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Innover Digital Technical Support Associate Interview Questions and Answers

Updated 10 Aug 2024

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to project
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to provide technical support to customers experiencing issues with a product or service.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize customer issues

    • Integrated knowledge base articles to provide self-help resources for common problems

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Related to project
  • Q2. Explain the project
  • Ans. 

    The project is a software application designed to streamline technical support processes and improve customer satisfaction.

    • Developed a user-friendly interface for customers to submit support tickets

    • Implemented a ticketing system to track and prioritize support requests

    • Integrated knowledge base for quick access to troubleshooting guides

    • Utilized automation tools to expedite resolution times

    • Conducted regular analysis of s

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. About education
  • Q2. Explain them about my education
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduction round
  • Q2. Yesterday routine
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Ip and newtwork configuration
  • Q2. Internet protocal , Router ,switch, server comunication

Interview Preparation Tips

Interview preparation tips for other job seekers - Make question good

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Linux and networking related asking questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Inteterview has been good after hr round finish than they were share offer letter

Interview Questionnaire 

1 Question

  • Q1. Basic Desktop/Networking Support Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was technical. Most of the questions asked to me were related to Desktop/Network support. Go through the JD and prepare accordingly.

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Computer related,and network
  • Q2. Groups discussion , general knowledge, exam mathematics

Interview Preparation Tips

Interview preparation tips for other job seekers - Network, computer normal technical knowledge ,after training attend the exam pass the exam selected
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous experience
  • Q2. Relevant skills and projects
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Ten commands of linux
  • Ans. 

    Ten essential commands in Linux for Application Support Engineers

    • ls - list directory contents

    • cd - change directory

    • pwd - print working directory

    • cp - copy files and directories

    • mv - move/rename files and directories

    • rm - remove files and directories

    • grep - search text patterns

    • chmod - change file permissions

    • ps - display information about running processes

    • top - display and update sorted information about processes

  • Answered by AI
  • Q2. Sql queries
Round 2 - HR 

(2 Questions)

  • Q1. Salary discussion
  • Q2. Relocation to office location
  • Ans. 

    Yes, I am willing to relocate to the office location.

    • I am open to relocating for the right opportunity.

    • I understand the importance of being present in the office for effective communication and collaboration.

    • I have relocated for previous job opportunities and have had positive experiences.

    • I am excited about the prospect of working in a new location and embracing new challenges.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare sql and linux for this position

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Wat was the last project?
Round 3 - HR 

(1 Question)

  • Q1. How much will be the expectation?

Interview Preparation Tips

Topics to prepare for Foray Software Technical Support Engineer interview:
  • Unix Shell Scripting

Innover Digital Interview FAQs

How many rounds are there in Innover Digital Technical Support Associate interview?
Innover Digital interview process usually has 1 rounds. The most common rounds in the Innover Digital interview process are One-on-one Round.

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