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Jio Technical Support Executive Interview Questions and Answers

Updated 30 Sep 2022

Jio Technical Support Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your role in your previous job?
  • Q2. What was your process?
Round 3 - One-on-one 

(1 Question)

  • Q1. Can you handle 40 to 50 calls per day?
Round 4 - Aptitude Test 

Simple questions anyone can answer smartly.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please keep your all documents ready in hand, wait patiently for around 2 months to complete the documentation and for induction.

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your final year project about?
  • Q2. What are the OSI layers and describe them briefly?
  • Ans. 

    OSI layers are a model for network communication. There are 7 layers, each with a specific function.

    • Layer 1: Physical - deals with physical connections and transmission of raw data

    • Layer 2: Data Link - manages data transfer between devices on the same network

    • Layer 3: Network - handles routing and forwarding of data between networks

    • Layer 4: Transport - ensures reliable data transfer between applications

    • Layer 5: Session -...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared regarding your final year project as most of the interview goes on the explanation and cross questions regarding the project

Skills evaluated in this interview

I appeared for an interview in May 2019.

Interview Questionnaire 

1 Question

  • Q1. Basics questions of CCNA routing switching and collaboration.

Interview Preparation Tips

Interview preparation tips for other job seekers - You need to prepare for basics of CCNA, if you want join in a technical team. If you have knowledge on Telepresence, UCC, DCS, voice, SDWAN, security firewall etc. then it would be great.

Interview Questionnaire 

2 Questions

  • Q1. SAP Application
  • Q2. How to create Ticket with help of Remedy
  • Ans. 

    To create a ticket with Remedy, follow these steps.

    • Open Remedy application

    • Click on 'Create Ticket' button

    • Fill in the required fields such as summary, description, priority, etc.

    • Click on 'Submit' button to create the ticket

    • Note down the ticket number for future reference

  • Answered by AI

I appeared for an interview before Jan 2016.

Interview Preparation Tips

Round: Test
Experience: Test included questions from topics like mosfets, analog communication(DSB-SC, VSB,AM,FM etc),Antenna and radar.
Tips: Easy questions.Formula based mostly. A little bit of revision will be enough.

College Name: MNNIT Allahabad

I applied via Company Website and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. When you will be joined n what are the languages you are knowing
  • Ans. 

    I am fluent in English and Spanish.

    • Fluent in English and Spanish

    • Able to communicate effectively in both languages

    • Experience working with Spanish-speaking customers

  • Answered by AI
  • Q2. I answered them in confidence as i aware those languages

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have the courage to work any where in any condition you are always Welcome to any industry.They just need a person who was flexible for BPO industries.

I applied via Naukri.com and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About testing basics
  • Q2. Unix Commands

Interview Preparation Tips

Interview preparation tips for other job seekers - Joined through Magna Consultancy , they have given very less hike not even 5%. Just suggestion you just stick to your package and don't accept for what they give(Magna)

I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak with clarity and confidence.
Don't have any pre conceived notions about anything.

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell m about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Negotiation required and we aware they take third party role

I applied via LinkedIn and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About my strengths.
  • Q2. I wont give up at any cost. I will Learn things and make it useful for the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, true to yourself show that u r willing to take challanges.

Jio Interview FAQs

How many rounds are there in Jio Technical Support Executive interview?
Jio interview process usually has 4 rounds. The most common rounds in the Jio interview process are Resume Shortlist, HR and One-on-one Round.

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Jio Technical Support Executive Interview Process

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Interview experience

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Jio Technical Support Executive Salary
based on 19 salaries
₹2.3 L/yr - ₹4.1 L/yr
14% less than the average Technical Support Executive Salary in India
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Jio Technical Support Executive Reviews and Ratings

based on 4 reviews

2.3/5

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2.2

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3.4

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2.7

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4.0

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2.1

Company culture

2.1

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2.1

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