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Jio Costumer Support Interview Questions and Answers

Updated 28 Jun 2022

Jio Costumer Support Interview Experiences

1 interview found

I applied via Referral and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Your wish any question ask i will try to give the answer

Interview Preparation Tips

Topics to prepare for Jio Costumer Support interview:
  • Communication Skills
  • Computer Operating
  • Communication
  • Sales
  • Recruitment
  • Relationship Building
Interview preparation tips for other job seekers - Best opportunity don't miss so excitement is high Thank you reliance jio

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Reason for relieving the previous company. Basical Aptitude test

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous profile experience

I applied via Naukri.com and was interviewed in Feb 2018. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why we are appointed on this post??? Do you have special skill???
  • Ans. 

    We are appointed on this post because of our proven track record in sales and our ability to meet targets consistently.

    • Proven track record in sales

    • Consistent ability to meet targets

    • Strong communication and negotiation skills

    • Ability to build and maintain client relationships

    • Experience in developing sales strategies

  • Answered by AI
  • Q2. What is sales????
  • Ans. 

    Sales is the process of selling products or services to customers by persuading, convincing, and satisfying their needs.

    • Sales involves identifying potential customers and building relationships with them.

    • It requires understanding the customer's needs and offering solutions that meet those needs.

    • Salespeople use various techniques such as effective communication, negotiation, and product knowledge to close deals.

    • Sales al...

  • Answered by AI

Interview Preparation Tips

General Tips: When you going for the specific profile.
So plz chack work profile and organization detail
Skills: Communication And Confidence
Duration: <1 week

I applied via Referral and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Asked questions from resume, specific to me previous profile whatever was mentioned I did.
  • Q2. Also asked basic networking questions based on my resume even though after getting in the job I understand it is not required.
  • Q3. In the manager round they were mainly looking if the candidate will be a good fit based on the culture of the company and going above and beyond for the job

Interview Preparation Tips

Interview preparation tips for other job seekers - Have through knowledge about your what is mentioned in the resume

I applied via Recruitment Consultant and was interviewed before Apr 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Multiple technical round questions around devops, python program development, kubernetes and linux. ( Question can be different based on job requirements)

Interview Preparation Tips

Interview preparation tips for other job seekers - Multiple technical (5 rounds) interview need some preparation.
Hr interview was formality if are really liked by technical panel you will pass hr round easily.

I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why we should choose you for this Job, there are many people who has shown interest in this profile, what makes you feel that you will get selected by us?

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice is never show anyone down and never exaggerate that you are only best, always respect each and every person, so avoid saying that i am the best and no one is better than you. That's shows the thinking of you and it may go in a wrong way that you are selfish person. So never say your the only one and you are only best. You emphasize on your knowledge and show them how you can help them, you may not get selected but it will definitely trigger positive impact on the Interviewer and he will remember you for sure,in future your chances will increase to grab the job. Hope it helps you
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why u want to left current job Your current job profile Experience Current salary Expected salary Notice period
Round 3 - Technical 

(1 Question)

  • Q1. About smps/ dg/ transformer/solar/ lithium batteries
Round 4 - Aptitude Test 

Math/reasoning/English/telecom

Round 5 - CTO INTERVIEW 

(1 Question)

  • Q1. Job profile/ job environment/ job culture/ current job profile difficulties/ relocation
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Why you want to join this company?
  • Q3. What was your profile in the existing job.
  • Q4. Why you want to leave the Post existing job?
  • Q5. How you will increase the revenue of new company.
  • Ans. 

    To increase revenue for a new company, I would focus on expanding the customer base, improving sales strategies, and introducing new products or services.

    • Identify target market and create tailored marketing campaigns

    • Enhance customer experience to increase retention and word-of-mouth referrals

    • Analyze competitors and adjust pricing strategies accordingly

    • Introduce upselling and cross-selling techniques to increase average

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected

I appeared for an interview before Apr 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why did you decide to apply to this role? ... What experience do you have that would be relevant to this role? ... Tell me about your experience in … ... What did you like most about the job description? ....
  • Ans. 

    I applied to this role because of my passion for sales and my previous experience in the field.

    • Passion for sales

    • Previous experience in sales

    • Strong communication and negotiation skills

    • Proven track record of meeting sales targets

    • Ability to build and maintain client relationships

    • Experience in conducting market research and identifying potential customers

    • Proficient in using CRM software

    • Ability to work independently and as

  • Answered by AI
  • Q2. "Presently, I am working at the Metamorphosis Co. ... "I am passionate about my work and it helps me bring my best to the role. ... "I am a driven individual who focuses on results and works well under pre...

Interview Preparation Tips

Interview preparation tips for other job seekers - Identify Your Career Goals. ...
#2. Dedicate Time to the Search. ...
#3. Don't Limit Your Search to Online Resources. ...
#4. Make Networking Part of Your Everyday Life. ...
#5. Keep Yourself Busy. ...
#6. Optimize Your LinkedIn Profile. ...
#7. Use Several Job-Search Websites. ...
#8.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. SAP FICO technical details, related to AP, AR, Asset
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical as well as Managerial

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong in your technical part.

Jio Interview FAQs

How many rounds are there in Jio Costumer Support interview?
Jio interview process usually has 2 rounds. The most common rounds in the Jio interview process are Resume Shortlist and One-on-one Round.

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Jio Costumer Support Salary
based on 9 salaries
₹1.2 L/yr - ₹3.3 L/yr
18% less than the average Costumer Support Salary in India
View more details

Jio Costumer Support Reviews and Ratings

based on 8 reviews

4.7/5

Rating in categories

4.4

Skill development

4.4

Work-life balance

4.5

Salary

4.2

Job security

3.8

Company culture

4.0

Promotions

4.0

Work satisfaction

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