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Jio Customer Relation Officer Interview Questions and Answers

Updated 23 Jan 2022

Jio Customer Relation Officer Interview Experiences

1 interview found

Customer Relation Officer Interview Questions & Answers

user image Anonymous

posted on 23 Jan 2022

I applied via AmbitionBox and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - Assignment 

Interview Preparation Tips

Topics to prepare for Jio Customer Relation Officer interview:
  • Today
  • Public Relations
  • Customer Relationship
Interview preparation tips for other job seekers - Job all person in wanted all around world so such a good job all person

Interview questions from similar companies

Customer Relation Officer Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 8 Jan 2021

I applied via Recruitment Consultant and was interviewed before Jan 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. 5 minutes speech on Mumbai
    • Add your answer
  • Q3. Why you love dancing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be positive, polite and confident in front of interviewer.

Customer Relation Officer Interview Questions & Answers

Vodafone Idea user image Anonymous

posted on 29 Jul 2021

I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Regarding the past job
    • View 1 more answer
  • Q2. I have explained everything
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Pressure is very high.
Try only if u have telecom experience for others and freshers I would like to suggest a bigg no.

Customer Relation Officer Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 13 Apr 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
  • Q5. What is your family background?
    • Add your answer
Round 3 - Aptitude Test 

Passed

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to say sorry nanananananananananananananananananan

Customer Relation Officer Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 30 Jun 2022

I applied via Newspaper Ad and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. On spot topic given we have to explain its easy process
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly be bold when you attend the interview be honest when you are talking in group discussion don't fear

Customer Relation Officer Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 3 Jul 2021

I applied via Naukri.com and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What are your capabilities and what can you do for us.
    • View 12 more answers
  • Q2. Why do you left your previous job.
    • View 1 more answer
  • Q3. Tell us something about yourself.
    • View 2 more answers
  • Q4. What is your expectations
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always prepare yourself before any interview.. grab some info about your employer. Always feel free ask. Don't hesitate while answering a question that's you don't have correct answer..

Customer Relation Officer Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 4 Feb 2021

I applied via Referral

Interview Questionnaire 

3 Questions

  • Q1. Something about your self
    • Add your answer
  • Q2. Something about your work experience and education also
    • Add your answer
  • Q3. Job left reason and why do you want to join
    • Add your answer

Customer Relation Officer Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 23 Sep 2021

I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. In five years what is your goal
  • Ans. I want to be in your position and interview someone like me
    • Answered Anonymously
    Add your answer
  • Q2. Y should I hire you
  • Ans. Because I know I am capable of the position which you are hiring
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient and think calmly do get nervous

Customer Relation Officer Interview Questions & Answers

Bharti Airtel user image Shaikh Mohammed Raees

posted on 23 Feb 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self.? What do you know about your job role.?
  • Ans. A.Give your intro with you name,where you reside, your all education qualification with the name of school and institutions and also a short intro of family members. B. It is a customer service role we have to solve the customer queries and sell our products to them.
    • Answered by Shaikh Mohammed Raees
    View 1 more answer
Round 3 - Group Discussion 

Their will b your communication round in a app named Amcat their we the to read out some sentences and paragraphs for communication skils.
After that their will be listening test in that we have to speak the sentence without a mistake their will be 12 to 15 sentence given.

Round 4 - Behavioral 

(4 Questions)

  • Q1. It will same basic questions given above
    • Add your answer
  • Q2. Then there will be salary discussion if experience their will be hike according to your last salary.
    • Add your answer
  • Q3. Why do you want to jkin telecom company.
  • Ans. 

    I am interested in joining a telecom company because of my passion for technology and communication.

    • I have always been fascinated by the advancements in technology and how it has revolutionized communication.

    • I believe that working in a telecom company will give me the opportunity to be a part of this exciting industry and contribute to its growth.

    • I am also drawn to the fast-paced and dynamic nature of the telecom indus...

    • Answered by AI
    Add your answer
  • Q4. How you will do sales on floor
  • Ans. 

    I will engage with customers, understand their needs, and offer relevant products with enthusiasm and confidence.

    • Greet customers warmly and make them feel welcome

    • Ask open-ended questions to understand their needs

    • Listen actively and empathetically

    • Offer relevant products and explain their features and benefits

    • Address any concerns or objections they may have

    • Close the sale by asking for the order

    • Thank them for their busine...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck you can found this job in Quess crop which located in Ahura center you can get location easily on Google map

Customer Relation Officer Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 28 Nov 2021

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. How would you upsell and cross sell a product
  • Ans. 

    To upsell and cross sell a product, I would identify the customer's needs and offer complementary products or upgrades.

    • Listen to the customer's needs and preferences

    • Offer complementary products that enhance the original purchase

    • Suggest upgrades or premium versions of the product

    • Explain the benefits and value of the additional products

    • Provide personalized recommendations based on the customer's purchase history

    • Use persu...

    • Answered by AI
    View 1 more answer
  • Q2. How would you benefit the organisation
    • Add your answer
  • Q3. How do you see yourself after couple of years after joining our organization
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I would ask close ended questions and understand the customer needs then we can upsell and cross sell a product, I would be a good team player and support other staff members to achieve the Target.
I would like to be an asset to the company down the line I will improve myself and put in my efforts to grow along with the company.
More about working at Jio

Jio Interview FAQs

How many rounds are there in Jio Customer Relation Officer interview?
Jio interview process usually has 1 rounds. The most common rounds in the Jio interview process are Assignment.

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Jio Customer Relation Officer Reviews and Ratings

based on 3 reviews

4.0/5

Rating in categories

3.7

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3.4

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3.7

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3.7

Job security

3.0

Company culture

3.7

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3.7

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Explore 3 Reviews and Ratings
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