officers have an average experience working at JioMart. Skill development holds the highest rating at 3.8, while job security is rated the lowest amongst all factors at 2.9. Read reviews about skill development and job security on AmbitionBox.
Does JioMart pay their Customer Service Officers well?
According to AmbitionBox reviews, JioMart customer service officers rate their salary and benefits at 3.7 out of 5, based on 63 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about JioMart's customer service officers salaries here and to read reviews specifically about salary and benefits at JioMart for customer service officers, click here.
How is the work culture at JioMart for Customer Service Officers?
Work culture at JioMart for customer service officers is rated 3.7 out of 5 by 63 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at JioMart for customer service officers, click here.
How is the job security at JioMart for Customer Service Officers?
Based on 63 reviews on AmbitionBox, JioMart's customer service officers rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at JioMart. To read reviews about job security at JioMart for customer service officers, click here.

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Working Days for JioMart Customer Service Officer

based on 63 reviews
Monday to Saturday
86%
Monday to Friday
14%

Work Timings for JioMart Customer Service Officer

based on 63 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 6pm)
52%
8%
8%
32% employees reported other strict timings

Shift Timings for JioMart Customer Service Officer

based on 63 reviews
Day shift
Night shift
96%
4%

Business Travel for JioMart Customer Service Officer

based on 63 reviews
Within city
70%
No travel
22%
Within country
6%
International travel
2%
JioMart Customer Service Officer Salary
based on 189 salaries
₹1.2 L/yr - ₹3.2 L/yr
30% less than the average Customer Service Officer Salary in India
View more details
healthInsurance
Health insurance
2 total responses
softskill
Job/Soft skill training
3 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
View All
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