IRIS KPO Resourcing Interview Questions and Answers

Q1. About profile,salary
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Q1. Depreciation, hire purchase,accrual, bank reconciliation, unfavourable cash...etc...
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Q1. Tell about yourself
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Based on salary tax calculations.

Q1. Should you explain to the manager how you performed your calculations?
Ans. 
Yes, it is important to explain calculations to the manager for transparency and accuracy.
• Explaining calculations helps ensure transparency in the process

• It allows the manager to understand the methodology and verify accuracy

• Clear communication can help build trust and confidence in the payroll process
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Q1. Can you tell me about yourself?
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Q2. What are your experiences from the previous year?
Ans. 
Over the past year, I enhanced my skills in project management, customer service, and team collaboration, leading to improved outcomes.
• Led a project that improved service delivery time by 20%, enhancing customer satisfaction.

• Implemented a new customer feedback system that increased response rates by 30%.

• Collaborated with cross-functional teams to streamline processes, resulting in a 15% reduction in operational costs.

• P...read more
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Q3. Why do you want to join this organization?
Ans. 
I am drawn to this organization for its commitment to innovation, community impact, and professional growth opportunities.
• The organization's reputation for excellence aligns with my career goals, as seen in its recent awards for customer service.

• I admire the company's focus on sustainability and community engagement, demonstrated by its recent initiatives to reduce carbon footprint.

• The opportunity for professional deve...read more
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Basic English writing and Customer service questions

Q1. Past professional Summary
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Q1. General questions regarding payroll, Client Management, Escalation handling
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Objective type questions in 1st round

Q1. Deacriptive type questions like bank reconciliation balance sheet preparation
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Q1. Face to face interview with HR and Technical
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