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IT Support Desk

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IT Support Desk IT Desktop Support Engineer Interview Questions and Answers

Updated 1 Nov 2020

IT Support Desk IT Desktop Support Engineer Interview Experiences

1 interview found

IT Desktop Support Engineer Interview Questions & Answers

user image Anonymous

posted on 1 Nov 2020

Interview Questionnaire 

3 Questions

  • Q1. What is ip address
  • Ans. 

    An IP address is a unique numerical label assigned to each device connected to a computer network.

    • IP address stands for Internet Protocol address.

    • It is used to identify and locate devices on a network.

    • IP addresses can be either IPv4 (32-bit) or IPv6 (128-bit) format.

    • IPv4 addresses are written as four sets of numbers separated by periods (e.g., 192.168.0.1).

    • IPv6 addresses are written as eight sets of four hexadecimal di...

    • Answered by AI
    View 3 more amswers
  • Q2. What is os model
  • Ans. 

    The OS model refers to the structure and design of an operating system.

    • The OS model defines how the operating system interacts with hardware and software components.

    • It includes components like the kernel, device drivers, file system, and user interface.

    • Different OS models include monolithic, microkernel, and hybrid models.

    • Examples of OS models are Windows NT (hybrid), Linux (monolithic), and QNX (microkernel).

    • Answered by AI
    View 1 more amswer
  • Q3. What is outlook
  • Ans. 

    Outlook is a popular email client and personal information manager developed by Microsoft.

    • Outlook is used for sending, receiving, and organizing emails.

    • It also includes features like calendar management, task management, and contact management.

    • Outlook can be accessed through desktop applications, web browsers, and mobile devices.

    • It supports various email protocols such as POP, IMAP, and Exchange ActiveSync.

    • Outlook offe...

    • Answered by AI
    View 1 more amswer

Skills evaluated in this interview

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Salary Discussions, Hike & Promotions
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a senior consultant
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Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too
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Interview questions from similar companies

Desktop & Laptop Support Engineer Interview Questions & Answers

Cognizant user image Cheemala Mahindra

posted on 31 May 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

I'm just writing this in order to view some interview questions please ignore

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about ur self
    • Add your answer
  • Q2. How are u doing
    • Add your answer

Desktop Support Engineer Interview Questions & Answers

ITC Infotech user image Anonymous

posted on 1 Feb 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

All about profit, percentages,desicion making, English grammar etc

Round 3 - Technical 

(3 Questions)

  • Q1. Questions about C ,C++,Java
    • Add your answer
  • Q2. Simple basic questions
    • Add your answer
  • Q3. Basic questions of C,C++,Java
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. About my self and asked Narrate A Story
    • Add your answer

Interview Preparation Tips

Topics to prepare for ITC Infotech Desktop Support Engineer interview:
  • Programming
  • Java
  • Information Technology
Interview preparation tips for other job seekers - 1. Team work, Time management .
2. Self Satisfaction in work is more important.
3. Good communication skills
4. Thinking Skills.
All the best 😊

Desktop Support Engineer Interview Questions & Answers

CitiusTech user image Anonymous

posted on 9 May 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?
    • Add your answer

Desktop Support Engineer Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 4 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Troubleshooting steps for APIPA
  • Ans. 

    APIPA stands for Automatic Private IP Addressing. It is a feature in Windows that allows a computer to automatically assign itself an IP address when a DHCP server is not available.

    • Check if the computer has an IP address in the range of 169.254.0.1 to 169.254.255.254

    • Verify if the computer is unable to obtain an IP address from a DHCP server

    • Ensure that the network cable is properly connected and the DHCP server is funct...

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Desktop Support Engineer Interview Questions & Answers

Hewlett Packard Enterprise user image Anonymous

posted on 21 Sep 2022

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Health management information system

Round 3 - Group Discussion 

Information details

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm glad to share my details of how o work with a company desktop support Associate like as a part of hp in medd health management information system.

Desktop Support Engineer Interview Questions & Answers

Cognizant user image suraj lotankar

posted on 6 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - Aptitude Test 

There was a aptitude test for 1 hr.

Desktop Support Engineer Interview Questions & Answers

ITC Infotech user image Anonymous

posted on 6 May 2022

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Infotech company big company and the big appourtunity of life

Desktop Support Engineer Interview Questions & Answers

Cognizant user image Anonymous

posted on 30 Mar 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. All over questions desk Stop support related
    • Add your answer
  • Q2. Job related to desktop software testing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All werok from hardly certificate in company and good quality werok from company

Desktop Support Engineer Interview Questions & Answers

Cognizant user image Anonymous

posted on 9 Feb 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2023.

Round 1 - Aptitude Test 

Normal basic technical question and some simple aptitude question which anyone can solve.

Round 2 - HR 

(2 Questions)

  • Q1. What is difference b/w Hardware and software
  • Ans. 

    Hardware refers to physical components of a computer system, while software refers to programs and applications that run on the system.

    • Hardware includes components such as the CPU, motherboard, RAM, and hard drive.

    • Software includes programs such as Microsoft Office, web browsers, and antivirus software.

    • Hardware is tangible and can be physically touched, while software is intangible and cannot be touched.

    • Hardware can be...

    • Answered by AI
    Add your answer
  • Q2. Where do you live. what is your favourate place to visit.
  • Ans. 

    I live in New York City. My favorite place to visit is Central Park.

    • I enjoy walking around the park and taking in the scenery

    • I love visiting the Central Park Zoo and seeing the animals

    • I often have picnics with friends and family on the Great Lawn

    • During the winter, I like to go ice skating at Wollman Rink

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Diont worry to much for interview the interview can be cleared my normalmprepration also.

Skills evaluated in this interview

More about working at IT Support Desk

IT Support Desk Interview FAQs

What are the top questions asked in IT Support Desk IT Desktop Support Engineer interview?

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  1. What is ip addre...read more
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  3. What is outl...read more

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