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Jio Platforms Customer Service Associate Interview Questions and Answers
Jio Platforms Customer Service Associate Interview Experiences
1 interview found
(1 Question)
- Q1. What is your passion
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I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Brief introduction
- Q2. How did you spend last weekend
(3 Questions)
- Q1. Why do you want to join this compny
- Ans. Asked some qes. From my resume like. (Hobby related,extra curricular activities)
- Q2. Speak for one minute on this topic(drugg addiction)
- Q3. They just check your fluency and grammer
Interview Preparation Tips
- Public Speaking
- Listening
- Writing
- Reading
I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and experienced customer service professional with a passion for helping others.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and resolving issues efficiently
I am a strong communicator and problem-solver
I am committed to providing excellent service and building positive relationships with customers
- Q2. Tell about our company?
- Ans.
Our company is a leading provider of customer service solutions in the retail industry.
Founded in 2005
Headquartered in New York City
Specializes in providing personalized customer service experiences
Works with top retail brands such as Macy's and Nordstrom
Interview Preparation Tips
suraj sharma
It only ask about mathematical , and grammatical knowledge
(1 Question)
- Q1. Normal introduction , and looking communication skills
(1 Question)
- Q1. What is cx service , how can you tackle a difficult cx
- Ans.
CX service refers to customer experience service, and tackling a difficult CX involves active listening, empathy, problem-solving, and effective communication.
Active listening to understand the customer's concerns and needs
Showing empathy towards the customer's situation and emotions
Problem-solving to find a solution that meets the customer's expectations
Effective communication to explain the resolution and ensure cust
A J
I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.
(4 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Scene at Hospital
(1 Question)
- Q1. Why should i get you on board?
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 1 Apr 2022
I applied via Job Portal and was interviewed in Oct 2021. There were 2 interview rounds.
A normal assessment
(2 Questions)
- Q1. Speaking skill test basically not such touch
- Q2. Vocabulary command over language and confidence
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Hexaware Technologies
manisha manviya
posted on 7 Jul 2021
I applied via Naukri.com and was interviewed in Jan 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Basic questions
- Q2. What is your goal
- Q3. What is you ambition
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Jul 2023. There was 1 interview round.
(2 Questions)
- Q1. Interviewer will ask you to speak atleast 5 minutes on any given topics to check your vocabulary
- Q2. They will ask if you will be able to work in night shift
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2023. There were 2 interview rounds.
(1 Question)
- Q1. Basic introduction, company's profile.
AMCAT Assessment takes place
Customer Service Associate Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 22 Jul 2021
Interview Questionnaire
2 Questions
- Q1. General questions about me and my surroundings.
- Q2. Mostly they look how you speak in English
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Jio Platforms Customer Service Associate Interview Process
based on 1 interview
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Customer Service Associate Interview Questions from Similar Companies
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